This is anything but a 5-star hotel! It seemed seedier than a 2 star motel. The lobby, rooms, and hotel are so cheap looking, with poor customer service to add. Our room barely locked and could be opened with a slight push as the screws holding the lock together were falling apart. We had to wedge a chair in the door to get any sleep without worrying about intruders. We had changed our booking 9 days in advance and the manager, who was extremely rude, threatened (finger in my face) to charge my credit card anyway for the remaining days as it was not "agreed upon", despite the written confirmation through a booking agent. It took my almost 2 hours to even log on and print the email due to really poor internet connection in the "business center". What a way to welcome travelers to your city!
- Official Description (provided by the hotel):
- The Royal Mirage Fes Hotel is a modern hotel, but one which has been designed to reflect the rich past of the city in which it is situated. Its 271 air-conditioned rooms including 27 non smoking rooms, 7 Junior Suites and 5 Royal Suites, all modern, elegantly furnished and offer easy access to guests with wheelchairs. ... more less
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- Also Known As:
- Pickalbatros Royal Mirage Hotel Fes
- Royal Mirage Hotel Fes
- Fes Royal Mirage Hotel