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“Lovely clean hotel at a reasonable price”
Review of Ramada Fes

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Ramada Fes
Ranked #84 of 100 Hotels in Fes
Reviewed 13 March 2012

I have stayed in hotels all over Morocco, and unless you wish to stay in a traditional riad or bedouin tent, it is not easy to find a well-built well-run hotel at a reasonable price.
The room was large and quiet and well-decorated and the staff very helpful.

  • Stayed: February 2012, travelled with friends
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Thank lamb04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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90 - 96 of 248 reviews

Reviewed 28 December 2011

Whoa... what can I say about the hotel. Booked two superior connecting rooms for family through a well known booking site. I also confirmed my requirements directly with Wyndham group. On arrival was informed this hotel had no connecting room availability and furthermore provided classic rooms. Things then got far worse when we entered the rooms not only were they not clean infact in one room towels were provided and in one room soap only! What then also annoyed me that one of the sinks was bloocked. Now another point to note the highest water temperature in both rooms for a shower was lukewarm at best. Clients should also note at the moment if you are unlucky like us and end up receiving the rear rooms there is ongoing building work going on at the moment in an adjourning property... which probably sums up the promotional rate currently on offer. Be warned the hotel is living of the brand name and this sometime can be a tourist trap. I have sent a separate complaint to Wyndham Group and have told them I have pictures to post shortly in tripadvisor.

  • Stayed: December 2011
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8  Thank TheMilkyBarKid1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2011

Whoa...booked two superior connecting rooms through well known hotel chain. Also Wyndham group member and conected Wyndham before arrival for confirmation of my requirements. Was informed on arrival by front reception hotel has no connecting rooms. Worse to follow then provided two classic rooms in one room towels provided and soap provided in one room only. Then also noted sink blocked in one room. Both room showers moulded and water lukewarm at best. Please also note if you are unlucky like us and end up with rear rooms there is currently ongoing constrution work in adjourning property with works commencing at 7am so you will not be able to sleep after this. On arrival back to Uk will post pictures and also forwarded a complaint to Wyndham Group. If this is a Ramada 5 star then I I dread to think to think what a 4 star might be like ftom the same group. Definetly not up to 5 star standard.

  • Stayed: December 2011
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2  Thank TheMilkyBarKid1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2011

After an hectic few days of business we arrived at the Ramada and were able to really begin our vacation. It was safe and close to some good places to eat, in the new section of the city. The Medina was 10min. by cab and the staff were very friendly and accommodating. The guide they booked for us was an official guide and stayed with the the entire day and came back the next day, just to help us out. Thanks to all the staff for making us feel safe and rested.

  • Stayed: November 2011, travelled on business
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Thank Bajji B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2011

Loved our room on arrival, it was large, furnished beautifully, king bed, opening windows, wifi in room, english TV, fridge. very happy on arrival. The bathroom looked good but on closer inspection were very unhappy with the shower taps, could not control the water flow properly, could not get a hot shower, each morning we had a luke warm shower. we told reception 3 times about the luke warm water and on every occasion were told maintanence would look inot it and yes they did arrive and look at it and said they would be back in 5 minutes and we never saw them again so had to put up with luke warm showers. The shower taps wer hopefless and hard to know which way to turn to get the shower to turn on. Took forever. why would they make it so hard to have a shower.

We also had the horrible drainage smell throughout the rrom at times and this styed for sometime.

On departure we were told there were local city taxes payable at $4.50 per night per person. we paid our hotel bill through a internet hotel site and were told on this site it was paid in full including all taxes and fees. PAID IN FULL. On our site we booked with "hotels.com" there was no mention of local city taxes so we were not ahppy with this situationa nd told the girl at the front desk. her reply was this is the way it is andpay up. we showed her our confirmation email "PAID IN FULL" and she did not care and told us to take it up with hotels.com As far as we are concerned if there are local taxes it should be mentioned on the site we book with and also the price per night should be quoted. To cut a long story short we disputed this and after going back and forward with the girls over this we did not pay the so called taxes and left. Unfortunately this left a bad taste in our mouth and as much as I enjoyed our stay at this Ramada we did not like the attitude showed by the staff and the shower was an issue also for us.

  • Stayed: October 2011, travelled as a couple
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2  Thank missyperu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2011

I stayed at the Ramada in Fez for three nights and really enjoyed it, especially after all of the exploring that I did in the amazing Fez medina. The room was clean and the bathroom in particular was exquisite with beautiful marble floors. I did not utilize the pool or weight room but from what I saw, the amenities were great. I love Fez!!

  • Stayed: October 2011
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Thank Ruzuvi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2011

Hotel is not properly classified. Do not deserve more than 2* or 3*. Rooms are good and spacious. Breakfast very poor, and you need always ask waiters if you need something more... Staff speak very very bed English, and even Arabic I think they do not understand our local guide as well...
Anyway, if you just overnight here - than fine, but if you stay in Fes for a more days, then find some better hotel.

  • Stayed: November 2010, travelled with friends
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1  Thank Lars K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Fes

Address: 85 Av Avenue des Far, Fes 30000, Morocco
Phone Number:
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Spa Hotel in Fes
#42 Luxury Hotel in Fes
Price Range: £51 - £265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ramada Fes 5*
Number of rooms: 133
Official Description (provided by the hotel):
With mellow and intimate decor, the hotel has 128 bedrooms, 5 suites and a bedroom for disabled guests. With areas ranging from 30 m² to 140 m², the rooms are spread over 6 floors, 2 of which are exclusively non-smoking. Each room offers international standard facilities and comfort: international size bed, air conditioning, heating, TV, satellite, telephone, Wi-Fi, a desk and personal safe. ... more   less 
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Also Known As:
Ramada Fes Hotel Fes

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