If you'd love to see how hotels look alike 10 years back or more, you should stay in this place and you won't be disappointed. Seriously outdated, hotel in need of renovation as soon as possible. Basically, I knew that hotel will be quite old, but I was not expecting it to see in a such sad condition, also I was looking for an arabic themed hotel, which in this hotel is only a foyer and restaurants - rooms are regular and lack of moroccan decoration.
We had a dinner in the neighbouring Sofitel, which is newer, and it looked nicer, but I didn't like the black and white pattern in which it's designed (black corridors like a tomb, or grave. Hotel for the Lord Dracula maybe? :) ). Also, we have noticed, that more Europeans stay in newer Sofitel rather than in Royal Bay.
It was our first stay in Sofitel hotels ever, and I would say that from their prefix "Luxury" is only the price, but not the quality and overall experience according to the true luxury standards. Worn decoration in the room and bathroom, while central foyer and atrium (or riyad how they call it) looks better. Staff on our arrival has not meet us, we have left the car and was waiting at the entrance when somebody will come to get our car, collect our luggage and greet us. Check-in was quick and we followed to our room. My wife found blood stains in the bathroom towels and bathrobe (new word in 5-star luxury?).
Positive things about this hotel - the staff. In my opinion, the staff recover almost all negatives. I've got a flu upon arrival and we have asked concierge to arrange some medicine for us - they did, with no hassle. My wife got the sunburn and at 11 o'clock in the evening we have asked we need another medicine - and we got it. We celebrated my wife's birthday in this hotel and I have asked to arrange flowers and cake (huge thanks to Madam Fatia) - they did, they have also decorated the room and bathroom in the best possible way with rose-petals. We have asked to bring us vase for flowers, they brought a million of apologies that they couldn't provide it, and brought what they could. I had hammam treatment in their SPA, Mohammed made the best hammam treatment I ever had, highly recommended (massage after was average, nothing special though).
Beach. I booked this hotel because of its private beach, it's not entirely private in my opinion. How does it look like - the hotel area (water in the pool was very cold, hammocks and beds, which were lovely), than you walk towards the ocean you cross the public pavemen and enter another hotel private piece of land on the beach (with bed and hammocks again). To get the ocean you get the public area again, there is NO private direct access to the ocean. It might be a feature of the place (and local Moroccan laws, that beach belongs to public, and hotel can do nothing with it) probably, but I was expecting to see the beach for hotel guests only with fences on both sides. While there are security guys watch for the trespassers, the hotel fence (it's not the fence, it's a rope barrier), theoretically it might be possible that someone may pick some of your stuff and ran away, so, I would suggest not to take and leave expensive camera or other valuable belongings without supervision.
In conclusion, the overall experience from the hotel is good, the only minus is hotel condition and cleanliness of towels/bathrobe, but staff attentiveness was perfect.
- Official Description (provided by the hotel):
- Right along the ocean's sandy beach, in the lush Palm Bay, Sofitel Agadir is a genuine treasure, an oasis of peace and luxury just 10 minutes from downtown and 25 km from the international airport. This spectacular 5-star hotel combines refined, contemporary elements with exotic Kasbah-style architecture. The wrought iron accents compliment the colorful fabrics and elegant fountains throughout. Year-round sun and impeccable service add to the pleasures of water sports, golf and tennis. ... more less
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- Also Known As:
- Sofitel Agadir Royal Bay Hotel Agadir
- Agadir Sofitel