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“Terrible avoid, avoid, avoid”
Review of Hotel Azur

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Hotel Azur
Ranked #38 of 75 Hotels in Casablanca
Lisbon, Portugal
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Terrible avoid, avoid, avoid”
Reviewed 21 October 2010

Words cannot express my disapointment by this hotel and the greedy manager.

We made a room reservation through a well known internet booking site, everything was fine and then the day before we travelled we received an email to inform us the price had been increased. Cleary supprised by this i contacted the booking site, but none of the available staff spoke french and could not call the hotel. Being a french speaker i was greated by a most unpolite and unhelpful manager, when i asked him why the price had increased he told me "because he can" and that he was unhappy that the booking site took too large a percentage! Clearly he did not have the intelligence to consider that we would want to book excursions through the hotel, eat in the restaurant etc and would make the price difference up through other means.

Wow, what a way to do business!!

If you want my advice steer well clear.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank WearyTravlr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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121 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Doha
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2010

not a big deal at all! very modest hotel that should be 2 stars
if it was in any other location than the corniche it would have been the worst thing ever
staff are okay .. friendly i guess - food was terrible - and too pricy for what you'll get
if it was a bit cheaper then it would have made sense to stay there .. but i have to say again, its good the best location in the middle of the corniche! lots of restaurants, bars, clubs all around .. lovely walks in the after noon and sunset
not all rooms can have an ocean view .. we were given a no view room but when we asked to be moved they said ok only because we are there for one day .. otherwise i guess we would have had to deal with our no view room

  • Stayed October 2010, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank SariaDoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Casablanca hotels

Plymouth, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 August 2009

Stayed in Azur hotel bit of a mix. Great location if you want to be in the centre of night life and clubs. Over looks the Atlantic and Mcdonalds :) Pool is great and the little bar with some very warm and friendly staff who always cated for my needs and very friendly.

Food was fine, staff friendly, room was little dated, fuctional but nothing amazing.

Hotel as a Italian restaurant upstairs with live music. The food Excellent, the views nd the music all added to something trying to be special.

  • Stayed June 2008, travelled solo
    • Value
    • Location
    • Rooms
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Helpful?
Thank kevindiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
berkshire
Level Contributor
99 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 25 April 2009

I feel I have to redress some of the negative comments having stayed at the Azur recently. Firstly the bad news - the hotel is currently being refurbished AND the road outside is being dug up! So check if this has finished before you go if you value peace and quiet. As a result of this - yes we were occasionally without water or electricity but staff did all they could to put it right quickly. The location is indeed amazing with fantastic views but this will be a lot better without a bulldozer in the foreground!
We had two rooms and they were both very spacious and clean, ours had a brand new flat screen TV, no problems at all with the room or bedding. The staff were really great and could not have done more for us. The main difference I have with other reviewers is the food. The breakfast was GARGANTUAN - every morning eggs, cheese, bread, cake, pastries, pancakes, jam, coffee, orange juice - about twice what we could eat! And the hotel restaurant "The Bruschetta" is also excellent, we ate there nearly evey night, please see separate review

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mardimarvel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 January 2009

After a very enjoyable but tiring 2 weeks travelling accross Morrocco, me and my girlfriend ended-up at the Hotel Azure for our last night. Let me say we didn't regret it. It has a nice pool, a great view and the constant wind from the ocean makes it very comfortable. Yes, there is a night club accross the street, but the music stops early and you don't really hear it if you turn on the a/c.

If you're just arriving in Morrocco and plan to go elsewhere, I recommend staying somewhere closer to downtown near the Medina and the Mosque. The Azur is on the ''Corniche'' and will be a more expensive cab ride to and from the train/bus station. If you have a car, good luck getting arount the morroccan streets :)

Otherwise, if you're looking to visit... well the waterfront is very commercialized with McDonald's and KFC type places. This might not be what you're looking for.

But if you're tired, you've had your fill of Medinas, Souks, Couscous, Street vendors, Thé à la Menthe and people trying to rip you off, then this is the perfect place to relax before you head home. The rooms are nice, big and clean. The staff is ok (remember you ARE in Morrocco, don't expect to much) and there's a good little restaurant in the hotel that has a live band at night. The food is decent and it's one of the rare places we found where you can have a glass of wine without paying too much.

Anyway, enjoy Morrocco.

  • Stayed August 2008, travelled as a couple
    • Value
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    • Check-in / front desk
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Walter4848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 August 2008

The hotel Azur is the most awful hotel I have ever stayed in. It was rated as a 4star by Hotelopia, but it is in fact a three star though I have stayed in better unrated hotels. The room was dank and musty with hard bolster pillows on the bed, The tv and the air-conditioning remote controls did not work. The food was atrocious; dinner was served with cold frozen vegatables. the breakfast was minimal. The room faced the beach where the music from one of the bars kept us awake until 5am. The last straw was when I got trapped in the lobby toilet and two men had to come and rescue me, I was due to stay there for 4 nights, but checked out in disgust after the first night.

  • Stayed July 2008, travelled with family
    • Value
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    • Check-in / front desk
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    • Cleanliness
    • Service
Helpful?
6 Thank pandoraLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
perth wa
Level Contributor
82 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 20 October 2007

We stayed in this hotel for 2 nights as part of a tour group. We had a double room on an upper floor and the views of the beach were fantastic. The hotel is just across the road from the beach in the middle of an entertainment area, lots of reataurants and bars within a few hundred meters, even a mcdonalds. The rooms were large, fairly well appointed and kept very clean. My wife the cleaning fanatic even approved of the bathrooms, compare with the bathrooms we had later in the tour this was very good. Staff were friendly and as helpful as possible considering only 2 spoke english, but we got by. The only low point was having dinner in the retaurant the first night, we should have gone out but were too tired. The menu looked good, but almost everything on it was not available that night. There was a selection of 3 different chicken dishes, we noticed everyone in the restaurant had chicken one way or the other, when it came it was actually well cooked and quite tasty. Breakfasts however were quite nice, typical Moroccan, bread, fruit, boiled eggs and drinks. Overall it was quite a nice pleasent place to stay. Cheap, clean and in a good position, we would use it again if we return to casablanca.

  • Liked — location
  • Disliked — dinner
  • Stayed September 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chnnang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Azur

Property: Hotel Azur
Address: 41 Bd De La Corniche | Ain Diab, Casablanca 20180, Morocco
Phone Number:
Region: Morocco > Grand Casablanca Region > Casablanca
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#7 Business Hotel in Casablanca
#16 Spa Hotel in Casablanca
#27 Luxury Hotel in Casablanca
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Azur 4*
Number of rooms: 58
Official Description (provided by the hotel):
Situated between the large Hassan II Mosque and central Morocco Mall, this hotel by the sea is the ideal starting point to explore the surroundings. Located in the center of the ledge, near the most popular tourist attractions and transport (train station and airport), Azur Hotel will offer you ideal living conditions. Transport in Casablanca Taxi services to the airport - directly in front of the hotel Mohamed V International Airport in Casablanca - 20 minutes Stations - 10 minutes Azur Hotel is a hotel complex with 58 rooms and suites equipped (satellite TV, telephone, mini bar, wireless Internet connection, Desk, air conditioning, Safe, Full bathroom, hair dryer, baby cot on request, ..) Several restaurants & Piano Bar, international cuisine .. Leisure areas: Swimming pool, Games, Night Club .. Room service Business Center and Meeting room Gift shop, Private parking Enjoy exclusive services and facilities oceanfront Soak up the sun and enjoy a myriad of services during your stay. The beautiful terrace offers an outdoor pool, sun beds and parasols and a cocktail bar. Private beaches in front of the hotel invite to ultimate in relaxation during the holidays. ... more   less 
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Also Known As:
Azur Hotel Casablanca

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