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“Loud music past 2am” 2 of 5 bubbles
Review of Menzeh Zalagh Hotel

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Menzeh Zalagh Hotel
Ranked #88 of 100 Hotels in Fes
Montreal, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Loud music past 2am”
2 of 5 bubbles Reviewed 2 March 2010

This hotel has no respect for their guests. They allowed a loud disco to play unbelievably loud music past 2am. It's like we were in a nightclub. No way to sleep in this hotel. Unless you're not here to sleep, don't come here. The diner buffet is so so, but the breakfast is terrible. Only pastries, almost no fruits or anything else.

  • Stayed March 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank hyperman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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321 reviews from our community

Traveller rating
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    127
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See reviews for
40
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 31 August 2009

Stayed here for 2 nights while exploring Fez. The hotel lobby is adequate with a lounge and bar area. Rooms are quite spacious, quiet and they were airconditioned which was nice to come to when outside in the heat. Breakfast and dinner was buffet style for our group and you can eat as much as you want - hot dishes, salads and a variety of sweets / cakes for dessert. This hotel seems to be popular with tour groups as there were a couple staying at the same time as us. The pool is fantastic - but you need to bring some money to hire the banana lounges. There is bar overlooking the pool which you can order drinks. The business centre is very small but is has 2 simple computers to search the internet or type emails to friends and family. I went to the hotel's hammam which is run by a lovely lady - she speaks only a very little of english but boy does she work hard!! I thoroughly recommend this but be prepared to sweat - you will feel relaxed and your skin soooooo clean. I had the hammam only. The entrance to the hammam is via some stairs downstairs directly opposite reception. Next door to the hotel is a small gift shop and you can buy spoons, magnets, postcards and other souvenirs. Prices there were reasonable.

  • Stayed June 2009
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank vivi0000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aberdeen
1 review
2 of 5 bubbles Reviewed 30 August 2009

those people at the hotel are stealing visitors not serving them, they extreamly change their way of dealing with you the day u r leaving the hotel, prices are very high inside the hotel, i cleaned 4 skirts and 3 t-shirts by 240 Dhs which is very expensive believe me it s higher than the price of all those clothes from scotland, the serves is very mean and the food r hurting, dont try that dirty hotel, u will regeret

  • Stayed July 2009, travelled solo
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank superbe0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fes hotels

London
1 review
1 of 5 bubbles Reviewed 5 August 2009

Whilst the pictures of the pool might entice you to stay here I can not discourage other travellers enough from doing so! The hotel came with many promises which were unfulfilled. The first of these was air conditioning. We entered our room to find a man up a ladder apparently fixing ours and noticed that there was no dial on the AC unit on the wall so asked him about this. He explained this was because it was regulated throughout the whole building. This to me is ludicrous as people require different temperatures and are in their rooms at different times of the day. So there would be occasions when the room would be 'bearable' at best, then my travelling companion and I suffered through three sleepless nights because the room was so hot at night!

Internet service is VERY expensive. Breakfast is pretty rubbish. The pool is beautiful and if you're lucky enough to get there very early in the morning or very late at night when the mayhem has cleared it can be quite peaceful. However, as the pool is also open to people wishing to pay to use it during the day, it can get ridiculously busy which is the opposite of fun and relaxing. There are live musicians playing in the early evening, but usually at a stupidly high volume.

Despite all this, the MOST annoying thing about this hotel was the staff who were very abrupt and unhelpful (even those who could speak perfect English). And trying to get fresh towels for our room was like pulling teeth! When asking for towels for the pool we were told to collect them at the pool, then walked to the pool to be told we would need to use the ones from our room. So we trekked back up there again to collect them. Upon heading back up to our room, we asked reception for clean towels as we were about to shower and we were told they would be sent straight up. Half an hour later we were still waiting so had to go back down to reception to collect them ourselves. Having learned our lesson, the next day we insisted on waiting at reception to collect fresh towels for ourselves (despite the staff insisting we should go back up to our rooms and assuring us we would have the towels shortly) and STILL had to wait at least ten minutes in reception in our swimsuits while the girl on reception chatted away to the cleaning girl on the phone, in fits of giggles. When this girl brought the towels up to reception, the two of them continued their chatter for at least a couple of minutes, ignoring our presence until we interrupted and asked if we could please have the towels!

To end the saga perfectly, on our last morning, we had a quick swim in the pool and asked for new towels on the way up to the room (still only using one towel each per day!). We reminded the staff that we were due to be checking out in a couple of hours so would appreciate them promptly, they ASSURED us we would have them in five minutes. An hour and a half later, my sister and I ended up showering then having to dry ourselves with the hairdryer in the bathroom. To make things worse, when we actually checked out we reminded the two people on reception that we had asked for towels and not received them. One woman simply shrugged. When I told her we'd had to dry ourselves with the hairdryer, she laughed and said "Better for you" - despite the fact it was in the 40s outside!!!!!!

I can not emphasise enough how disappointed I am that I parted with my hard-earned money for this shamble of a venue. There are other lovely hotels in this area so don't be lured by talk of the great pool, because even if you like noise, it's not worth it to stay at this hotel. You'd be better off visiting the pool as a day guest!

  • Stayed July 2009, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank LondonMohs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, NY
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 3 August 2009

For the price and the number of stars, this hotel is a travesty. It has a great view and a beautiful pool, but that is all it has going for it. And the pool is always much, much too busy for comfort, between the large number of hotel guests and day guests.

Things that did not work in the hotel: the electrical outlets, which fell out of the wall (literally) when we tried to charge our cell phones. Both outlets. The refrigerator in one room and the tv in the other. The bathtub (it did not drain). The credit card machine - the staff asked us to pay our 6000dh bill in CASH, immediately, because the machine didn't work. One of our two rooms was swarming with ants, the other had a roach.

The customer service was ABYSMAL. At no other hotel in the world have I ever, ever had a hotel employee swear at me. Yet it happened here - I attempted to take breakfast on the gorgeous patio, as the breakfast hall was full and quite hot. I was told that I was not allowed, and when I asked for a manager, the employee swore at me! In another instance a friend asked for a towel at the pool and was told that she had already gotten a towel -yesterday- that she had brought up to her room, and therefore she was not allowed another.

Do NOT stay here. Stay anywhere else in Fes!

  • Stayed July 2009, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank formeracademic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
167 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 bubbles Reviewed 21 July 2009

This is a good hotel by European standards. It is not a great hotel but overall it is clean , comfortable and good for the price. It does not deserve rave reviews but equally it's overall performance does not deserve criticism.

  • Stayed June 2009
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Allan.G49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fox, Oregon
Level Contributor
214 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 bubbles Reviewed 16 June 2009

This was a real mixed bag for us. The room was nice, but there was little moving air. There was a computer available, but the connection was very slow and the keyboard was in French and Arabic,which is tough for English speakers.

It is easy to get lost between Zalagh 1 and Zalagh 2-- they are connected by a tunnel that is not at all obvious. Be prepared to ask questions!

Excellent fruit; the other food was uninspired.

  • Stayed May 2009
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Menzeh Zalagh Hotel

Property: Menzeh Zalagh Hotel
Address: 10 Rue Mohammed Diouri, Fes 30000, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#44 Luxury Hotel in Fes
Price Range (Based on Average Rates): £
Hotel Class:4 star — Menzeh Zalagh Hotel 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Menzeh Zalagh Fes

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