The Fez Ramada was night 3 and 4 during an 8-day mini-bus tour and subsequent 6-days travelling Morocco on our own. It was also a last minute replacement because the tour operator said the Barcelo Fez had fallen short on previous visits. Rest assured I will let them know the Ramada fell short too.
The internet is spotty... and by spotty, I mean I found one spot in the lobby that worked if I sat in just the right way. The food and service was terrible. We had to wave down a waiter to get water after sitting for 10-minutes yet, the bill for that water arrived immediately. Things were so obviously bad our group got free bottles of wine during our 2nd night to apologize even though we didn't complain. Unfortunately, the wine could not mask the still poor food and service.
The guy in the hotel souvenir store is aggressive. He comes out selling his wares while you fill out the registration forms.
One of the elevators broke down during our stay. It looks like a regular thing because the service guy just started banging and prying the doors open. I took the stairs from then on.
Oh goodness... and the showers. The bathrooms are beautiful but poorly designed. They have unsealed glass doors where walls should be. The floor is a SLIPPERY WET DEATH TRAP when you get out. A simple bead of silicone would probably fix this. Instead, you have to take all your towels and sop up the flood. It wasn't just our room as other guests mentioned it.
And that basically sums up the Ramada. Someone spent a great deal of effort making it look beautiful without trying to make it function in any capacity.
- Official Description (provided by the hotel):
- With mellow and intimate decor, the hotel has 128 bedrooms, 5 suites and a bedroom for disabled guests. With areas ranging from 30 m² to 140 m², the rooms are spread over 6 floors, 2 of which are exclusively non-smoking. Each room offers international standard facilities and comfort: international size bed, air conditioning, heating, TV, satellite, telephone, Wi-Fi, a desk and personal safe. ... more less
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- Also Known As:
- Ramada Fes Hotel Fes