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2 Days Fes Desert trip Overnight Erg chebbi End up Fes/Marrakech
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Reviewed 9 September 2018

So I am torn on my review. If I could just rate the desert, it would be so much higher, but the driving portion would be lower.
Let's start with the good:
The desert is wonderful. It happened to be cloudy when we went so no stars and even a little rain. But who cares! That first ride on the camels, the sand, it was magical! The food was very good. The campfire drums were fun. Yes, that part was a once in a lifetime experience.
Now the bad: One reviewer mentioned a 7 hour drive each way. For us, it was approximately 9 hours each way. 18 hours total. When you think about the fact that part of your time in the desert you are sleeping, you spend more time in the car than on the desert trip. Fine. But the drive just wasn't great. Our driver wasn't incredibly friendly and some of the stops were not so interesting (little Switzerland, the souk on the way home). The biggest problems for me were 1. The driver was texting while driving several times. 2. At the end of the tour on the second day the driver told us we will learn about Berber handi-crafts when actually, they are really trying to sell us carpets for 6,000 dir. Something, we weren't interested in and it felt awkward and pressured to buy. 3. The driver did not drop us off nor show us how to get to the Riad we were staying at. Instead he passed us off to a man on the street who we had to pay to take us to the Riad. 4. We had to ask to eat on the way home at around 2:00. Keep in mind that we ate a small breakfast at 7.
We may have just gotten a grumpy driver or he was having a bad day but it definitely changed our experience.

Date of experience: September 2018
1  Thank Vacationer287450
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FesDesertTour, Manager at Fes Desert Tours, responded to this reviewResponded 22 September 2018

Dear ,
Thank you for taking the time to write your Feedback about the Trip , we are happy to hear that you enjoyed the Interesting part of the Trip ;the Overnight in the Desert Camp .
To clarified a couple of thing you Mentioned on the Review ;
The Drive is 7 Hours + the time of the stops and time for Lunch ,we don’t drive street we make several stops ( The info of 7 Hours drive you get it from another Reviewer not from our Team ,we Normally clarified ).
About the no Interesting places or stops , You Had the Itinerary & you were the only ones in the Car ,So you could skip the stops you are not Interested to …
For the Lunch there is Few Villages where you can find a good places they offer Fresh and good Food ,That’s not Available Everywhere you Especially Most of the Drive is out side cities & you took the same Road twice ,but the driver should organise that with you in advanced .
Now we come to the Most Important Part the DRIVE ,a lot of Travellers they noticed when they Contact us to Book one of our Tours that we offered a limit Period to confirm the tour and we don’t Leave it open to Book any time Cause of the Limit Number of our Professional drivers/guides we have ,sometimes Travellers they complain when we used someone out of our Team ,like what’s Happen now ,Cause they didn’t Get the Full Services they Expected and we are used to Offer .
Cause of Health Problem we had to change the Driver were planned to join you for the Trip ,we choosed a Colleague who Had a Good Reviews on Trip Advisor too and that’s were the reason Behind choosing him .
For the Drop off ,the Driver pick you up from a Hotel and in the way back you changed hotel to a Riad inside the Medina a place he didn’t know and not possible to get there by the Car ,He called us we provide him the location ,when he arrived to the closest parking Two Minutes from your Riad he arranged someone to carry your Luggage and show you the pay and He Missed to pay 2 euros to Him ,I think it’s not a Big Deal.
I hope this wouldn't give you the wrong idea about our services.
From the bottom of my heart, on behalf of the team,I sincerely apologize on this Experience .
I really appreciate on your feedback,and I hope you won't hesitate to use our services again in the future..

Warm Regards
Mhamed

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

So I didn't really understand how this was going to work - I should have read more reviews. On the other hand if I knew I was going to spend the better part of two days in a car in order to spend roughly 14 hours in the desert I might not have done it, and it was fantastic. The driver, Moustafa, was good - we got caught in a heavy downpour in the mountains but we managed due to his laser focus on the driving - we saw a few accidents. The stop at Ifrane was ok - nothing much to see -- the monkeys were fantastic, but it made me a bit uncomfortable how comfortable they are around humans - who feed them - and one vendor threw rocks at a monkey (who was sampling his wares). The visit to the Sahara was magical - to have seen that sky with millions of stars and planets was worth everything. The "camp" was a glamp - beds, solar powered lights, excellent dinner. The camels were sweet. The visit to a Saharan city (forgot the name) was very interesting, though I find that all medina guides have a similar script --- it was still very pleasant. Also all the drivers seem to go to the same restaurants on the way there and back. Which was OK because the food was good. There are cheaper ways to do this, but it was a luxury to be driven and taken care of and not have to think through every move - plus it was timed just right. Oh - bring a scarf or expect to buy one (50 dh) because sandstorms are real. Also they will make you buy two bottles of water at an inflated price (10 dh). Just do it. Not worth arguing.

Date of experience: August 2018
Thank out_of_VA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 August 2018 via mobile

Fes Desert Excursions provided us with a great experience in the desert! They took care of us from the time we landed in Fes, making sure we got to our riad okay. Our driver to the desert was a great guy and we felt comfortable the whole way there and back. Our time in the desert was incredible and exciting! We were glad we selected them for our desert excursion.

Date of experience: August 2018
1  Thank Quest781988
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 July 2018

Volubilis is the highlight of this trip - you can really picture the way the city used to be. Our guide there was knowledgeable but rushed us through the sites to avoid the big tour groups so we didn't quite enjoy it as much. Moulay Idris is a quaint little town but unfortunately the shrine is only open to Muslims - not worth going if you're not going to be allowed inside. Our tour was on a Friday so most of the shops in the Meknes medina were closed therefore not much to see. However, to make it more than a lunch stop it might be worth taking the horse and carriage tour as there are a few interesting sights to see. Our driver, Hasan, was patient and polite. We would recommend him to anyone using this tour company!

Date of experience: June 2018
3  Thank sarazaidi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2018

We found Fes Desert tours on trip advisor - and decided to trust all the great reviews. I'm so glad we did. We sent them all the things we wanted to do and how many days we planned on staying - and they did the rest. Booked the hotel, cars, food, tours, EVERYTHING. All we had to do was walk off the plane, and they did the rest.

Amazing service, Great Price, Wonderful People to work with!

Date of experience: December 2017
Thank bgbunting
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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