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“Only if you want to party”

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Hotel Des Arts Suites & Spa
Ranked #69 of 75 Hotels in Casablanca
Huntington Beach, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Only if you want to party”
Reviewed 2 April 2012

Our family stayed here one night and will not return. Check in was messed up and took a very long time. The extra beds were put in the room, but I think they threw them in - we rearranged the furniture so that you could actually walk in the room. At 10 pm, the noise level became unbearable and went on until 1 am. There was nothing that the front desk wanted to do. It took three times to get our keys and even then only one worked. The rooms are spacious and the grounds are beautiful. The ocean view was nice. However, the service in the restaurants was slow and the food acceptable.

Room Tip: ask about the planned music activities in the event you want to sleep.
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LKH17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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94 reviews from our community

Traveller rating
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    37
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Boston USA
1 review
Reviewed 17 November 2009

Golden tulip has a beautiful name but doesn't live up to its website listed services and its claim to fame... Promise on paper but not in reality... Should be stripped of its stars... Too expensive for the services and quality of the hotel...

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Goodnight69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Casablanca hotels

London
1 review
Reviewed 21 May 2009

This is not a 5 star affair. The room we were given initially stank of drains and the second room had mould all over the bathroom ceiling and the bedroom was not clean in the less obvious places (under the bed, corners, etc.).

You can see the sea but cannot not get to the beach from this hotel, and in any case it's pebbles.

No fresh juice at breakfast either! And the gym is a joke (equipment doesn't work)

Avoid this hotel.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gyaiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 January 2009

This hotel has 5 stars, but the part of the hotel where we stayed is at the most 2 stars according to Morocco-standards. 5 stars are pretty ridiculous and I don’t understand how they can cheat the people like this. Our apartment had no heater (we haven’t been there in winter) and no aircon. It was pretty cold….
We paid around 50 EUR for an equipped apartment, but we had no use for it. If you want to spend some time on the beach it’s a very good price. You can make yourself something to eat and you can use the balcony with sea-view. But I doubt that they maintain this low for the summer-season.
We just searched for the cheapest place and found this one. Since we were on our way back to Casablanca and had already been there, we just wanted to be near the airport to take the flight early in the morning.
The location is Dar Bouazza, around 25 km from the centre of Casablanca. At least in winter there’s absolutely nothing there you can do, but to take the car and drive to Casablanca-City. So it’s much better to stay directly in Casablanca and if you want to spend some time on the beach, you should travel in the direction of El-Jadida and not stay that near at Casablanca.

  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roddy25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Al-Jish
1 review
Reviewed 27 May 2008

The decor is very funky in very interesting colors and the designs are unique and pleasing to the eyes. The statues are interesting and there are gorgeous flowers outside.
As you go up the stairs, the lights turn on their own. Very nice.

Even the rooms' ceilings are interesting to look at, as is everything else. The beds in the rooms we had were very comfortable and the housekeeping was good.

There isn't much to watch on TV though. Very few channels, not much of interest.

...
But everything else really really doesn't deserve that high a rating.

Oftentimes, we would call and ask for things and they would never arrive.
The food in the morning is infested with insects, almost everything is uncovered, and ants march in and out of the bowls.
Appetizing.

The only things that seemed to be mostly safe were the cerals and possibly the milk.
I could have milk and cereal at home and be comforted by the fact that I know it's clean.

The employees even come up and eat from the food! I'm thinking they don't get much to eat themselves?

There is Wi-Fi in one sitting area, which is also nicely furnished.

The hotel's best point, however, is being close to a lot of interesting places. This is the ideal hotel if you just want a place to sleep in and rest up between going and checking out different places in the surrounding areas.

If you go here, you better like insects and are planning on eating outside. If you have that out of the way, a pleasant enough stay awaits!

Stayed April 2008
Helpful?
Thank silkflower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
netherlands
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2008

After a week searching for the adresses of our riads in the various cities of Morocco, this hotel was quite a relief. Easy to find, beautiful design, excellent food. We were very happy to stay here on our last night before flying back. the room was wonderful. Great service. Good value for money.

  • Liked — the service and accommodation
  • Disliked — it seemd to be heavily guarded
  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cyclaam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna
1 review
Reviewed 30 December 2007

We arrived at night after a long and exhausting trip and a very long and expensive taxi ride from the airport (about 500dirham). It took the guy at the door very long to realize that it would be a good idea to carry the girl's suitcases at least to the hall. After checking in the same guy went ahead, with no suitcases, and showed us a suite giving us the feeling that it was ours. Only later this night we came to realize that this was the far more expensive choice of room in this hotel. After changing rooms twice we finally got our apartment which seemed nice, it even had a nice open fire place.

Waking up in the morning was a pleasure. Due to the leveled layout of the apartment, the bed was on a higher level, we could overlook the ocean. Of course the first thing we wanted to do was to go to Casablanca to see the old Medina etc. but getting there turned out to be a big problem. The hotel is situated about 20km south of Casablanca on the way to El Haddida and it seemed the only way to get to the city was to rent one of the Receptionists "Cousins" tourist vans. Since we were a group this was ok for us but if you are travelling alone or with your partner it is not very convenient...To get back to the hotel we usually took taxis, if we wanted to separate from the group which cost us about 150-200dirham. If you visit this hotel in summertime and you dont care about visiting the city i am sure this hotel is not such a bad choice, it has a nice pool on the roof and a very nice garden. Also the rooms seem very nice. The kitchen in the apartment is very well equipped the bathrooms though are veeery small and uncomfortable.

Concerning the personal and the service i have a lot of complaints. It happened quite often that we called the reception for something and NEVER got it. Such as wood for the fireplace or a price list for the laundry...doesnt seem very hard to accomplish this. The receptionist also told us that here is no wireless internet in the hotel until finally we found out that there is a router in the restaurant for the guests to use. Every single time we ordered something in the restaurant we got wrong dishes, even though we had people in the group that spoke French, Spanish,...

There is nothing included in the price you pay for a room in this hotel, such as indoor swimming pool or sauna (quite expensive), which i think is not normal for a five star hotel. \

Overall:

The hotel is nice but has really bad service and is located too far away from the city. Additional services are too expensive.

  • Disliked — service
  • Stayed December 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank teleskopkran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Des Arts Suites & Spa

Property: Hotel Des Arts Suites & Spa
Address: Jack Beach | Dar Bouazza, Casablanca 20000, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Spa Hotel in Casablanca
#47 Luxury Hotel in Casablanca
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Des Arts Suites & Spa 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Golden Tulip Des Arts
Golden Tulip Casablanca
Casablanca Golden Tulip

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