We had a very pleasant one week stay and family reunion at the Robinson Club Agadir in August 2014. This resort offers everything one can expect from an all inclusive resort. Of course, there is room for improvement but all in all this is a very nice family vacation spot.
Great location: The hotel sits right on the beach, unlike other resorts like the Club Med where the hotel and the beach are separated by the beach promenade.
Beach side comfort. The hotel has its own private beach-side perimeter where you’ll find plenty of comfortable beach beds, loungers and palapas for shade, outdoor showers, a beach-side restaurant & bar, beach volleyball, a surf shop where you can rent your surfing equipment or book a surfing lesson.
Beautiful grounds: The hotel grounds are beautiful and well maintained. The pools are quite large and offer beautiful beach and dune vistas, plenty of pool loungers and day beds. The hotel shops, business center (if you must), main bar and indoor lounging areas are nice as well.
Main buffet restaurant: The food was of excellent quality. The menu was varied with plenty of delicious Moroccan and international seafood, meat, pasta, salads, Thai dishes, desserts. The white and rose wines were adequate. I have to agree with other reviewers who said the house red wine was undrinkable. Good thing we brought our own red wines to the table.
Sports Activities: I mentioned the surf shop. It’s a great amenity. However, unlike other places like the Club Med, surf boards aren’t free (about $10/hour first hour). The tennis courts are nice (rackets are provided but not the balls as is the case in other resorts such as the Club Med ($10 for a can of 4 balls). There is a nice soccer pitch where kids can be seen having a blast. Of course, half the kids sport the German national team uniform. It was very cute to see so many proud world champions. The resort gym is beautiful, clean with top notch equipment. Fitness classes are free and of high quality. Gym instructors are very friendly and energetic. I enjoyed spinning 4 times during my stay and hit the tennis courts a 3 times as well. Too bad I ran out of energy for the soccer challenge and only managed to go out surfing twice.
Entertainment: The resort staff does their best to entertain guests after dinner. There are shows, musicals, themed events every night at the theater or by the pool side. Later in the night, the party moves to the main bar where the DJ takes over the party and gets everyone moving and shaking on the dance floor. It was a fun night every night for parents and kids.
Art Atelier. There is a beautiful art atelier where kids can unleash their creative side and paint to their heart’s content. The staff at the art atelier was very friendly and our kids loved them.
Kids Club: The kids club is nice for small children. Your little ones will find a playground, a petting zoo, kid’s fitness programs and all kinds of activities to keep your little ones engaged and entertained.
Sleep Quality: Our room was spacious, clean and well maintained. I have no complaints about that. My main complaint is about the mattress (too thin and hard) the pillows (limp) and bed linens (cheap). I thought the quality of the beds resembled that of a three star hotel, which was quite disappointing for such a nice resort. I expect to get quality sleep during my vacations and this resort fell short on that front.
Service was adequate most of the time. The staff was always friendly and eager to help. However, this resort needs to do more to train their staff to be problem solvers and make them understand that their number one job is to make sure guests are happy and that their needs come first. There were too many instances where I thought this was not emphasized enough. Examples: There was a long line in front of the coffee stand every morning during breakfast and no effort was made by staff to alleviate the wait by using the other coffee maker at the bar or adding staff at the main coffee stand during the breakfast coffee rush hour. One time there was no tennis racket available for me to play with as they all had broken strings. The tennis guy just gave me that helpless look as if to say “this is all we got, you can buy a racket if you must”. One time I wanted to play ping pong at 9 PM with my daughter but no one from the staff I spoke to could help me get a ping pong ball. The answer I got from a well intentioned staff member was that there were simply no ping pong balls available after 6 PM and I should try again in the morning. Yes, this is small stuff but little details like this do make a difference.
In summary, very nice resort, nice beach, great restaurant and awesome sports amenities, fitness instructors and kids activities. Please do something about the uncomfortable beds and bed linens, upgrade to a nicer house red wine, fix the coffee and tennis racquet bottlenecks and do something about the ping pong balls situation.
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- Also Known As:
- Robinson Club Agadir Hotel Agadir
- Robinson Hotel Agadir