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“Fantasic views of the Medina”
4 of 5 bubbles Review of Les Merinides

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Les Merinides
Ranked #65 of 99 Hotels in Fes
Lancashire
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Fantasic views of the Medina”
4 of 5 bubbles Reviewed 13 April 2013

We visited this hotel for one night on a recent trip to Morocco.
The situation is fantastic, the reception, terrace and pool areas were impressive and as you walk out onto the terrace the view over the Medina is spectacular. The hotel is well situated for visiting the Medina (it would be possible to walk but is a steep climb back), we had a car and it was only a 5 minute drive to Bab Guissa where there is plenty of free parking space.
The hotel room was large (as was the bed!) with plenty of room to spread out. The room had an entrance lobby containing plenty of wardrobe space, off which was a good sized well appointed bathroom.
Breakfast was plentiful with a good selection of pastries and omelettes made fresh to order.
If there are criticisms it would be that the bedroom decor is a little tired in places, there are no coffee/tea making facilities in the rooms and the restaurant does not open until 19.30.,
these however do not detract from a fantastic stay and we would have no hesitation in recommending the hotel and would certainly stay there on any future visit to Fes.

Room Tip: Ask for a room overlooking the Medina
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LancashireWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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209 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
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  • Chinese (Traditional) first
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  • French first
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English first
Florida
Level Contributor
162 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 19 March 2013

We were on a 2 week trip all over Morocco, so my comparative ratings are based on Moroccan experiences. Beautiful location overlooking old Fez, but not close to much if you want to walk. Very large, attractive lobby and public areas. We ate one night in the restaurant, with a varied buffet, and another night ordered from the lighter bar menu (it was too rainy to go out). Breakfast buffet also very good. Comfortable room. Wi-Fi better from the lobby.

Room Tip: Rooms at the back have a few overlooking the city, and will be quiet.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank dayhikers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 16 March 2013

Incredible view, incredible food, incredible city..... In one word is excellent. The staff is very respectful and helpful, the rooms are clean and quiet, good service. I enjoyed it very much and I recommend it for short and long visits.

  • Stayed March 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mon_alsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 1 March 2013

My wife and I stayed at Hotel Les Merinides during a tour of Morocco. The tour, organised by Titan was excellent and greatly enjoyed, however it had a low point when we took dinner at Les Merinides. We requested a half bottle of Guerrouane Blanc, a wine we had enjoyed at a previous hotel. The Wine Manager returned to inform us that the wine was unavailable and offered us an alternative. As the bottle was already open we reluctantly agreed to accept it though it was too sweet for our taste.
The whole matter would have ended there if had I not noticed towards the end of our meal that our requested wine was still being served on other tables. The information that we had received was simply untrue. I notified the Wine Manager who went off and returned with a bottle of Guerrouane Blanc, our previously requested wine, again already opened. I informed him that we had just finished our coffees and had no wish to drink a second bottle of wine, but since the initial careless error had been his I felt justified in requesting that the wine bill which I had paid should be refunded. This he refused.
As we left the restaurant I saw him talking to the hotel Manager and took the opportunity to inform him of what had happened. His reply was amazing....since we had drunk the alternative bottle of wine we had to pay for it! The fact that we had been given totally false information did not appear to worry him in the slightest.
I am simply astonished that we had encountered in one single incident a Wine Manager happy to give us false information, and a Hotel Manager who cared so little for the reputation of his hotel that he refused to refund the price of a half bottle of wine to right a mistake committed by a member of his staff.

Stayed February 2013, travelled with friends
Helpful?
2 Thank kingscout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fes hotels

Paignton, United Kingdom
Level Contributor
72 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 25 February 2013

This hotel has a magnificent view over the Medina in Fes and spacious public areas.The two bedrooms we used needed refurbishment.Water leaked into the bathroom of the first room we were assigned to around 1 in the morning and in the second room the shelf above the sink sloped so much that all objects slid off.Some small change I had left in the first room went missing as well.Wine prices were high-we paid less than half as much for the same bottle of Cabernet Sauvignon at another 5 star hotel in Morocco.Another couple ordered a 50cl bottle of white wine which they had enjoyed on the previous evening.They were told it was not available and an alternative was brought.When they remarked that this alternative wine was not very good they were first told that the cost of the wine would be refunded but then a bottle of the wine originally ordered was produced.I should add that they had finished their meal at this point.Naturally,they were not happy and the wine waiter did not placate them by remarking that he knew nothing about wine anyway!!

Room Tip: Try to get a room overlooking the Medina
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  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David190920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 29 January 2013

The hotel is privately located on top of the hill overlooking the Medina. It is nice and quiet with elegance. Though the hotel is kind of old, it is well kept and maintained. One negative issue is the restaurant has foods in their menus ( lamb chops and fish) which is actually not available. I thought they would correct it after our first night eating in the restaurant, but we found the same issues on our second night. There is free wifi in the room too.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveller923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
130 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 20 January 2013

This is a functional place to stay in. It has a coffee shop and a Moroccan restaurant, a bar and a lounge. It is a bit removed from the city of Fes. Good location for visiting the walled Medina and the markets. The hotel was a bit basic perhaps because of the season, it was not full, and had limitations in a feeling of being amidst a buzz.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoadwarriorS25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Les Merinides

Property: Les Merinides
Address: Borj Nord, Fes 30030, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#41 Luxury Hotel in Fes
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Les Merinides 5*
Number of rooms: 79
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Also Known As:
Les Merinides Fes
Les Merinides Hotel Fes

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