Words cannot express my disapointment by this hotel and the greedy manager.
We made a room reservation through a well known internet booking site, everything was fine and then the day before we travelled we received an email to inform us the price had been increased. Cleary supprised by this i contacted the booking site, but none of the available staff spoke french and could not call the hotel. Being a french speaker i was greated by a most unpolite and unhelpful manager, when i asked him why the price had increased he told me "because he can" and that he was unhappy that the booking site took too large a percentage! Clearly he did not have the intelligence to consider that we would want to book excursions through the hotel, eat in the restaurant etc and would make the price difference up through other means.
Wow, what a way to do business!!
If you want my advice steer well clear.
- Official Description (provided by the hotel):
- Situated between the large Hassan II Mosque and central Morocco Mall, this hotel by the sea is the ideal starting point to explore the surroundings. Located in the center of the ledge, near the most popular tourist attractions and transport (train station and airport), Azur Hotel will offer you ideal living conditions. Transport in Casablanca Taxi services to the airport - directly in front of the hotel Mohamed V International Airport in Casablanca - 20 minutes Stations - 10 minutes Azur Hotel is a hotel complex with 58 rooms and suites equipped (satellite TV, telephone, mini bar, wireless Internet connection, Desk, air conditioning, Safe, Full bathroom, hair dryer, baby cot on request, ..) Several restaurants & Piano Bar, international cuisine .. Leisure areas: Swimming pool, Games, Night Club .. Room service Business Center and Meeting room Gift shop, Private parking Enjoy exclusive services and facilities oceanfront Soak up the sun and enjoy a myriad of services during your stay. The beautiful terrace offers an outdoor pool, sun beds and parasols and a cocktail bar. Private beaches in front of the hotel invite to ultimate in relaxation during the holidays. ... more less
- Reservation Options:
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- Also Known As:
- Azur Hotel Casablanca