I had a fantastic experience at this hotel with my family, I have always wanted to go to Morocco, and when my family and I came to this hotel, I was amazed with the superb service from the friendly staff in the restaurant, being attentive to our needs, going the extra mile by exceeding our expectations. I have stayed in 5 star hotels before and I have experienced a one of a kind service here at the Pickalbatros Royal Mirage Fes better than any other place and love the location of the hotel being the entrance of the town. The hotel is only 20 min away from the old city of Fes as they would say (The Medina). We were able to rent a car and go to Ifren in the mountains that is similar to swiss image and loved the refreshing waterfalls.The hotel landscape & trees are breathtaking and I love the water fountains/waterfalls near the entrance of the hotel. The Decor of the Lobby and restaurant is exquisite creating a warm and welcoming ambiance. I have been greeted and welcomed daily by the management and staff with a smile. I feel like home away from home. The pool service was excellent and loved the food & entertainment duet (duo).I had a delicious fluffy omelets at the Brasserie, the buffet was a nice awakening with all great surroundings of extravagant decor of the glass work and stainless steel to emphasis modern techniques to displaying lavish bakeries/pastries.The buffet dinner in the reef was out of this world, the attention detail was mind blowing. The English could be better since most of them speak french. But, regardless, we communicated very well. The decor of the restaurant is superb! Who was your designer? Room service was lovely as my 5 yr old daughter enjoyed the attention and goodies they surprised her with. (This is better than Disneyland, especially for kids) Even the housekeeping staff made a special towel fold to enlighten my daughter. Such wonderful staff in housekeeping. My room is perfect on daily basis, very consistent. Whatever I needed, I received immediately. Even though the weather was hot, we enjoyed every bit of it. My hats off to everyone for a wonderful and memorable stay especially to the attention of the management and staff. Thank you everyone! This will be our hotel of choice for our family reunion trips.
- Official Description (provided by the hotel):
- The Royal Mirage Fes Hotel is a modern hotel, but one which has been designed to reflect the rich past of the city in which it is situated. Its 271 air-conditioned rooms including 27 non smoking rooms, 7 Junior Suites and 5 Royal Suites, all modern, elegantly furnished and offer easy access to guests with wheelchairs. ... more less
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- Also Known As:
- Pickalbatros Royal Mirage Hotel Fes
- Royal Mirage Hotel Fes
- Fes Royal Mirage Hotel