Visited the riu tikida dunas 11th February to 18th February, with my daughter and granddaughter. Beautiful hotel, wonderful staff, great service from the time we arrived to the time we sadly left for home. It was my granddaughters 6th birthday the day we got there, and they went out of their way to give her a great day, balloons, birthday cake, all of the staff singing happy birthday to her when we went for dinner, and a bottle of champagne brought to the table for my daughter and I, what more could you ask for?
The room was spacious, spotlessly clean, and had everything we needed to ensure we were comfortable, one tiny criticism, and this is probably personal preference, the mattresses are shall we say, rather firm!
The food is lovely, dining rooms clean and well laid out, and the waiting staff extremely helpful and attentive. The house wine at meals is really nice, and glasses were never empty! Special mention to the lovely lady on the omelette station, she made my granddaughter cheese omelettes every morning as she loved them, and always made a fuss of her!
The staff in the children's club are amazing, they genuinely do seem to love working with the little ones, and always made sure they were safe, well entertained, and no one was left out!
Pools are lovely, plenty of sun loungers, entertainment pool side lively without being too invasive if you just wanted to relax!
Indoor pool lovely, it was a great place for my granddaughter to practise her swimming, and she even swam without her water wings for the first time there!
I highly recommend the cappuccino that was prepared at the bar next to the big pool, creamy and delicious, and bar staff quickly knew what I wanted without me having to ask!
Management genuinely are concerned that guests have a great stay, the manager and deputy manager were even present at our welcome meeting, and actively encouraged us to tell them of any concerns, no matter how small, so they could put it right!
Reception staff lovely, and very efficient!
All in all, we had a great time, and would not hesitate to recommend this hotel!
Apologies if I have left anyone out, you were all marvellous, many thanks, Shirley, Lauren and Lissy xxxxxxxxxxxxx