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“Don't book with Ramada”
Review of Ramada Fes

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Ramada Fes
Ranked #73 of 99 Hotels in Fes
West Yorkshire, UK
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Don't book with Ramada”
Reviewed 22 June 2010

I was part of a Thomas Cook Tour of which the very best hotels are chosen. I have never had a very high opinion of the Ramada's in the UK and the Ramada in Fez failed to impress me.
The customer service at the front desk was appaling and the staff were inefficient. A number of people in the group had problems with their phones in the room, air conditioning etc. In our room the fridge, air conditioning, television and hair dryer did not work. There were four sockets of which two worked and if these were switched off then how could one iron or do anything else. The lighting in the room was very poor and even during daylight hours it was difficult because our room faced a concrete wall.
The management couldn't be bothered to fix the problems and could not move us either because of being fully booked (as they say). The food was okay and the location was pretty central to local shops, supermarkets etc. Unless your desperate; I wouldn't think of booking with the Ramada - Taameer Hospitality Chain 30000, Fez, Morocco.

  • Stayed June 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kianiWestYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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232 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
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English first
Sandton, South Africa
Level Contributor
178 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 21 April 2010

We stayed at this hotel for 2 nights as part of a tour of Morocco. On the positive side, it was clean and relatively quiet. However the negatives outweigh the positives. Hot water seemed to be a huge problem for everyone staying on the 3rd floor, including ourselves. Despite reporting it, the most we could get was luke warm water in the bath. The Shower remained ice cold. We were there over the weekend and it seemed that none of the essential services that travellers actually need were available at the weekend - no laundry service and no banking - and no hot water to do your own washing.
The food was appalling. The breakfast room could not cope with the number of guests, people were queuing for tables. The food, if it was not finished, was almost inedible and cups for coffee had to be requested from the kitchen. The hotel itself is not located near any shopping districts, so one is more or less captive. Like most hotels in Morocco, there are no tea/coffee facilities in the bedrooms.

  • Stayed April 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LinSouthAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fes hotels

Burbank, California
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 August 2009

Room was very clean. Furniture, drapes, and carpet appeared be fairly new. Color schemes were pleasant, in cream and brown. Bathroom was large and supplied with ample, large towels. Staff was helpful. Pool area and furniture were very clean. One suggestion - the room needed a small digital alarm clock, which would have been useful. I have no complaints about this property and would visit again.

  • Stayed August 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VanessaCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Fes

Property: Ramada Fes
Address: 85 Av Des Far, Fes 30000, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Spa Hotel in Fes
#42 Luxury Hotel in Fes
Price Range (Based on Average Rates): £
Hotel Class:5 star — Ramada Fes 5*
Number of rooms: 133
Official Description (provided by the hotel):
With mellow and intimate decor, the hotel has 128 bedrooms, 5 suites and a bedroom for disabled guests. With areas ranging from 30 m² to 140 m², the rooms are spread over 6 floors, 2 of which are exclusively non-smoking. Each room offers international standard facilities and comfort: international size bed, air conditioning, heating, TV, satellite, telephone, Wi-Fi, a desk and personal safe. ... more   less 
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Also Known As:
Ramada Fes Hotel Fes

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