This hotel is used by the tour company and so I did not choose it myself. Had I booked it myself I would be asking for a refund. Despite having documents confirming my details they tried to insist that I was not booked in and only backed down when shown the confirmation for the third time. My room was not ready, at mid afternoon, and the maid was sitting on the unmade bed talking on the phone when I entered. They moved me along the hallway but the room stinks of smoke, the carpet is filthy and very badly stained and the bath is so high I can hardly step into it for a shower. The key wouldn't work when I returned to my room and at 5pm the housekeeping trolley is still sitting in the hallway. I'm sorry. Have to spend another night here at the end of the tour.
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- Also Known As:
- Idou Anfa Casablanca
- Hotel Idou Anfa