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“Opulent and luxurious, finished to an amazing standard”

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Hotel Riu Palace Tikida Agadir
Ranked #3 of 78 Hotels in Agadir
Certificate of Excellence
Reviewed 19 May 2012 via mobile

This hotel as a whole is stunning, we had a suite which was like a two bedroom flat-just breathtaking which when arrived at 23:30 is exactly what you needed! Agree the the beds are rock hard. The pool area was lovely, everywhere was clean, staff very friendly, our 15 month old daughter was treated like a star! Food-good choice and quality, although not quite as good as the Riu Palaces we've stayed at in Aruba and Mexico. Flight times are the only factor that would prevent us revisiting-please change Thomson! You will not be disappointed by this Hotel.

  • Stayed: May 2012
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16  Thank Hazeycarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,679 - 2,685 of 3,892 reviews

Reviewed 19 May 2012

A brand new hotel with a few teething problems!!!!!!!!!!

Had a good flight from Gatwick, and an easy check into the hotel which all ran smoothly. Rooms are all much the same unless you ask for a double bed, or two singles. I wish we had asked for two singles as the double was far too hard and I had to ask them to make up the sofa bed for me to sleep on. They did this with no problem. Yes there are no drawers, but plenty of shelving so can’t see the problem with previous people moaning about this. We noticed that after returning to our room on a daily basis the maids had replaced all of the plugs, we realised why after returning and using the sinks etc if you didn’t you would get a nasty smell from them. Something I think they may be working on. We found the rooms to be very noisy!!! Doors banging from other rooms, scraping furniture, people walking around in other rooms.

Food was good but much the same on a daily basis. Couldn't get booked into the Crystal Restaurant as it was already booked after our first day of arriving. We visited the Moroccan resturant, which was excellent!

Moez the rep really helpful and very experienced. We experienced the two hour massage, brilliant value for money, it work out about £27.00, we recommend this!!

Pool area excellent but be warned when we were there they were ordering more sun beds which we think would over crowd the pool area greatly!!! We went to the beach but found the private section too packed in, but otherwise it was ok. BEWARE, if you are likely to get bitten by mosquitoes, take Jungle Formula with you to use in the day, not many mosquitoes but nasty tiny flies and bugs that bite like mad!!!! The entertainment staff worked very hard and all could not do enough for you.

In all I don't think yet this hotel deserves the 5 star it has, the reason for this is, in my opinion a 5 star hotel should be completely top of the range! This hotel is trying very hard but with the lack of staff to cope with the amount of people and the noisy rooms and lack of bars not opened and restaurants being completely booked, it is struggling. It needs to treble the staff for them to be able to attend to their guest that you would expect from a 5 star!!!

Had a good holiday, meet some wonderful people, but would we return? NO!

Room Tip: Pool view rooms good but opt for the two singles as the doubles are really hard!!
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  • Stayed: May 2012, travelled as a couple
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9  Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2012

Just returned from a week at the Palace. Weather was fantastic and pool area amazing. Quality of furnishings in the bedrooms and the public areas are first class. Krystal and Moroccan restaurants open but not the Italian or the Spa. Had disastrous night in Krystal due to staff being under resourced - waited almost an hour and a half for main meal so left. Complained to Manager, Raphael who eventually resolved the situation. Bedrooms - no draws and no sockets infront of mirrors for us ladies so drying/straightening hair almost impossible - I asked for extension which was supplied. Mattresses rock hard so didn't sleep very well, sunbeds round pool much more compfy! Entertainment in the evening is poor - the animation team do their best but amateurish to say the least - come on Rui - you are a big enough chain to get some decent acts in. Beach disappointing - loads of rubbish incl dirty nappies - needs attention as otherwise spoils Agadir's main attraction. Thomson rep, Moez is brilliant - great guy and dependable. After saying all that though, I do think it is worth another visit so we have booked again for 10 nights next May and it will be interesting to see if my comments have made any difference.

Room Tip: Take a jig-a-pick for the Sugar Puffs at breakfast!!!
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  • Stayed: May 2012, travelled as a couple
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10  Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2012

My wife and I have just returned back from a week's stay at the hotel. Our initial concerns due it it not being quite finished were almost immediately set aside as the hotel is fabulous and the staff are really helpful. Even the hotel management are really hands on and couldn't have been more helpful.
Although the in-house spa wasn't open the alternative one in Agadir was excellent.

There are still some minor teething problems but I suggest you ignore those comments, as overall this is a top hotel and can only get better. Enjoy!

  • Stayed: May 2012, travelled as a couple
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13  Thank mallen111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2012

A wonderful new Riu hotel.We have stayed at 4 Riu hotels in the past, but this was the best.
Excellent food,with a lot of choice.Two good a la carte restaurants. Calming relaxing atmosphere, with spacious areas for reception and lounges.
Attentive welcoming friendly staff who were also unassuming but always ready to help with a smile.
Lovely safe sandy beaches with a private area for Riu guests
Went for walks on the prom and also into town.
The bedrooms were large and well furnished. Sea/pool view room is worth the extra money. The room even had a kettle.
Bizarre that no drawers in the room.
Good service from Thomsons. Brand new aircraft.
Wide age range of guests.
Wifi works.
Always a cooling breeze fron the sea.
Bacons of Surrey,UK(7 nights from 30 April,2012)
TTFN

Room Tip: Go for the third floor with pool/sea view.Same level as reception. I would not want ground floor.
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  • Stayed: April 2012, travelled as a couple
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30  Thank athol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2012 via mobile

My husband and I have just returned from the hotel. It was lovely, although some of the bars and Italian restaurant are not open Long with the spa it was still a fantastic holiday and great value for money.
Mini bar is not restocked regular, but they are more than happy to do this daily if you ask, no drawers in bedroom but a lovely room, beds are very very comfortable. No slippers or robes provided so take tour own, also lack of toiletries so take own moisturiser etc.hair dryer 1200 watts so may need to take your own.
The pool area is immaculate and designed so nice,
Sun loungers are so comfortable, staff are very friendly, indoor pool lovely but needs a good clean, gym is good sufficient equipment and overlooks the pools and gardens. You ideally need a pool view room as we were facing a wall. Food very good in Buffett restaurant and moroccan, krystal needs a little improvement. Entertainment ok including salsa lessons, arts classes, Arabic lessons bands, shows aqua aerobics too.

The reception in stunning sofa so comfortable and you will be treated with lovely cocktails when you arrive.
All spirits are branded and good selection of drinks and cocktails, if you are diabetic just be careful as often you are given regular coke as opposed to diet.

Good location and on the beach front

Moez the Thomson rep was great, very helpful and friendly



  • Stayed: May 2012
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23  Thank Sarahloulea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2012

My partner and I have just returned from a week at this hotel, we were a little worried about some of the comments on here but can honestly say we had a fabulous time. Yes it is a new hotel and there is still some work going on but not enough to spoil the experience, the rooms are lovely with a dressing area and large bathroom, the shower was great. The food in the main restaurant couldn't be faulted, we tried to eat in the Moroccon restaurant but unfortunately it was full but we did eat in the Gourmet restaurant and whilst the ambience was perfect we preferred the food in the main restaurant.
The staff were very helpful and friendly in the bars, restaurant and round the pool. The swim up bar wasn't open but I think that was more to do with the weather than it not been ready, I am sure once the weather gets warmer it will be lovely.
Moez the Thomson advisor was really helpful and had some good tips to offer regarding the trips and surrounding area. All in all we had a great time and would definitely go back.

  • Stayed: April 2012, travelled as a couple
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19  Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Palace Tikida Agadir

Address: Chemin des Dunes, Agadir, Morocco
Phone Number:
Region: Morocco > Souss-Massa-Draa Region > Agadir
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 78 Hotels in Agadir
Price Range: £125 - £261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Riu Palace Tikida Agadir 5*
Number of rooms: 444
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