In spite of numerous emails, confirmations, and credit card numbers, the Novotel did not honour our reservation. They did, at least, send us by taxi at their expense to the Golden Tulip. At 01:00 AM and after a thirty hour trip, we were not in a combative mood. Although we were promised the rate would be the same it was 400 dirham more and as web were now at everyone's mercy, the lowest rates were not available. Tired and frustrated we just accepted that we would pay over $250 a night for an average hotel. On the plus side, the staff were very friendly and helpful. The lobby in the early morning hours had a few working girls passing though.
The room was relatively clean, although it was a bit musty smelling. Being next to dead, we turned on the AC, which worked well, and slept soundly for s solid ten hours. The room was very quiet and attractive, if a little worn. The drain in the tub did not work, so the boss had to shower standing in ankle deep water (next time she will take the proffered first shift). This was reported in the morning and I guess it was fixed. The "fix" seems to be to remove the drain cover entirely and place it on the rim of the tub!
So, try to arrive in Casablanca early enough in the day that you have at least a chance that your reservation will be honoured. Even confirming with a credit card at the Novotel did not help us. The Golden Tulip did in a pinch, but I would not stay here by choice. Expensive and poor value.
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- Also Known As:
- Golden Tulip Farah Casablanca Hotel Casablanca
- Casablanca Golden Tulip
- Golden Tulip Casablanca