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19 - 24 of 386 reviews
Reviewed 13 March 2019

We stayed here on our last night before leaving Casablanca on early flights. We wanted something close to the hotel, but in the end would have been happier staying further in the city, paying a bit more, and accepting a slightly earlier wake up. This hotel is new and clean, and the reception staff are welcoming but our dinner was disappointing and there were small gaps in the service throughout. Our driver had a very hard time finding the place, even using Google Maps and my husband as co-pilot. That caused some stress about being sure our morning driver would find us in time for the early morning departure so we booked with the hotel shuttle instead, which worked well.

Date of stay: March 2019
1  Thank KS33
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 February 2019 via mobile

Our company booked the conference room for a workshop and rooms for speakers.
Reception Staff are very friendly.
Breakfast was very limited in options. They refused to make omelettes without extra charge.
Guest rooms are clean and modern.
Conference room had no dimmer lights. So we had to switch off lights completely and stayed in the dark to show the slides on projector.
It is a cost efficient hotel with friendly staff. We will consider coming back for future stays, but without the conference room and breakfast.

Date of stay: January 2019
Trip type: Travelled on business
Thank mnadder
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 31 December 2018 via mobile

Rooms are comfortable and clean. Location is near to business and not far away from airport. Breakfast has wide choice and delicious. Staff is helpful. WiFi is available and accessible.

I recommend the hotel for short trips.

Date of stay: December 2018
Trip type: Travelled on business
Thank budak1903
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 December 2018 via mobile

The room service is less than adequate. Not only did they not meet the requirements of the hours listed for “the full menu” time frame, when an order was placed at approximately 10:40 pm for an 11:00 pm cut off time, they informed me that the person went home and sandwiches were my only option.

Never have I experienced such subpar service.

Dr. Gary Knight

Date of stay: December 2018
Trip type: Travelled with friends
2  Thank Gary K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 December 2018

This was my second stay at the Kenzi Sidi Maarouf, where the staff, facilities and food are of the highest quality. Unfailingly helpful front desk, restaurant and concierge staff make even a work stay a real pleasure.

The food and drink are of high quality, while the initimate yet accessible bar is a great little retreat. Here's to the next time, with especial thanks to Youssef and Chaurouk!

Date of stay: December 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank PaulJ3383
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
KenziHotels, Directeur général at Kenzi Sidi Maarouf Hotel, responded to this reviewResponded 21 December 2018

Dear Guest,
Thank you for having taken the time to share your recent stay at the Kenzi Sidi Maarouf Hotel.

We are delighted to read that our services and facilities met your approval and that you enjoyed your stay with us.

We will share your positive comments with our team members who take pride in delivering a high level of service.

We look forward to welcoming you in the near future.
Best Regards,
Radouane Asfari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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