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“Excellent boutique Hotel”
5 of 5 bubbles Review of Art Palace & Spa

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Art Palace & Spa
Ranked #21 of 75 Hotels in Casablanca
Certificate of Excellence
Alexandria, Egypt
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Excellent boutique Hotel”
5 of 5 bubbles Reviewed 10 June 2014 via mobile

We were a group of 4 people coming on a business trip, we did not like the hotel were originally booked in, we looked around and we found this one. I can only say that this was the best I have tried in Morocco. The rooms are very spacious, you can easily bring your wife 3 children and they will fit in. Each suite has a different theme. Breakfast buffet was magnificent quality, putting in mind it is a boutique hotel. I did not try the Spa.
I strongly recommend it.

Stayed May 2014, travelled on business
Helpful?
Thank SherifRashed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review, 4 March 2015
Google Translation
Cher client,

merci !!!

Tout d'abord d'avoir choisi notre établissement pour votre dernier séjour
Ensuite, pour vos félicitations qui nous font vraiment plaisir et nous donnent l'envie de poursuivre notre travail dans ce sens.
Et enfin, de nous rappeler que rien n'est acquis et que nous devons persévérer.

Au plaisir de vous revoir lors de votre prochaine visite à Casablanca.

Cordialement
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138 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Portland, Oregon
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

I enjoyed staying here - the suspense of which theme my room would have (I ended up in Julius Caesar) followed by my amazement at the size and comfort of the suite. Two bathrooms, a bar and a fireplace just to name a few perks - a bit much for just one person, but nice nonetheless. Staff were also friendly and helpful checking me in, recommending restaurants and calling me taxis. The full breakfast buffet was also great. Check out the hammam and get a scrub-down and massage if you have the chance.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review, 4 March 2015
Google Translation
Cher Monsieur,

Nous sommes ravis que la Suite Jules César vous ait plu.
Merci d'avoir pris le temps de donner votre avis sur notre établissement. Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes et espérons vous revoir très prochainement.

cordialement
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Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 May 2014 via mobile

This had to be the best hotel I have ever stayed in (and I have stayed in numerous around the world)
The room my partner booked for us (as a suprise) was lady Godiva. I have never been so overjoyed the walls were purple velvet, the four poster bed was complete luxury and the sofas /fire place and bar (which was well stocked ) were fantastic. Two bathrooms which hand wonderful spa products for our use and also great air con unit. The staff were incredibly helpful -the spa was amazing and the night time entertainment fantastic as were the bar staff. We cannot wait to return as we only stayed the one night but next time it will be a long weekend as Casablanca has so much to offer.
Thank you Art Palace for a wonderful weekend -Lynda and Sajid Saleem ❤️

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lindy1603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review, 4 March 2015
Google Translation
Cher Monsieur,

Vous avez pris le temps de nous transmettre vos félicitations, et je vous en remercie.

J’ai fait part à mon équipe de vos encouragements, pour qu’elle soit consciente que leurs efforts quotidiens contribuent à répondre à vos attentes et à votre satisfaction.

Des témoignages chaleureux comme les vôtres sont nos meilleures récompenses : un grand merci à vous !

A très bientôt chez Art Palace Suites & Spa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

i travel first time to morocco..this hotel is for music lovers...just love the interiors of the rooms..all tourist locations are near by..breakfast and tea was very good...staff also very helpful...good location..cabs and taxis on doorstep..love to visit again...

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kishansinh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review, 4 March 2015
Google Translation
Cher Monsieur,

Un grand merci pour votre commentaire rassurant et encourageant.

L'ensemble de nos équipes s'emploie chaque jour à satisfaire au mieux notre clientèle et vos remarques nous encouragent à continuer dans ce sens.

Nous serons attentifs de proposer une qualité constante au quotidien à nos clients.

A très bientôt et au plaisir de vous revoir dans notre établissement.

cordialement
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 9 May 2014

Just love these rooms, so large and well thought out and designed.
we stayed in the charlie chaplin room.my sister stayed in the edith pilaf room.
breakfast was good and the staff are lovely.
good location, we will return.

Stayed April 2014, travelled as a couple
Helpful?
Thank Aufidia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
130 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

I booked 3 nights at this hotel for a family holiday stay in Casablanca. I wanted a smart hotel with character. I was persuaded to book by the reviews on TA and booking.com. I am glad I booked it.

The hotel has just 25 rooms and all are suites, so they have a lounge area and bedroom area and some have two bathrooms. Our room was on the 3rd floor and was called the Alexander the Great suite; it had beautiful antique wooden furniture, fabric covered walls, beautiful lights and the most amazing four poster bed with velvet, beaded drapes around it. There was a Nespresso machine, a bar area and some very expensive mini bar items.

Having seen the pictures of film-star themed rooms, I was a little apprehensive that the hotel might feel gimmicky. However, it did not, although our room did not have a film star theme admittedly. The hotel felt Moroccan and it also felt like a smart, business-like, service-orientated boutique hotel. I would take this over an international chain hotel any day.

When we arrived, we were welcomed by all the staff. The desk manager gave a smooth introduction to the hotel and our room, our bags were taken up, we were offered options for beds for our two children (they added folding beds in our suite) and it felt like nothing was too much trouble. The staff spoke some English, but most were more comfortable in French. Some sweets arrived in our room a short while later and in fact sweet treats were brought to our room every day. On Valentines Day, a rose arrived, too.

The four poster bed in our room was beautiful and we also found it very comfortable. There were heavy curtains which so effectively blocked out the light we slept later than usual in the mornings. The bathrooms were clean and fine, with pleasant toiletries provided and everything we needed.

Breakfast was a buffet and a pleasant, varied mix of Moroccan (soup, lovely nuts, fried things and sweet pastry type things) and typical European (pastries, meat, cheese, cereal, fruit, yoghurt) plus some hot meat dishes, scrambled eggs and also cakes etc. You could order tea and coffee and freshly cooked eggs or omelette from the lovely, friendly waiter. The bread was very nice (in fact, we have had super bread everywhere in Morocco).

We didn't eat in the restaurant during our stay. We didn't use the pool, either - it is a small pool,next to the spa in the basement, so it has no natural light and is designed to feel like a cavern. I did enjoy a Moroccan massage, which was not cheap, but was far cheaper than a massage in a similar standard of hotel in any European major city and it was a lovely massage. We walked out on to the main boulevard by Hotel Barcelo to flag taxis most of the time - sometimes we struggled to find a taxi, though. We found we were often charged what seemed a lot and sometimes found extra charges were added (it is the evening, etc). It seems tourists are just considered fair game to be ripped off a little.

My one and only gripe with the hotel was around servicing our rooms: one day we returned in the evening and our room wasn't cleaned; they said they had been busy, apologised and rushed to replace towels etc; also, on another day, they had cleaned but had stripped and folded the children's beds and we returned after dinner to find them like that, so we had to chase the staff to come and make the kids beds so they could go to sleep (which took half an hour).

Overall, I would recommend this hotel for business or leisure and I wish it every success.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SlapstickBeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review, 4 March 2015
Google Translation
Cher Monsieur,

Nous vous remercions d'avoir pris le temps de commenter votre séjour dans notre hôtel. Nous mettons tout en œuvre pour la satisfaction de l'ensemble de notre clientèle et sommes ravis de lire vos avis positifs.
Nous sommes ravis que l'hôtel ait été à la hauteur de vos attentes et espérons vous revoir très prochainement !

Bien cordialement.
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Bengaluru, India
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 5 January 2014

Had an amazing experience at my stay....the hotel is having theme rooms which i liked the most....was amzing to have such good options...Very well located with cabs at your doorstep as main road is just few meters away...Centrally located and we had many eating options as Pizza place and various coffe place were just few blocks away...
They had an amazing spa at their basement with very cooperative staff who are very generous...
Breakfast was amazing too with lot of options to choose from..
Al in al a good stay...

Thanks will visit again

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nitin1804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mehdi_ElAmrani, Responsable relations clients at Art Palace & Spa, responded to this review, 4 March 2015
Google Translation
Cher Monsieur,

Nous vous remercions d'avoir pris le temps de commenter votre séjour dans notre hôtel. Nous mettons tout en œuvre pour la satisfaction de l'ensemble de notre clientèle et sommes ravis de lire vos avis positifs.

Bien cordialement.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Art Palace & Spa

Property: Art Palace & Spa
Address: 4 Rue du Soldat Benhamou | Boulevard d'Anfa, Casablanca 20500, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Casablanca
#11 Spa Hotel in Casablanca
#18 Luxury Hotel in Casablanca
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Art Palace & Spa 5*
Number of rooms: 25
Official Description (provided by the hotel):
Member of Chateaux & Hotels Collection, the Art Palace invites you to discover its 25 luxury themed suites combining design, elegance, originality and high technology. Located in the heart of the business & shopping district of the white capital, the Art Palace offers an unparalleled range of services for your comfort and well being with a tailored service experience to make you feel home . The suites feature designed furniture’s and equipments. ... more   less 
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Also Known As:
Art Palace And Spa
Art Palace Hotel Casablanca

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