Our family stayed at Ryad Alya for five days in December and I have to admit this was the best hotel we have ever stayed at from all perspectives (customer service, location, restaurant, hammam, quality of rooms, decor, views of Medina, and much much more). Hassan, the manager of the hotel, is a jewel! There was not a single question, not a single request, not a single arrangement that he did not attend to. Hassan did it with so much ease and professionalism and at the same time with a very positive attitude and always with a smile. We all fell in love with him and when we were leaving, my kids and I were all teary, we became good friends and we are hoping to see him again, either back in Morocco or here in the USA. The owner of the hotel, a sophisticated and a well spoken gentleman, was also very very attentive to all our needs. He made sure we are comfortable at his hotel, he always found time to ask us several times a day if there is anything at all we need help with. Zouhir is another huge asset of the hotel. He was our waiter, chef and our confidant during the whole stay. He makes the best mint tea! He woke up at 5 a.m. to prepare breakfast for us when we needed to catch an early plane and packed it nicely for us and made sure we have all our favorite goodies in there. Oh and breakfast at the Ryad is absolutely amazing, it was different every morning, and the variety was huge (including very exotic jams like tomato jam, carrot jam, onion jams, all just so yummy, plus all the five hundred pastries were so delicious). We had dinner three nights at the Ryad and we have to admit it was the best food we have had in the entire country (we stayed in Morocco for three weeks). Hammam was superb too, the girls who do the hammam and the massage provided great service. The rooms were very clean and very spacious with very tasteful decor, the bathroom was humongous. The courtyard of the Ryad was breathtaking with a beautiful orange tree growing in the middle. We will definitely return to Ryad Alya, hopefully soon, as it was really the best hotel we have ever stayed at. We miss its amazing staff!
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