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“Beautiful view”
Review of Les Merinides

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Les Merinides
Ranked #65 of 99 Hotels in Fes
Florida
Level 6 Contributor
162 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Beautiful view”
Reviewed 19 March 2013

We were on a 2 week trip all over Morocco, so my comparative ratings are based on Moroccan experiences. Beautiful location overlooking old Fez, but not close to much if you want to walk. Very large, attractive lobby and public areas. We ate one night in the restaurant, with a varied buffet, and another night ordered from the lighter bar menu (it was too rainy to go out). Breakfast buffet also very good. Comfortable room. Wi-Fi better from the lobby.

Room Tip: Rooms at the back have a few overlooking the city, and will be quiet.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank dayhikers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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221 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
Reviewed 16 March 2013

Incredible view, incredible food, incredible city..... In one word is excellent. The staff is very respectful and helpful, the rooms are clean and quiet, good service. I enjoyed it very much and I recommend it for short and long visits.

  • Stayed March 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mon_alsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 March 2013

My wife and I stayed at Hotel Les Merinides during a tour of Morocco. The tour, organised by Titan was excellent and greatly enjoyed, however it had a low point when we took dinner at Les Merinides. We requested a half bottle of Guerrouane Blanc, a wine we had enjoyed at a previous hotel. The Wine Manager returned to inform us that the wine was unavailable and offered us an alternative. As the bottle was already open we reluctantly agreed to accept it though it was too sweet for our taste.
The whole matter would have ended there if had I not noticed towards the end of our meal that our requested wine was still being served on other tables. The information that we had received was simply untrue. I notified the Wine Manager who went off and returned with a bottle of Guerrouane Blanc, our previously requested wine, again already opened. I informed him that we had just finished our coffees and had no wish to drink a second bottle of wine, but since the initial careless error had been his I felt justified in requesting that the wine bill which I had paid should be refunded. This he refused.
As we left the restaurant I saw him talking to the hotel Manager and took the opportunity to inform him of what had happened. His reply was amazing....since we had drunk the alternative bottle of wine we had to pay for it! The fact that we had been given totally false information did not appear to worry him in the slightest.
I am simply astonished that we had encountered in one single incident a Wine Manager happy to give us false information, and a Hotel Manager who cared so little for the reputation of his hotel that he refused to refund the price of a half bottle of wine to right a mistake committed by a member of his staff.

Stayed February 2013, travelled with friends
Helpful?
2 Thank kingscout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fes hotels

Paignton, United Kingdom
Level 5 Contributor
77 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 25 February 2013

This hotel has a magnificent view over the Medina in Fes and spacious public areas.The two bedrooms we used needed refurbishment.Water leaked into the bathroom of the first room we were assigned to around 1 in the morning and in the second room the shelf above the sink sloped so much that all objects slid off.Some small change I had left in the first room went missing as well.Wine prices were high-we paid less than half as much for the same bottle of Cabernet Sauvignon at another 5 star hotel in Morocco.Another couple ordered a 50cl bottle of white wine which they had enjoyed on the previous evening.They were told it was not available and an alternative was brought.When they remarked that this alternative wine was not very good they were first told that the cost of the wine would be refunded but then a bottle of the wine originally ordered was produced.I should add that they had finished their meal at this point.Naturally,they were not happy and the wine waiter did not placate them by remarking that he knew nothing about wine anyway!!

Room Tip: Try to get a room overlooking the Medina
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  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank David190920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level 5 Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 29 January 2013

The hotel is privately located on top of the hill overlooking the Medina. It is nice and quiet with elegance. Though the hotel is kind of old, it is well kept and maintained. One negative issue is the restaurant has foods in their menus ( lamb chops and fish) which is actually not available. I thought they would correct it after our first night eating in the restaurant, but we found the same issues on our second night. There is free wifi in the room too.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveller923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 6 Contributor
135 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 20 January 2013

This is a functional place to stay in. It has a coffee shop and a Moroccan restaurant, a bar and a lounge. It is a bit removed from the city of Fes. Good location for visiting the walled Medina and the markets. The hotel was a bit basic perhaps because of the season, it was not full, and had limitations in a feeling of being amidst a buzz.

  • Stayed December 2012, travelled with friends
    • Value
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Helpful?
1 Thank RoadwarriorS25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level 4 Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 January 2013

Of all the hotels we stayed in Morocco, this was the most disappointing. The rooms were small and conventional, nothing special. It needs updating, although the lobby of the hotel was lovely. The view from the hotel was also spectacular. However, if you are just in Fez to visit the Medina, it is perfectly adequate.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SteveDenver_Colorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Les Merinides

Property: Les Merinides
Address: Borj Nord, Fes 30030, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#41 Luxury Hotel in Fes
Price Range (Based on Average Rates): £
Hotel Class:5 star — Les Merinides 5*
Number of rooms: 79
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Also Known As:
Les Merinides Fes
Les Merinides Hotel Fes

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