My partner and I stayed here in the last week of July and first week of August- I'm not usually one to leave reviews as I believe everyone has very different perceptions, however I now wish I hadn't ignored the bad reviews as they are absolutely spot on.
We booked this holiday a month before our stay and were horrified to find out we paid the same price as others that were staying in a much much nicer hotel just down the road.
The hotel is terrible value for money- the food is awful, making me Ill for the majority of the holiday and the all inclusive drink choice was very basic, with the cocktails being a mix of orange juice and grenadine and a bit of alcohol- not even a little umbrella in site!!! There was a BBQ choice of meat offered at lunch times which initially cheered us up however soon realised the meat was undercooked to the point of raw most times.
The staff at the hotel were incredibly rude, ignoring me most times I went to the bar and despite trying to be overtly polite, always saying please and thank you, I rarely got a smile. Be prepared to set your own table in the restaurant and for your food and drinks to be taken before you've even finished with them!
The entertainment at the hotel is geared completely for French tourists and guests and with the only space for the evening shows being in the hotel reception there is no where to escape and just sit comfortably and have a few questionable cocktails!!
The room was lovely, very clean and the maid was always very smiley which was the only real good point.
Otherwise similarly in the surrounding town, the restaurants were very basic, with most of the menus only being available in French. We were also pretty horrified to come across a McDonald's and Pizza Hut as the main attractions on the promenade. I felt the people were fairly rude outside the hotel also and as a women did feel uncomfortable
on the beach in a bakinni at times. So perhaps this isn't the destination for a laid back holiday destination.
Very disappointing overall and really disappointed in Thompson as I feel their review and synopsis of the hotel and destination is completely misleading for their loyal customers.
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- Also Known As:
- Kenzi Europa Agadir
- Kenzi Europa Hotel Agadir