Definitely recommended, great weather, excellent service and a good selection of food.
If you want the details......
We Have just returned from a week at the Rui palace., there are some Good deals to be had on the Internet after a few minutes of searching.
We had Hassle free flights and a short 25 minute transfer to the hotel. Set back from the beach and promenade the hotel has a grand entrance hall with reception set in one side and various other rooms leading from it. The bar being set in the far corner of the room. Some reviews said it was featureless and too large, however we thought it was well laid out considering how many guests may frequent it during peak season, it was fit for purpose. Comfy sofas at the bar and quick service from the waiters, offering a good choice of local beers and wines plus premium uk spirits. The cocktails are made from the standard syrup with spirits added so pretty average but nice none the less.
The staff could not have been more pleasant from start to finish. I had read a few reviews saying that the top floor (4th) was good to aim for as it has nobody above so may be a little quieter and has good views of the pool or sea. I emailed asking for a high floor before travelling and were lucky, getting room 4143 with a view out over the sea. The room itself had a huge bed, two doubles pushed together to make one, but suited us fine. A small lounge area with sofas leading to a simple balcony. The bathroom was large and had a good sized bath and wonderful shower. The rooms are well decorated and were cleaned everyday to a high standard. A selection of beers and soft drinks are topped up in the mini fridge too. A few of the fixtures and fittings could have done with a little maintenance or screw tightening but nothing major. Some complained that the wifi was not available in the rooms but it mentions in the info booklet to contact reception if wi fi is needed in the room. Although it is freely available by the pool and in the lobby.
The pool complex has an unheated, refreshing cold pool, a heated warm pool and a little jacuzzi, all clean and inviting. Surrounded by a selection of four poster beds and comfy loungers. It says no reservations but you would be advised to maybe put a towel down on your way to breakfast or you may be out of luck if you go to the pool anytime after 9am. The pool bars offer drinks throughout the day and once lunch has finished the snacks are left out until dinner time. Recent reviews mentioned tipping but I saw nobody tipping at the pool bars. We gave tips to the waiters at dinner if they had gone out of their way while serving us, although the standard of service is very high anyway. We changed some notes for smaller denominations when we were checking in so that we had some tip money spare.
We attended the welcome brief from the rep but decided against any of the activities. We did want a massage so took advantage of the offer on the spa brochure in the room. A scrub, full body massage and steam room for Dh480/£36 which was cheaper than the prices on the list when we went to book at the spa! However, it was an excellent experience and highly recommended. Do expect not to wear anything for the massage though as it caught us by surprise!
We decided to visit the city Souk/ market during the morning on the Tuesday and set about walking there to experience the local area. Top tips: Get cash before you leave the hotel or from a machine close by so as not to draw attention to your self en route, photo copy your passports and take the copy with you and ask for a local map from reception. It is about a 20 minute walk, if you stick to the main roads then it is quite direct and feels safe. We took the back routes and although had no trouble, did feel a little uneasy when locals wanted to lead us to the souk via their route, but nothing too unsettling. A polite no thanks in French seemed to work. The souk it's self was great, no hassle and a huge variety of good and vegetables. We went in at entrance number 1 which is the fruits area, it is also easy to get a taxi to and from the hotel to this entrance, get the little orange taxis for about Dh30.
The food at the hotel was great on most nights although starts to become a little repetitive by the last night although the standard was usually great. The hotel offer two alternative restaurants which are more intimate and hold around 30 people. A Moroccan restaurant and an Italian/ fusion restaurant. We ate at the fusion restaurant on one evening, the food was strange to say the least, maybe we had a bad experience but we wouldn't bother eating there again given how nice the standard food was in the main restaurant. We had what looked and tasted like raw chicken on a salad leaf for starters although I think it was some kind of fish.
We would definitely stay again and wish we had booked 10 nights instead of 7!
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