We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lacking finesse and basics for a so called 4* hotel”
Review of Barcelo Fes Medina

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Barcelo Fes Medina
Ranked #52 of 101 Hotels in Fes
Reviewed 7 May 2013 via mobile

Stayed as part of a tour on a half board basis. Room minimalist no tea or coffee facilities nor tissues for ladies make up in bathroom. Room service expensive. Reception had no money changing facilities and told us banks opened at 9.00 am when in fact they opened at 8.15 am. Breakfast very poor and if you came down late hot food was cold. Breakfast juices so watered down as to be tasteless. No tea unless you asked for it. Evening meal was terrible. Soup was tasteless even after heavily salt and peppering. Avoid at all costs. Dishwater from kitchen would have been tastier. Free wifi but no concession made with keyboards on computers. Arabic keyboards or another with Latin alphabet but impossible to use as simple things like @ sign possible to find. For an alleged 4 star hotel a big disappointment.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank BerkoBoy88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (687)
Traveller rating
Traveller type
Time of year
Language
  • More languages

258 - 264 of 687 reviews

Reviewed 7 May 2013

The exterior of this hotel is smart and modern, with a light and airy reception and lobby area. The rooms are a good size with large beds ( 2 pushed together) adequate bathroom and fairly efficient air conditioning. What really let's this place down is the service. Housekeeping is sloppy, replenishing of shower gel etc hit and with grey, thin and frayed towels. We had an issue with the toilet,,which was not fixed whilst we were out for the day, necessitating a further discussion with a dismissive reception manager. Eventually the toilet was fixed but the bathroom left dirty afterwards. Safe deposit did not work and was never fixed during our stay.Standard breakfast with watered down juices and no fresh fruit. Bar staff try their best but are clearly not well trained.

This hotel purports to be a 4 star international hotel. It is not and could and should do much better.

  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank moses_karibu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2013

This is a new hotel and they could do so much more with it.
Its a nice hotel, but some basic things are missing. No conditioner in the room, no iron in the room, not garbage can in the room. These things are basics at a hotel.
In order to qualify as an upscale hotel - they need to add things like robes.
The other downside to this hotel was the rock hard beds! What is it with Barcelo resorts and hard beds?

  • Stayed: April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sahmed9s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2013

We were disappointed with the basic room and facilities offered at this hotel. Food quality was poor and bar prices high in comparison with other hotels we stayed at in Morocco on this trip.
This was "travelodge" standard but pretends to be 4 star. Good location with some restaurants nearby.

  • Stayed: March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Rebert_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2013

Spent a weekend in this hotel , the location is pefect , in the city center , the medina and its attractions is 10 min away. The hotel is new , the furniture is good, the staff was welcoming and helpful. the only (-) is that we had to pay extra fro the parking
I strongly recommend a stay here for a weekend to explore fes , or business . it's a very good value for money

  • Stayed: March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sla34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2013

Excellent location, close to the city centre and facing onto a picturesque rambla/boulevard and fountain.

Relatively new designer styled hotel but the management didn't seem to understand that clean lines, black, chrome and white aren't enough - quality of service and food also need to be good. It looked like they were aspiring to 4-star but only managed 3-star.

For now, Fes seems to have some reasonably priced hotels and some good hotels, but struggles with both simultaneously !

  • Stayed: March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Martin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2013

Newish hotel, easy to find with parking, excellent modern styled rooms shame about the rest. Driven across country from Tangier so delighted that the hotel was easy to find, could park for free on the street outside and the room was exactly what you'd expect from a modern 4* hotel.
After unloading the car we thought we'd walk to the Medina, the hotel is in the new town but the Royal Palace and start of the Medina is only about ten minutes away. We asked if they had a map - answer 'No'. After our walk we went to the bar and had to wait ten minutes before anyone appeared to serve us. We thought we'd eat in the hotel and were really disappointed to find only a hot/cold buffet and a very unexciting menu. We ordered a couple of uninteresting bowls of Pasta and a bottle of wine and had dinner initially while a very loud Spanish tour guide engaged in conversation with the staff. No idea how long the buffet sits there but we must have been in the restaurant an hour and it sat untouched for all that time. Breakfast was 140 dirhams (about 14 euros) each and was really poor value for money, coupled with the restaurant temperature feeling sub-zero it wasn't a very pleasant experience. The hotel arranged for a tour guide to take the two of us round the Medina which was 250 dirhams for half a day (about 2.5 hours) plus tip which was excellent. Be prepared to visit a rug shop (great view over Medina), leather shop (great view of one of the tanneries), Argan shop (I paid way too much for some saffron) and some weavers (bought a great throw) along the way and enjoy the scenes.

Room Tip: We were on the main road side and didn't hear a thing inside or outside.
See more room tips
  • Stayed: February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank SugarloafView
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Fes hotels
0.8 mi away
Fes Marriott Hotel Jnan Palace
0.4 mi away
Hotel Ibis Fes
Hotel Ibis Fes
#57 of 101 in Fes
799 reviews
1.7 mi away
Riad Layalina Fez
Riad Layalina Fez
#7 of 101 in Fes
581 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Sahrai
Hotel Sahrai
#19 of 101 in Fes
413 reviews
1.8 mi away
Hotel & Spa Riad Dar Bensouda
1.5 mi away
Palais d'Hotes Suites & Spa Fes
Show Prices
Show Prices
Show Prices

Been to Barcelo Fes Medina? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Barcelo Fes Medina

Address: 53 Avenue Hassan II, Fes 30000, Morocco
Phone Number:
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #52 of 101 Hotels in Fes
Price Range: £47 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Fes Medina 4*
Number of rooms: 132
Official Description (provided by the hotel):
The Occidental Fès Medina hotel has been created as a haven of peace in the heart of the Medina. The hotel is situated within the Imperial City of Fez, Morocco's first imperial city, which has been declared a world heritage site by UNESCO. A brand new hotel that combines comfort and functionality which can be seen in its modern rooms decorated in a contemporary style with designer furniture. Barceló Fès Medina hotel has a 300 m² business centre, a health and beauty centre, a spa with a fantastic Hammam (Turkish bath), a swimming pool, free Wi-Fi connection and the magnificent international restaurant Azahar, where you can also sample a typical Moroccan dinner. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LoveHolidays, Hotels.com, Expedia, TripOnline SA, Ebookers, Evoline ltd and 5viajes2012 S.L. so you can book your Barcelo Fes Medina reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing