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“Wonderful stay” 5 of 5 bubbles
Review of Le Jardin des Biehn

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Le Jardin des Biehn
Ranked #29 of 98 Hotels in Fes
Certificate of Excellence
London
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Wonderful stay”
5 of 5 bubbles Reviewed 17 March 2012

Within 30 minutes of booking this Riad through Booking.com I received an email from the manager, Malik, welcoming me and ordering a taxi from the airport (which I hadn't even requested!). Everything about the service received was just right from Malik's helpfulness and courtesy, the gentleness of the staff, to the personal hospitality from the owners Michel and Catherine. We were even upgraded on account of the fact we were celebrating my wife's birthday, and beautiful flowers were waiting on arrival - a lovely little touch. Clearly the development of this Riad has been a labour of love and it shows in all the fine details from the beautiful garden with its water features and fruit trees to the finer detail of all the rooms. Check out the Pasha's Suite - it is a magnificently restored set of rooms ideal for honeymooners or even a family. Attention to detail in the comfort of the beds, luxurious towels and when we told Malik we were leaving in the evening on the final day he suggested we kept the room for the full day (at no extra cost) and they even cleaned it whilst we were out! I travel a lot and rarely do I receive such fine personal service. Had hamamm, massage and my wife even had a Sophrology session - all very relaxing and made for a highly enjoyable stay.

The location in the medina is good, easy to access and on a quiet street. I would recommend hiring a guide to find your way around the medina - again arranged by Malik - who found us the very informative and charming Abdulfarrik who was incredibly knowledgable about his home city, informative, friendly and knew just where to take us.

The only (minor) criticism was the cost of the food and drink at the Fes Cafe at the hotel which I felt was a little too pricey for the location, albeit extremely tasty and nicely served. We ate there twice. We also ate at the Maison Blanche nearby one night for dinner - a wonderful experience that I would certainly recommend if you want to splash out a little.

All in all we had a wonderful time - hats off to Michel and Catherine for creating such a charming venue and we will return with the kids next time! Merci beaucoup!

Room Tip: All of the rooms have their own charm and character
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Family_LL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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191 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 March 2012

Set right inside the Medina old town of Fez, you enter into a world so different, so stunningly beautiful and so relaxing away from the bustle of the streets, where you hear only bird song and the trickling of water. we ate each night at the riad and the food was varied and well presented and the staff were willing to respond to special dietry needs,willlingly and imaginatively. Everything about this Riad is of the highest taste, and the attendance and attention of the staff and owners is second to none. Its harmony and exceptional comfort will remain in our memories for ever.

  • Stayed February 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Merr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 10 January 2012

Stayed 3 nights at this lovely riad over Christmas. Were collected at the Fes train station by a car and ushered into labyrinth of the medina. Once inside the door, my childhood dream of 'secret garden' was just right there. While we were exhausted from flight from Singapore to Casablanca and a train ride to Fes, we immediately felt total calmness thanks to lovely sound of water, smell of fresh oranges and lemons, and amazingly beautiful décor. We were delighted by lovely décor of the room, the Circassian, from the bedcover to the color of the shower booth. The air-con was on and somewhat the smell coming into the room was strong- we almost thought there were over 10 sheep dancing on our bed. After 10 min we got used to the smell and there was not problem. The bed was cozy and comfortable. The toilet was also nicely decorated but awfully cold -- put a towel on a toilet seat so that we didn't have to jump every time. Found shampoo, soaps and the body cream made of argan oil really good (so much so we had bought the same body cream as souvenirs). Breakfast was a great spread and there was something new every day. Loved the orange juice and tea. My husband loved the various types of Moroccan breakfast delights while I enjoyed toasted bread. We had our Christmas dinner at the café and it was indeed lovely. Service at the café was excellent and turned out to be the best among all the restaurants we had visited in Morocco. Michel was a very charming host and always impeccably fashionable. His daughter and the rest of his family were there for Christmas. They were all friendly and Michel made sure that everyone enjoyed special dinner. It was a shame that I did not speak a word of French - It would have been quite interesting to speak with his wife, Catherine. Her daughter was once there to translate and she was very informative. They came out to send us off on our last day despite of our early departure at 730 am. Such kind gesture and the total package of this beautiful riad have made our stay memorable and pleasant. If we have a chance to go back to Fes, we would definetely stay here again.

One suggestion to my fellow travelers who wish to pay in cash is that you should bring plenty of Moroccan dinars. I thought my payment would be in Euro as room tariff on the website was indicated in Euro, but was informed by a manager that nearly 10 percent would be added on in accordance with the government regulation. So I went out to exchange my Euro on the last day just to make cash payment.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bohemian2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
darwin
1 review
5 of 5 bubbles Reviewed 11 December 2011

Everywhere you look at Le Jardin is a perfect picture. The beautifully tiled and rendered rooms are filled with unique and exquisite fabrics and furniture. The perfumed "jardin" a haven for relaxation and rumination, not to mention the birds. Staff are courteous and friendly. We stayed for 9 days and the linen was changed every day and rooms left immaculate. The owners of this very special establishment are charming and unpretentious, and having our own restaurant made it feel like "being home". Once back from the excitement and confusion of the medina you can completely relax. When I think of our holidays which took us around Europe and Morocco, it is to Fez and Le Jardin that I wander. Than kyou for such a special experience.
Annie Australia

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JimmyDarwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 October 2011

Although the medina is amazing too. A wonderful contrast and unlike a typical riad, there is the feeling of space and light. All the staff (if you can call them that) were perfect hosts, although we felt more like guests in a friends home than customers. Food onsite was excellent, always with 2 or 3 contrasting choices. All delicious. Breakfast also worth getting up for. Rooms interesting and very comfortable.
We will definitely return.

Room Tip: All rooms beautiful. The bigger the room, the more you will pay.
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JoannaandMichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 30 September 2011

Jardin des Biehn is probably the loveliest hotel/guesthouse I have ever stayed in. It is both historic and fully modern, with beautiful traditional-style rooms and fully-functioning wifi. The garden is lush and well-kept and the birds are always chirping. The service is warm and attentive to your personal needs at every moment, yet the Jardin offers remarkable peace of mind. But the highlight has to be the Fez Cafe. The menu's inventiveness astounds the palate with delightful juxtapositions of flavor, and its impeccably good taste truly merits the name of an art. If you are going to Fez, you must stay at Jardin des Biehn.

  • Stayed July 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank micahendl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
5 of 5 bubbles Reviewed 23 June 2011

it is an oasis in the medina. the rooms are exquisite and extremely comfortable. all the staff are delightful and the owners are the most delightful host you could wish for.
the garden has to be the most in credible surprise. the staggering size and beauty much make this the most desirable Riad to stay in.

Room Tip: no tips . the rooms are all different .
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  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank burbridgestudio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Jardin des Biehn

Property: Le Jardin des Biehn
Address: 13 Akbat Sbaa | Douh, Fes 30200, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
Ranked #29 of 98 Hotels in Fes
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Le Jardin des Biehn 4*
Number of rooms: 9
Official Description (provided by the hotel):
Le Jardin des Biehn is a large Andalusian garden in the middle of the Medina of Fez, scented by Isfahan roses, jasmin, orange blossom and bergamot. All around stands the summer palace of a Pasha : nine rooms and suites, a restaurant, a spa and an art gallery. It is a place of harmony and charm, of luxury and fantasy, of shadows and light passing through the palms, lulled by birdsong and the murmur of fountains. ... more   less 
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