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“Do not stay here!” 1 of 5 bubbles
Review of Riad Naila

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Riad Naila
Ranked #79 of 209 Fes B&B and Inns
Certificate of Excellence
Brisbane, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Do not stay here!”
1 of 5 bubbles Reviewed 18 September 2012

I booked this place months in advance but when I arrived the attendants claimed to have no knowledge of my booking. I showed them the email correspondence to no avail. In any case, the place was empty, lights were off and fountain was dry. The owners were nowhere to be found and the two guys at the door were disheveled and confused. I left and went to Dar Fes Media and had a great stay in Fes.

Stayed September 2012, travelled on business
Helpful?
2 Thank halimrane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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128 reviews from our community

Traveller rating
    78
    33
    8
    1
    8
See reviews for
15
68
9
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cary, North Carolina
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 25 July 2012

I traveled by myself and I stayed 3 nights there. Riad Naila left me unforgettable impressions. Needless to say, the riad was beautiful, a historic piece of art, but above all, the hospitality was incredible. Every evening when I came back to the hotel, they shared their own food with me and ate together and chatted casually. I had bad experiences with the tour guide and sale scams in Fez. They advised me how to avoid and how to deal with those. They did my laundry, iron and everything, and I got an impression that they were not doing it because I was their customer, but they are doing it because I am their friend or one of their families. It made me feel so good. Mohamed, one of their stuff, saw me off at a bus station and I almost cried when I said good bye. Thank you so much.
ひとりで旅行し、三泊しました。 りアドは歴史的建造物のような内装で、その美しさにはびっくりしました。 でもいちばん印象に残ったのはそこに働いていた人達です。 私が夜ホテルに戻ると、いつも自分達の夕ご飯を分けてくれて一緒におしゃべりをしながら食べました。 フェズで私が悪いガイドに引っかかって結構ボラれたのを愚痴ると、親身になって心配してくれて、フェズのガイドの裏をいろいろ教えてくれました。 私をまるで友達か家族の一員みたいに接してくれました。 バスで経つ時、スタッフの一人のモハメッドがバス停まで見送ってくれて、別れるときは涙が出そうになりました。 ほんとうにいい人たちでした。

  • Stayed July 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hipnip100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 June 2012

If you are looking for a real, magical and truly unforgettable Moroccan experience, Riad Naila is your place! Once setting foot into the charming patio, you instantly forget that it is 2012 and you are not part of one of the mystical Arabian 1001 nights fairytales. The Riad is more like a palace with its colourful zelliji floors and walls, magnificent archways and ceiling carvings, dome-shaped and stained glass doors, hand made traditional furniture and romantic fountain in the middle of the patio, surrounded by palm trees. Our room was a suit with a huge, comfortable four poster bed with baldachin, air-conditioning and a TV. The ensuit bathroom was another big plus – spacious, with always running hot water and featuring all traditional details. Everything inside the room and in the common areas was spotlessly clean. The Riad has free Wi Fi connection, great bonus for all the travelers like us. It has to be underlined the beauty of the terrace and the stunning panoramic view over the Medina, where we were lucky to have our breakfast. And yes, about the breakfast…mmm…it was amazing as well-always so fresh and delicious, with a lot of different Moroccan bread, pastries, spreads, jams, cheese, coffee and freshly squeezed juice to last you long through the day. The location is another benefit – it is just 5 minutes away from the Blue Gate, all the shops and the wonders of the Medina, but still set in a quiet little alley, just next to the parking (which made it easier for us to go to the bus station in the new city or to the airport, without needing to carry the luggage throughout the steep Medina). However, what really makes this lovely place feels like home is the great hospitality of the staff working there. We appreciate the warm welcome we got by the manager Mr. Abdul, but unfortunately although he is fluent in French we don’t speak a single word in it. Luckily for us, Mohamed who also works there speaks very good English and that made our stay there very comfortable. He was always there to help and went out of his way to assist us with absolutely everything we needed. Riad Naila is run by energetic and very enthusiastic people, with wonderful, pure souls, warm hearts, who have mastered the famous Moroccan hospitality. They are incredibly kind and caring. Thank You so much Abdul, Mohamed and Malika! We are looking forward to return there one day and will definitely recommend the place!

Room Tip: The rooms are air-conditioned and there is wi fi connection
See more room tips
  • Stayed June 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pangaea2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Tunbridge Wells, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 8 May 2012

The Riad Naila is a clean and comfortable place to stay and just minutes from the medina.
The breakfast was lovely with plenty to eat. The staff were pleasant. the rooms were spacious.

Room Tip: Rooms upstairs on the first floor.
See more room tips
  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank wanderlust195216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 29 April 2012 via mobile

This is a good place to stay in Fes.
Enjoy it.
Josh

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank joshwayn12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 April 2012

We stayed in the ryad for 3 nights and we had a great time. The rooms are clean and they people who work there warm and friendly. I recommend this place if you want to visit fes.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank George T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 April 2012

After arriving from a train and then bargaining a taxi ride, Riad Naila was the perfect place to rest and unwind.
We had a gigantic double room with upstairs ensuite which was clean and very comfortable.
The included breakfast was great with a selection of Moroccan pastries, fresh orange juice, fired egg and coffee. We ate breakfast in the centre of the Riad which was a beautiful setting with plants, tiles and a centre fountain.
We were concerned about the location of the Riad, but after a few days exploring Fes we realised it's location is perfect! A minutes walk and you are in one of the two main streets and after a full day exploring, it doesn't take long to walk back even from the tanneries.
We would highly recommend you stay here with the lovely owners and the beautiful Riad.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank mark3216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad Naila

Property: Riad Naila
Address: 7 Derb El Miter | Talaa Kebira, Fes 30110, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #79 of 209 B&Bs / Inns in Fes
Price Range (Based on Average Rates): £
Hotel Class:4 star — Riad Naila 4*
Number of rooms: 5
Official Description (provided by the hotel):
RIad Naila has five rooms and can sleep a total of 20 people.the private room type available is : Double rooms come with a double bed (with possibility to add 1 or 2 single beds like a supplement).Bed sheets and linen are provided and all rooms come with reading lights and bathrooms with 24hr hot showers also air-conditioning units, phone, TV, cable/satellite and Wi-Fi. ... more   less 
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