So I had just dropped my family off at the airport and they generously gave my husband and I a "honeymoon," by giving us money to stay a few nights in Fez before returning to Taza where we live.
We drove from Casablanca to Fez arriving at the Ibis around 6pm and requested a room - we were charged 600+ dirhams for the first night - and then 470 dirhams the second night we stayed - this is an extreme price difference from what I saw online which ranged from 548 dirhams a night to 371 dirhams a night. This is my main issue - is that one shouldn't be charged two such extreme prices over the course of two days. Next time I will book the room ONLINE to ensure the best price and that I get my Le Club Member Points.
Well since it wasn't my money - it was a gift and we were both exhausted we just paid and went up to our room.
The front desk also requested our marriage certificate - which the Ibis in Casablanca that we stayed at the night before never asked for.
I noticed when we got to the room that a lot of the flyers and helpful information we found in our Ibis hotel in Casablanca was missing from the room - it makes sense to have the number for the front desk next to the phone or on the phone in the area where one can list numbers - but no such luck. So we had to get on the Wifi to call the hotel from our personal cell to get the number to the front desk.
Our bed was much better than the one we had at the Ibis Casablanca - it was a regular box spring mattress with a lovely foam pad about 3-4 inches thick that made that bed feel like a cloud.
The shower was an amazing with tons of hot water. I also love that the thermostat worked and that we could heat or cool the room as we pleased.
The last night we ate at the hotel restaurant and it was quiet, basically empty with great service. We ate at the breakfast buffet both mornings and it was a pleasant quiet space with a great selection of food.
The second issue was people smoking in the hallway of the hotel - it came into our room and was really unpleasant. I think they should have one wing for smoking guests and one wing or floor for non smokers. All guest shouldn't have to deal with second hand smoke if they don't want to.
- Official Description (provided by the hotel):
- The Ibis Moussafir Fès hotel is located a few minutes from the centre of Fès and the magnificent Médina, a universal heritage retracing the history of the Moroccan dynasties. 40 m from the railway station and 12 km only from the airport, the hotel has 123 air-conditioned rooms and a meeting room for organising seminars and conferences. Guests have the use of a garden with a swimming pool, a bar open 24/24, a restaurant and parking. Tennis courts close by. Golf 15 km away. ... more less
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- Also Known As:
- Ibis Moussafir Fes Hotel Fes
- Accor Moussafir Fes