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“Trapped like birds in a gilded cage...”
Review of Riad el Amine Fes

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Riad el Amine Fes
Ranked #72 of 210 Fes B&B and Inns
Bath, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Trapped like birds in a gilded cage...”
Reviewed 22 July 2010

We arrived after a 4 day tour and an emotional farewell with our guide; the manager, Haj, immediately upset our youngest son by belittling him for his attachment to our Berber friend...what a rascist! We were pressurised into a very expensive meal and once it became apparent that we weren't going to spend out on meals and hammam at the riad we were ignored, treated to further rascist remarks and nearly ripped off for 2k dirham! Haj arranged a fake guide who shlepped up around the Medina in figures-of-8 and too many shops; the cleaners actually fought on two separate occasions; the showers were tepid and the air con in the boys' room was broken (although miraculously fixed for 2 rich Italian ladies once they'd cleared the kids out)...suffice to say the place is very beautiful, what luxury like this comes at a price I'm not willing to pay again. We felt trapped, unwelcome and swindled, Haj ought to be thoroughly ashamed of himself, as, thanks to him and his crappy mate Abdul, we will not be returning to Fez and will warn our friends what an unfriendly place this is.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank LarissaJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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136 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
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English first
Dubai, United Arab Emirates
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2010

this is an absolute gem. staff super friendly and efficient. we would definitely return if only to stay at this hotel. fantastic arcitecture and the buiding have been preserved to retain the typical morrocan architecture. we felt like royalty in the huge room.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Riyadhd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 April 2010

This Riad is such luxury. The retractable roof over the pool in the inner courtyard, the four-post bed, the large bread-selection breakfast - it's a lovely place. Definitely a Palace in it's own right. Minutes' walk to the Medina. I have to say though that I did feel it was overpriced still. It is lovely, gorgeous decor, and in the evenings they have a ule-player near the diners, which inevitably echoes throughout the building. However it is Morocco, and I honestly believe it should have been cheaper. I wouldn't recommend light sleepers to stay here, or in any riad really, as they are 'family' homes, so the traditional fit-out means a lot less sound-proofing. If I go back, I'd stay in another Riad for better value for money. That is the only reason I would not recommend it on, otherwise for those who love the luxurious side of life, definitely go for Riad El Amine.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CharlieChina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holland
1 review
Reviewed 15 December 2009

We stayed in Riad El Amine end of October. It is not a hotel but it is a palace, so beatiful, you feel like you are in a dream world. It makes you feel like you are royal.

Everything is very exclusive and all decoration details is very tastefull.

We could not stop making photos of it, all personel was very kind and helpfull.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neslihanHolland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
346 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
Reviewed 28 September 2009

The Riad has been tastefully restored to provide a pleasant oasis of comfort. It is located in the old town, just a 5 minute walk from the Medina. Rooms are elegant and several have four poster beds; we all agreed the beds were extremely comfortable. There is a small swimming pool (c.5m x 7m) in the central courtyard and a nice spa centre on the first floor. The hotel provides a pick-up and delivery service from the airport for €25 (c.30 mins drive).

Breakfast was fine and consisted more of traditional Moroccon fayre than 'international cuisine' but this was ok for us. We had one evening meal which was not bad but not exceptional.

All staff were friendly and helpful, although - with the exception of the management - many seemed to have rather limited French (we did not try speaking English with them). A special mention goes to the ever attentive and enthusiastic waiter Nabil who worked very hard and who provided us with excellent service throughout our stay.

On the down side, we felt that the Riad fell short of providing the completely smooth holiday experience that makes the difference between an ok stay and an exceptional one. On the infrastructure side, we had a shower which flooded the bathroom, some missing bathroom tiling, a TV with poor reception because of loose cables, and we noticed that the drapes on one of the four poster beds had been staple gunned in to place. On services, three days into our stay, the hotel ran out of gin, despite it having obviously been the 'signature drink' for five members of our group. The situation was soon remedied but was an irritating indicator of a lack of attention to detail.

We took a day trip in a minibus to Meknes and Volubilis; however, the driver consistently drove 10-20 kph below the indicated speed limits so much of the time was spent looking at the - albeit pretty - countryside.

All in all, we enjoyed our stay at the Riad; it is 90% there and if you are willing to forgo the 'remaining 10%' you too will probably enjoy your stay.






A relatively small further investment in terms of











rooms
food

service

  • Stayed September 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IssyMP
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 August 2009

After a 10 hour journey by bus and train we arrived late at the Riad exhausted and hot. When we asked whether they would mind us having a swim to cool down, the smiling owner of the hotel said 'of course this is your home'. We couldn't have asked for a better welcome.
The hotel is decorated traditionally with amazing mosaic tiling, it is based around two courtyards one with a fountain, the other with a reasonable sized pool. The hamman is luxurious and there is a nice roof top area with a great view over the city. There were lots of little rooms to curl up with a book and I snoozed undisturbed on big sofas in public areas.
Breakfast was delicious and served whenever you felt like. The staff were all very friendly and helpful, although the one critism I would have is their recommendation of The Palace restaurant which is a tacky 'tradtitional' place with a live show and the odd cockroach on the wall. I can't be certain but I was very sick the next morning after eating here and so would not advise this place.
Fes was boiling when we were there and there is a 10 minute walk to the medina but petite taxis are very handy and will drop you off nearby.

  • Stayed August 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank IssyMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad el Amine Fes

Property: Riad el Amine Fes
Address: 94, 96 bouajjara bab jdid | Entrée du rcif, Fes 30000, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #72 of 210 B&Bs / Inns in Fes
Price Range (Based on Average Rates): £
Hotel Class:4 star — Riad el Amine Fes 4*
Number of rooms: 8
Official Description (provided by the hotel):
Riad el Amine Fes is the fusion between two houses restored by the hands of most skilled craftsmen of Fes. The restoration over three years of word is none other than the testimony of a heritage duly safeguarded and an invitation to the discovery of a glorious past. It has for your greatest comfort luxurious accommodations, a swimming pool, a Moroccan restaurant where everything is ready to engage in a feast dedicated to Moroccan gastronomy, two lobbies for rest and meditation, a fitness center spa that offers unforgettable moments of relaxation and well being, without forgetting the solarium for your greatest pleasure. ... more   less 
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Also Known As:
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