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Sofitel Agadir Thalassa Sea & Spa
Ranked #7 of 77 Hotels in Agadir
Certificate of Excellence
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great service”
Reviewed 26 August 2014 via mobile

Stylish rooms, friendly and professional reception stuff.. I would like to express many thanks to guy from the pool Boudjn by name for his recommendations to visit nice places in Agadir and making our vacation carefree and unforgettable.. It's a big pleasure to recommend this hotel to all our friends and hope to visit this place again

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Adel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, General Manager at Sofitel Agadir Thalassa Sea & Spa, responded to this review, 27 August 2014
Dear Adel K,

Thank you for posting your review about your recent visit to Sofitel Agadir Thalassa Sea & Spa. The fact that you spent unforgettable and carefree holidays is ever so rewarding and satisfying for us.

Sometime one or some particular person can truly make a difference in your vacation. In your case, this was our Front Office Ambassadors and especially Boujemaa, one of our Pool Butlers. I will be sure to share your kind words with them : they will be honoured and more motivated on their daily mission.

Thank you again, Dear Adel K, for recommending Sofitel Agadir Thalassa Sea & Spa to all your friends and we await your return.

Kindest regards,

Kamil Ennadifi
Operations Director.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,248 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
London, United Kingdom
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 12 August 2014

Premises are nice, but that's about it. The staff is not managed properly and cannot communicate well in English. I made a mistake with my booking and tried to make a minor change, but the booking team was not helpful at all. Instead of trying to be as helpful as they could, they simply turned down any amendments.

Had an awful experience with this hotel and would never stay at any Sofitel again.

  • Stayed August 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Maccke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, Directeur général at Sofitel Agadir Thalassa Sea & Spa, responded to this review, 13 August 2014
Dear Sir,

Thank you for taking the time to share your experiences about Sofitel Agadir Thalassa Sea & Spa on Trip Advisor.

We are sorry to read that you had a bad experience with us.
We will consider all your recommendations,


Kind regards,

Daniel KARBOWNIK
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 August 2014

We stayed here as a couple in June 2014 for a relaxing week half board in a side sea view room. The hotel itself is exactly as you will have seen in the pictures. Clean, trendy, relaxing and generally up to many of its namesakes and certainly of a 5 star standard. This of course means that you will pay for those 5 star moments. Take the drinks for example. You will pay 30 euros for a bottle of Moroccan wine that is 5 in the supermarket. Of course what you are paying for is a 5 star restaurant in a gorgeous location with the sunset in the background. Still expensive for wine I felt and it all adds up over the holiday. The a la carte is also not a sufficient upgrade from the main restaurant to warrant the 100 euro per person charge, Again lovely having a minibar in the room but make sure you check the price list. Still not unusual for a truly 5 star hotel. The facilities were fantastic including the spa. The Hotel being a French chain is very popular with French tourists but that certainly is not a bad thing. The one piece of constructive criticism I could offer is be sure to get a bed near to the beach restaurant if you want quick and frequent service for your drinks and poolside snacks. All in all though a fantastic stay and we would definitely return.

Room Tip: Sea view rooms are not worth the money.
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  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank gazzauk83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, Directeur général at Sofitel Agadir Thalassa Sea & Spa, responded to this review, 13 August 2014
Dear Sir,

Thank you for taking the time to share your experiences about Sofitel Agadir Thalassa Sea & Spa on Trip Advisor.

It is a pleasure to read that you and your wife had enjoyed your recent stay with us. Your comments with regards to the service and facilities at the hotel are greatly appreciated.

It was pleasure to have you staying with us and we look forward to welcoming you back in the not too distant future.

Kind regards,

Daniel KARBOWNIK
General Manager
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Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 1 July 2014

Hi!

I do not tend to write much reviews on here however due to reading alot of negative comments regarding this hotel i had to.

I stayed here and checked out today and have to say, I have stayed at the Royal Atlas, Atlantic Palace, Palais De Roses, Kenzi & many other Hotels in Agadir i have to say myself and my wife enjoyed it here the most. - So much we will be returning here next week. (8/7/14) for a couple of nights.

My wife is muslim first of all and we stayed here during Ramadan - they fully catered to her needs by sending us a both complimentary in room breakfast service at 3am which was excellent. They gave us so much we could not even eat half of it!

The porters, reception staff, and front of house management are friendly, kind and will assist you with anything you require and at any time.

We never stayed here prior however on check-in we were offered a free room-upgrade and also we were the 'Guest of the day'.

I have not one bad fault nor comment to say regarding this hotel.

Flawless.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, Directeur général at Sofitel Agadir Thalassa Sea & Spa, responded to this review, 7 July 2014
Dear Sir,

Thank you for taking the time to share your experiences about Sofitel Agadir Thalassa Sea & Spa on Trip Advisor.

It is a pleasure to read that you and your wife had enjoyed your recent stay with us.
Your comments with regards to the service and facilities at the hotel are greatly appreciated.

It was pleasure to have you staying with us and we look forward to welcoming you back in the not too distant future.

Kind regards,

Daniel KARBOWNIK
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

This hotel is stunning and views were amazing. The check in was lovely with morrocon tea and biscuits on arrival. The hotel staff are very polite and friendly, thanks to Oussama and Karim, who works at the reception, who are exceptional staff as they were extremely helpful.

The rooms are stylish and were very clean with stunning pool view.

Every morning we had breakfast, which was out of this world!! Ayoub the waiter was very friendly and brighten our mornings.

The fitness room is very nice, although it lack of free weights as the equipments were mainly hydrolics. I would like to say a big thank you to Kamel who is an exceptional fitness staff, and enjoyed training with him, he is an asset to Sofitel !!!! :)

Overall, the hotel is excellant if you looking for a vacation in a relax and calm environment.

Mr and Mrs Patel

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel K, Directeur général at Sofitel Agadir Thalassa Sea & Spa, responded to this review, 7 July 2014
Dear Madam, Dear Sir,

Thank you for taking the time to write a review on Tripadvisor about your recent stay at the Sofitel Agadir Thalassa Sea & Spa.

We are glad you enjoyed your stay with us and found the service provided by our Ambassadors of a high quality.

On behalf of all of us, I look forward to welcoming you back in the near future.

Kind regards,

Daniel KARBOWNIK
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 June 2014

A perfect getaway for the European who seeks a short flight towards the sunny and warm Atlantic coast. Just 3 hours from Paris, and a 30minute drive from the Agadir airport, this hotel welcomes you with open arms and beautiful smiles. The food is delicious (a different Tajine each evening at the Market restaurant), the rooms are spacious, and calm and the teams are extremely helpful. One can enjoy the day either on the beach with a wonderful Beach staff ( Hassan, Khalid that are at you service), or by the poolside. A special hats off to the 2 life guards : Youssef and Said who are extremely professional. Said taught my 6 year old boy in just 3 days how to co-ordinate his movements and now swims !!. I also witnessed an amazing "bay watch" scene : Youssef was called out to rescue a local women that was drowning in the dangerous currents ( beware of the under-toe !).

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank alex c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 June 2014 via mobile

We went for a 3 nights short break just enough for Agadir, hotel is not too far from the airport so the drive down was very pleasant as we had private transfer booked with our package. When we got to the hotel we were checked in smoothly the lobby was very tranquil with all the water features, we had traditional tea and cakes however maybe some refresher hand towels would have been nice.

Once we got to our room it was very nice we had a good sea view even being based on the first floor, so we was happy with that.

The most disappointing thing about this hotel was it's spa facilities there were no special offers even though it's a spa resort! You had to have a treatment to use any of the facilities or pay extra to get in and there were no incentive to get you to use it. Me and my partner had a couples massage but had to pay extra to be in the same room! The Massage was good but nothing to get excited about the room we was in was old and clinical more like a morgue than somewhere to relax! It's expensive so if you have longer than do compare with other spa's.

Eating in was expensive for the choice of what was on offer.
As we were only bed and breakfast we dinned in all the restaurants found the
Menus too simple with limited dishes. Breakfast was nice but again not much to chose from.

I recommend this hotel as it's location was great n rooms were very modern, cleverly done for the space it has. This is a quite hotel with less children so a place for relaxing and enjoying the sun after all the weather is amazing this time of year!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shykhan11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Agadir Thalassa Sea & Spa

Property: Sofitel Agadir Thalassa Sea & Spa
Address: Baie des Palmiers, Agadir 80010, Morocco
Region: Morocco > Souss-Massa-Draa Region > Agadir
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 77 Hotels in Agadir
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Agadir Thalassa Sea & Spa 5*
Number of rooms: 173
Reservation Options:
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