I was going to give this hotel 4 stars. But after refusing to give us our change when paying in cash 'we don't have any, go to the bank and get some yourself', I've dropped it to 3. Staff were ok. We were initially given a smoking room, but having booked a non-smoking we asked to change. The new room didn't take long to make up, and we were pretty happy with it. We only stayed the one night, and it was clean, quiet and comfortable.
I know it's Morocco, so there is the expectation of being hussled, but not at a big chain hotel like this. So bring the correct change, or pay with credit card. Bit of a shame a good stay left a sour note.
- Official Description (provided by the hotel):
- The BEST WESTERN Toubkal Hotel is ideally located in the heart of the economical capital, at walking distance from fair ground, port, future Marina, the old and picturesque medina, business centers, nearby the major administration offices, shopping centers and the prestigious Hassan II Mosque.The 67 rooms including 9 suites are fully air-conditioned and sound proof, featuring smoke detector and automatic fire alarm system, mini bar, individual safe box, and courtesy Tray. Also, direct dial telephone, automatic wake up, FM, AM radio, TV Plasma with international channels and free Wi-Fi. Additional toiletries and hair dryer provide in bathrooms; Jacuzzi and hydro massage in suite bathrooms. We have four non-smoking floors availableCome and discover our main restaurant “la Brasserie”, our Bar and our Nightclub with international shows. ... more less
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- Also Known As:
- Best Western Toubkal
- Best Western Casablanca
- Casablanca Best Western