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“Never go there”
Review of Wassim Hotel

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Wassim Hotel
Ranked #92 of 99 Hotels in Fes
Aubange, Belgium
Level Contributor
113 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Never go there”
Reviewed 10 August 2008

The hotel has its own night club, and that can be heard all over the hotel.
So sleeping is not possible between midnight and 04:00.
I left the 2nd night, while I had booked and payed for 5 nights.
Later I noticed Hotel Club had removed at least 2 negative remarks on this hotel that mentioned the noise of this night club

  • Liked — Location
  • Disliked — Sleeping in this hotel is not possible between midnight and 04:00.
  • Stayed May 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Iohannis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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83 reviews from our community

Traveller rating
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    21
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
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English first
Dorset
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 January 2008

In Europe the Wassim would be rated 1 or 2 star, so don't be fooled by the '4 star' category. It's a circa 1970s building in need of renovation and redecoration. Having said this, it's in an excellent central location with cafes and restaurants nearby, the staff were very helpful and the room was clean. Can't say we rated the breakfast (coffee, bread, jam and watered-down orange juice), but for £36 per room per night, it was still a bargain. Make sure you ask for a room on one of the higher floors - even the receptionist admitted that noise from the nightly disco in the basement (opens at 12 am, closes at 4 am!) can be a problem.

Would we stay there again? Yes, but 2 nights would probably be enough...

  • Liked — location
  • Stayed January 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
1 Thank travellightdorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
65 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 10 December 2007

The Wassim is in the new town and as such is in quite an isolated location (in terms of restaurants etc.).

The hotel is a rather dull 1980s affair which although is comfortable enough is rather depressing.

The rooms were a reasonable size and were clean enough. The food in the restaurant was pretty poor but due to the location it was hard to find anything else to eat.

The bar was the epitome of the 1980s and was somewhere to avoid.

The hotel staff were friendly enough but few spoke any English.

Not awful but there must be better.

  • Stayed November 2006
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Stratt0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fes hotels

Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2007

The staff at this hotel were friendly and helpful. English is not a primary language in Fes but all the desk staff was fluent enough to give directions and care for our needs.
It is located convienently in the modern part of town, about a $1.50 taxi ride from the medina, two blocks from the taxi stand, 3 blocks from the state handcraft shop ( a good place to get an idea of price and quality before heading to the medina) and easy walking distance to resturaunts.
The evening buffet is way overpriced, skip it, but we did breakfast included and were very pleased. There were bottomless pots of coffee, fresh squeezed orange juice, milk, tea, hard boiled eggs, olives, sliced tomatoes, cheese, a couple types of jam, light pasteries and crusty bread.
My room, on the 7th floor, was relativley quiet. I had a small balconey with a view of a private garden and the main avenue , which is beautifully landscaped and provided exceptional people watching.
My overall experience was very good for the price.

  • Liked — Safe and convienent
  • Disliked — no pool, neutral decore
  • Stayed June 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank timetravelerTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
Reviewed 29 May 2007

This hotel has its own club. Great if you want to party - to cheesy hits that is. Bad if you want to sleep between the hours of 12 and 4am. We stayed on the second floor and the first night (Sat) thought it was a party nearby. The staff in the morning told us it was their own club! We were stunned actually because the bass music was so loud we couldn't sleep a wink. We asked if there would be more music the next night and being a Sunday they said no, but come midnight, unbelievably it started up again. I got up to see if they would turn it down but the manager was more interested in keeping his party punters happy than hotel guests. They were also full and couldn't put us somewhere else. For the second night in a row we watched BBC tv 'cause there was no point trying to sleep. At least a staff member was helpful in removing a really large COCKROACH from our bathroom.
Breakfast was poor, you'd get much better value from a cheap 'cafe' in the medina. The coffee was tepid, the crepes were good if you could get them, but that was pretty much all they had on offer. In general buffet food in hotels is best avoided!
We left feeling more stressed than rested thats for sure.
When we returned home I laid a complaint through the booking service, I wanted my money back. The hotel manager (Nabil) eventually replied claiming no complaint was ever made, by anyone and no action would follow. Unbelievable!! Anyone who has stayed there, at the least on the first and second floors would have heard the music, there must be many guests who have suffered the same hell. AVOID THIS HOTEL.

Stayed April 2007
Helpful?
Thank badrobotron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LONDON
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 April 2007

It is definitely no 4-star. I would mark it as 1 or 2 in European standard.
Most staff are very friendly. Some speak limited but manageable English.
The senior receptionist (Nabeel) can be very rude with any customer (I watched and he was behaving similarly with everyone) by suddenly ignoring you in the middle of a conversation to speak with another receptionist (unrelated to your conversation) another customer or answer the phone (which rings every 30 seconds) while you are still standing patiently. And, if another customer comes towards the reception then you should also expect to be suddenly suitably ignored in the middle of your sentence while Nabeel is attending to the second customer then without any warning ignores that customer and comes back to you.
Staff generally are very friendly but it is very obvious that they were plucked off the streets without any formal training.
It has a simple though nice entrance.
There has always been a stinking sewage smell near the lifts (at all hotel levels) although there were no toilets in the vicinity. Sometimes the stink is less evident but only when you smell the unmistakable spray of deodoriser
The towels are a bit tatty and smell of a faint putrid odour. I work in a hospital where towels smell exactly the same and I know that this does not mean that they are not clean.
The blankets did not seem to have been cleaned for sometime (something like a dry human secretion on one of them) but the white sheets are very clean and spotless.
There is a small fridge in the room.
Telly has BBC-World channel.
Breakfast is from 7 to 10 am and is very basic: Pastries and croissants, baguettes, Msamman (which is a very delicious Moroccan pastry but unfortunately here was always stale and not as nice as the fresh ones you eat in shops outside), nice olives, wonderful freshly squeezed orange juice, jams, butter and hot drinks.
If you are a late riser then do not expect that the tea or coffee is still hot. When we requested the cold tea thermos to be replaced with a hot one we got a new thermos full with tea which was as cold. They managed to provide us with a proper hot one at the end.
Every night and in the early hours of the morning, a couple of male staff regularly have a loud chat outside at the hotel entrance which can keep you in the rooms above awake because of badly insulated windows. The Moroccan men have a tradition of speaking very loudly and I found these chats much louder and more annoying than the busy street night traffic noise. Once it rains, the couple move indoors and then you can have some sleep.
On one occasion, the bath water was not hot but that was immediately corrected after reporting to reception.
It is in a good location, on Rue Liban, off the beautiful mile long King Hassan II Street which has a gorgeous wide central reservation and many shops.
Internet café is only 2 minutes walk without crossing any roads: Take left out of hotel, then another left walking along King Hassan II street, then first left.
The trip to old Fes is 15 min by a red (Petit) Taxi costing only £1 (15 dirham). A white (Grand) taxi can take you on excursions lasting all day and costs 500-1000 Dirham (£30.5 - £61). much better and perhaps cheaper than renting a car.
The much better and only slightly more expensive 5-star hotel of Royal Mirage Fes is only 2 blocks away. You can have an awesome buffet dinner there for 200 Dirham (£12.20).
In the nearby Royal Mirage Hotel, here is always a nightly belly dancing in its "Moroccan Restaurant". You can have just a tea (30 Dirham, or £1.80) and enjoy the whole night. But they do the best Bastilla in Fes at only £7.30 and an excellent bottle of wine there is only £9.75. Service is first class.
The Royal Mirage is only £14 per night more expensive for a double room, but you will be pampered in a really nice 5 star hotel that has swimming pool and very professional and well trained staff. That is where I am going back next time.

  • Liked — Location
  • Disliked — Hygiene, obvious lack of staff training, noise at night, no airconditioning
  • Stayed April 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank S9KSY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, Holland
Level Contributor
142 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
Reviewed 14 April 2007

On our tour we stayed two nights in this hotel.. It is situated on a side street but close to a mainavenue and shopping area.
The rooms are clean, but the airconditioning was not working. During the first night the noise from the disco kept us awake, the second night was a Friday, so luckily no disco
The dinners and breakfasts were good with a lot of choises..

  • Stayed March 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bhutantraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wassim Hotel

Property: Wassim Hotel
Address: 11 Boulevard Hassan II | Rue du Liban, Fes, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Shuttle Bus service
Hotel Style:
#47 Luxury Hotel in Fes
Price Range (Based on Average Rates): £
Hotel Class:4 star — Wassim Hotel 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Wassim Hotel Fes

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