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“Just average and neutral” 3 of 5 bubbles
Review of Royal Mirage Fes

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Royal Mirage Fes
Ranked #49 of 100 Hotels in Fes
Athens, Greece
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Just average and neutral”
3 of 5 bubbles Reviewed 10 January 2013

This hotel is just convenient for a couple of days stay. There is nothing exceptional or extraordinary that a guest could go "wow!!!". Some of the staff were rather impolite or, let's say, could not communicate properly. Definitely for travellers with less than average expectations.

  • Stayed December 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Theano_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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572 reviews from our community

Traveller rating
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    51
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Los Angeles, California
Level Contributor
949 reviews
403 hotel reviews
common_n_hotel_reviews_1bd8 618 helpful votes
1 of 5 bubbles Reviewed 14 November 2012

Terrible reception personnel. I don’t know who trained this people. They have no idea how to treat people. Rude, short, would not even look up when you talk to them. We were on a tour and had no choice, but this hotel continues to get complaints about the rudeness of the staff and does nothing about it. This is why I am giving them a low rate.

We liked the Moroccan theme in the lobby area. The hallways in the floors were not very attractively decorated and made the hotel seem more dated. It had an unheated pool.
The room was good for a 3 star property. I was clean and very large
Breakfast was very basic and not the best quality. We were told not to drink the orange juice as it is cut with tap water. The milk looked very thin. The coffee was good if you take your cup out of the way when the water starts to flow.
No reading light at all. We left a note with the maid with her tip, about the broken light in the bathroom but it was not fixed.
The bed was comfortable and had two pillows.
Refrigerator.- Worked well to keep our sodas cold.
Wifi..- Free. It came and went.
TV- only news channels
Room for bags.- There was enough room for two large bags.
Bathroom.- Clean and nice towels, shampoo. Hand cream and soap. No hair conditioning.
Shower pressure.- Sufficient
Bedding.- Good but they need to move to no bedspreads and double sheets for the blanket for a more hygienic feel.
We would not recommend or stay here again. I take my money where they treat me with respect.

  • Stayed November 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Starviagera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fes hotels

Ruse, Bulgaria
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 5 November 2012

The hotel was really nice, we stayed there for 2 nights.
The room was very big and clean. So was the bathroom, it had separate toilet.
The buffet for breakfast and dinner was very rich and delicious.
The garden was really beautiful and quiet.
Our room was on the 1st floor, and had big french windows with the outside table in the garden.
We really enjoyed our stay there.

  • Stayed October 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ntsonev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 18 October 2012

The best thing in this hotel is the SERVICE> everyone is very very nice and polite.
Special thanks to Rachid and Hindi at the Management Service. they helped me with some very annoying administrative needs in NY.
The Breakfast is also delicious!

Room Tip: The rooms on the upper floors are more updated. Do not except any moroccan mood in your room. the ro...
See more room tips
  • Stayed October 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FrenchieNYz26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
1 review
5 of 5 bubbles Reviewed 11 October 2012

for a good stay in Morocco, we can not reversible better. your service qualities, ranging from home but happiness. a place so relaxing to the point that do not leave immediately. people are so warm, friendly ...

  • Stayed September 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank manie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 13 August 2012

The hotel has beautiful furnishings in a typical Moroccan style.The en-suite rooms were large, clean with a balcony. Unfortunately the safe in our room did not work and so we had to use the office's set of safes.The staff were generally very helpful although english is not widely spoken. However, as stated in other reviews, some were in fact quite rude. The problem we encountered was the fact that we were independent travellers. The hotel seemed to cater only for large touring groups which meant the food, which was mediocre and boring anyway, was virtually the same EVERY meal! It would have been nice to have had a variety of different tastes over our week's stay and, by way of example, to have had more fresh fruit rather than the tinned variety which was a real shame considering the fresh fruit that was on sale so cheaply outside the hotel! However, the bonus of having different groups come and go meant that we had the pool to ourselves for most of the day which was wonderful and unbelivable in the height of summer. So we could choose wherever we wanted to sit and to change sunbeds at will.There is a small childrens pool and a large well maintained deep adult pool with large steps at the shallow end which made for good sunbathing!Towels were provided and there was a poolside bar for food and drinks.There was always evening entertainment, local music etc which went on for a long time into the night which was annoying when we were trying to sleep as it was loud.We were there as half board what would have been better was to have been B & B and to use the hotel as a convenient base to explore this beautiful and interesting part of Morocco.

  • Stayed August 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank strictmum99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 12 August 2012 via mobile

The location is good, it is near the avenue with many cafes. It is not super clean. I had a problem with the bathroom. Most of the staff doesn't speak English as in all hotels I have visited in Morroco. It is difficult to communicate and when they don't understand what you're saying the get rude (not all of them). The food is good.



  • Stayed August 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kikie_g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Mirage Fes

Property: Royal Mirage Fes
Address: Avenue des Far, Fes 30000, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Luxury Hotel in Fes
Price Range (Based on Average Rates): £
Hotel Class:4 star — Royal Mirage Fes 4*
Number of rooms: 271
Official Description (provided by the hotel):
The Royal Mirage Fes Hotel is a modern hotel, but one which has been designed to reflect the rich past of the city in which it is situated. Its 271 air-conditioned rooms including 27 non smoking rooms, 7 Junior Suites and 5 Royal Suites, all modern, elegantly furnished and offer easy access to guests with wheelchairs. ... more   less 
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Also Known As:
Pickalbatros Royal Mirage Hotel Fes
Royal Mirage Hotel Fes
Fes Royal Mirage Hotel

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