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Barcelo Casablanca
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Reviews (602)
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All reviewsfree wifibusiness hotelstandard hotelbed was very comfortablevery nice hotelbreakfast buffetstayed one nighttaxi driverbarcelocasaboulevarddirectormarrakechdoorman
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127 - 132 of 602 reviews
Reviewed 30 November 2012

The location is great, about 30 minutes walking away from the sea and Hassan II mosque, however it will be still not easy to find a taxi in the morning, if you walk around, lots of restaurants and places to hang out, cutting to the chase, the break fast is great, but on my last day they refused to host me at the breakfast at 10:37 (breakfast ends at 10:30. No complimentary water, TV channels are not worth the watching, no sports, no clear print, free wifi but very poor signal and disconnects a lot. Concierge and bell boys are very helpful though :)

Room Tip: Don't choose the rooms facing the elevators, no city overlooking view
  • Stayed: November 2012, travelled on business
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Thank Muratovich77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo-Maroc, General Manager at Barcelo Casablanca, responded to this reviewResponded 10 December 2012

Dear Customer

We wish to thank you for your time and comments.
It was a pleasure to read your review and we are thankful for your encouragements to continue to challenge ourselves to make you feel at home.
Looking forward to welcome you again at the Barcelo Casablanca.

The Management
Barcelo Casablanca Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2012

Quite a good hotel, checked in on the day of our arrival in Morocco. The rooms are spacious and clean. They have a free wifi that allows for the usual ritual of checking your phone for email as well as recommended sites in a foreign land. They serve a hefty choice of continental cuisine during breakfast. I had a good night sleep in this hotel; the room was clean and does not smell. Their toilets even have handle bars for the disabled. The staff were friendly and engaging, it was too sad we had to leave the next day for excursion to other places in Morocco.

Room Tip: Their dining area don't open as advertise but the staff were very courteous.
  • Stayed: November 2012, travelled with friends
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Thank xar126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo-Maroc, General Manager at Barcelo Casablanca, responded to this reviewResponded 10 December 2012

Dear Customer,

We feel very uncomfortable for the statements you relate and we apologize for it. We believe that is only through listening carefully to the comments and suggestions of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. With this in mind, the comments such as yours are of the greatest importance and assistance to us.

Although your recent stay in our Hotel did not fully satisfy you, we would dearly hope to have the pleasure of welcoming you again in a near future. If so, please let us know in advance of your arrival in order to welcome you personally.

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2012

Check-in was a bit chaotic as the room we were assigned was not ready yet. the room itself was: water dripping from the ceiling, shower not working - no water. Then the front desk sent someone up but this person was not able to repair it - the person looked more like room service then a technician.
Breakfast was good.
If returning to the city, I would choose a different hotel. This stay was disappointed.

  • Stayed: October 2012, travelled with friends
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Thank arnsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo-Maroc, General Manager at Barcelo Casablanca, responded to this reviewResponded 23 November 2012

Dear Customer,

We feel very uncomfortable for the statements you relate and we apologize for it. We believe that is only through listening carefully to the comments and suggestions of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. With this in mind, the comments such as yours are of the greatest importance and assistance to us.

Although your recent stay in our Hotel did not fully satisfy you, we would dearly hope to have the pleasure of welcoming you again in a near future. If so, please let us know in advance of your arrival in order to welcome you personally.

Yours sincerely,


The Management
Barcelo Casablanca Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2012

slept one night, very nice room, very clean and silent. Only the view is horrible.

Breakfast was good, well organised and the food was tasty.
Difficult to order a drink in the lobby bar, takes a very long time before somebody comes to take the order and then it took even longer to serve the drinks

  • Stayed: October 2012, travelled on business
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1  Thank didi091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo-Maroc, Manager at Barcelo Casablanca, responded to this reviewResponded 5 November 2012

Dear Customer

We wish to thank you for your time and comments.
It was a pleasure to read your review and we are thankful for your encouragements to continue to challenge ourselves to make you feel at home.
Looking forward to welcome you again at the Barcelo Casablanca.

The Management
Barcelo Casablanca Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2012

I spent 4 days at the Barcelo Casablanca for a private visit. The hotel is very well situated in a fairly upscale part of the city. Staff was helpful and rooms are very clean, comfortable with nice views, free internet. Overall, the experience met expectations. Only negative comment is the fact that the place definitely felt like a business hotel with very little if no atmosphere. I wish the hotel had a fitness facility.

Room Tip: Rooms with a view on the Hassan II mosque are recommended but not a must. Rooms have large bay windows.
  • Stayed: September 2012, travelled solo
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1  Thank saadb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelo-Maroc, Directeur général at Barcelo Casablanca, responded to this reviewResponded 1 October 2012

Dear Customer

We wish to thank you for your time and comments.
It was a pleasure to read your review and we are thankful for your encouragements to continue to challenge ourselves to make you feel at home.
Looking forward to welcome you again at the Barcelo Casablanca.

The Management
Barcelo Casablanca Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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