Period of Stay: 11th Dec - 12th Dec 2013 (1 night)
Cost: 36 Euros (396 Dirhams)(including taxes - 1 Euro for city tax - via Booking.com) for Africaine Double Room
(1) Manager Said - I had read much about the great service and decided that this was what I needed in a huge city with a labyrinth of a medina. Even though this place was more expensive than any of my accommodation during my 16 days in Morocco, I saw the excellent ratings and reviews on TA (nothing worse than "Very Good" - that is extremely rare even for top hotels!) and Booking.com and I was convinced. Certainly, it was money well spent.
I arrived in Fes at about 5 am via the Supratours bus from Merzouga and had intended to wait out at the train station until the morning before proceeding to the riad but it was crazily cold once I got off the bus and on the spot I decided to take a petit taxi to the riad (negotiated from 50 to 30 Dirhams - I knew it's a little overpriced, but at 5 am it's not too bad!), hoping things would turn out well rather than to freeze out there.
I was so glad to see Said when he opened the door and when I explained to him why I was there at that ungodly hour he said he understood and directed me to my room without any hassle or complains! That's something to be thankful for! No extra charges either for that couple of hours sleep that I got!
He is also extremely knowledgable not just about Fes (even advising against going to the Andalusian Mosque because there are many touts there) but also getting out of Fes and when I asked him about the train timings to Meknes, he could tell me straight away that it goes every hour on the 50th minute.
He has worked as a hotelier for 15 years in France and clearly knows a thing or two about excellent service!
(2) Location - it is reasonably easy to walk to the medina (about 20 minutes) based on Said's instructions (note though that it's not really that straight so generally whenever you hit a wall and there are 2 clear paths, go right and downhill). The taxi driver didn't know the riad exactly but could get to the address that I showed him and also with the help of Google Maps. NOTE: the location of the riad is correct but there are two other riads (Attarine and El Amine Fes) that are on the same street - I was confused because I saw Riad Attarine and thought the driver took me to the wrong street but it is correct!
(3) Beautiful decor in the dining area and also in the rooms. Comfortable bed, pillows and the room and toilet were very clean.
(4) Breakfast was decent and quite typical and I had dinner there as well - 10 Euros for 2 small dishes of salad, a bowl of harira soup, chicken tajine (very big piece of chicken - more meat than vegetables, that must be rare!), and some sweet snacks. Tasty and quite worth it I felt (though the can of coke was expensive at 2 Euros!) and all prepared by the great man Said!
(5) CCTVs - Something rare in Morocco accommodation and certainly adds a sense of security!
(1) The wifi wasn't working in my room and normally I'm very particular about wifi but it worked well in the dining area which had nice sofa and a heater so that was alright :)
- Official Description (provided by the hotel):
- located in the heart of the Medina, this typical Moroccan riad offers air-conditioned suites and a large courtyard with a fountain and two shaded terraces overlooking the city ... more less
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