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“Perfect Location for Train”
Review of Ibis Fes

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Ibis Fes
Ranked #58 of 100 Hotels in Fes
Reviewed 3 February 2013

Great location for travelers who don't want to stay in the medina. The staff was friendly and efficient, my room was great (I first got a smaller one with not such a good view and they let me change), and the breakfast was excellent, albeit somewhat pricey. The wifi is strong and the garden/pool areas is pretty, but my favorite part was getting off the train and not having to deal with the taxi drivers. Look online for good deals.

  • Stayed: September 2012, travelled on business
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Thank Affy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Directeur général at Ibis Fes, responded to this reviewResponded 8 March 2013

Dear ,
We very much appreciate your comments regarding your stay at the ibis Fes Moussafir. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Mohammed Alaoui
directeur général

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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125 - 131 of 744 reviews

Reviewed 13 December 2012 via mobile

This hotel is very handy next to the train station.

Pros: price, location, comfy beds, good tv channels, good free wifi, nice pool and gardens, secure

Cons:

condensation from window accumulates and drips all over desk in a large puddle, if you leave items there overnight they get wet. Our camera narrowly avoided a bath!

Towels are hard to come by we had to ask for them twice, they always say they will deliver them later, there must be a shortage! Also they are very old and thin.

Front desk service is not great. We asked to change money in the morning and were told we would have to wait until later... Seems odd that a hotel would not have any cash! Also asked the front desk manager how long roughly it takes to have laundry done. The response: "it depends you have to ask the maid".

Room service is limited to three different types of sandwich and it comes cold. And you can't charge to your room.

Tiny room but I realize its a budget hotel.

Overall, the cons do not outweigh the pros though so I would stay here again.

  • Stayed: December 2012
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2  Thank Stuart A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Directeur général at Ibis Fes, responded to this reviewResponded 8 March 2013

Dear ,

Thank you for taking the time to tell us about your experience at the ibis Fes Moussafir. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Mohammed Alaoui

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Reviewed 11 December 2012

  • Stayed: November 2012, travelled as a couple
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2  Thank MartinCayman
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IBISFES, Directeur général at Ibis Fes, responded to this reviewResponded 8 March 2013

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Reviewed 6 December 2012

  • Stayed: December 2012, travelled with friends
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2  Thank ToineHerkenbosch
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IBISFES, Directeur général at Ibis Fes, responded to this reviewResponded 8 March 2013

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Reviewed 19 November 2012

It has all you need. All basic requirements are available. Staff is also good. Location is excellent. All main attractions are well within 3 km. Railway and bus transport are very near.Over all it was good experience there.

  • Stayed: November 2012, travelled solo
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2  Thank Imran1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBISFES, Directeur général at Ibis Fes, responded to this reviewResponded 8 March 2013

Dear ,
We very much appreciate your comments regarding your stay at the ibis Fes Moussafir. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Mohammed Alaoui
directeur général

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2012

  • Stayed: November 2012, travelled solo
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2  Thank ianpcarter
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IBISFES, Directeur général at Ibis Fes, responded to this reviewResponded 8 March 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 November 2012

  • Stayed: November 2012, travelled as a couple
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Thank lifeworlds
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IBISFES, Responsable réception at Ibis Fes, responded to this reviewResponded 21 February 2016

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Additional Information about Ibis Fes

Address: Avenue Les Almohades | Place de la Gare, Fes 30000, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
#2 Best Value Hotel in Fes
Price Range: £30 - £53 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Fes 3*
Number of rooms: 123
Official Description (provided by the hotel):
The Ibis Moussafir Fès hotel is located a few minutes from the centre of Fès and the magnificent Médina, a universal heritage retracing the history of the Moroccan dynasties. 40 m from the railway station and 12 km only from the airport, the hotel has 123 air-conditioned rooms and a meeting room for organising seminars and conferences. Guests have the use of a garden with a swimming pool, a bar open 24/24, a restaurant and parking. Tennis courts close by. Golf 15 km away. ... more   less 
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Also Known As:
Ibis Moussafir Fes Hotel Fes
Accor Moussafir Fes

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