Our experience at Riad la Bague de Kenza could not have been better! We went to Morocco as a last minute decision when our trip to Spain didn't work out as planned, hopped the first train out of Tangiers to Fes and booked our stay at La Bague the morning we arrived. When we arrived we were a little awe struck, we really didnt know what to expect (our first day in Morocco); but in typical Moroccan hospitality Chema and Rachid welcomed us with open arms, set out a beautiful breakfast just for us, got us settled in our room then called for a tour guide to show us around the medina. I would say the guided tour is a must, it was a whole day, but it was very interesting and exciting to see this living breathing Unesco heritage site. The Riad is beautifully decorated, our room was lovely, very comfy bed. Our stay was very peaceful, there was 3 couple our first night and 2 the second, the homey environment and friendly staff made it feel as if we'd all known eachother forever. We enjoyed dining with another couple each night, and Rachid made sure to ask what we wanted to eat and when, it was all very generous. Rachid even went out and picked up a specialty dish we wanted to try, that wasn't on the menu and lovely Raja prepared it for us for dinner our last night. The food was VERY good, a little bit of everything. We met the manager our second day, a very friendly man who invited us to feel at home and if we wanted to prepare any food ourselves we were welcome in the kitchen! I would have loved a cooking lesson from Raja but just didnt have the time, next time! Another must-do experience is the traditional Hammam, Raja took myself and my American friend around the corner from the Riad to have a scrub, it was an awesome experience, I had no idea what to expect and was just in awe of the tradition of the affair. I've never felt more clean and natural then when we emerged from the steam! the relaxing, calm atmosphere at La Bague really helped to energize us, as we had been travelling for 7 days and needed some rest. We stayed 2 nights, and when we left Rachid helped us meet up with our tour guide who was picking us up from the Riad (when the tourguide had some difficulties finding the hotel), he helped us carry our bags out of the medina and gave us a lovely send off. The staff at this hotel really make the place, they are such kind, and generous people. The perfect introduction to Morocco for us.
We were staying at La Bague at the same time as the Italian couple who rated "poor," from what we could see they had very different expectations of the hotel. This hotel is a beautiful authentic Moroccan hotel and Fes is very traditional, we were amazed by the hospitality and generosity of the staff. But you have to get into the Moroccan groove, its a very relaxed and homey place, you stay there to have an authentic Moroccan experience.
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