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“Poor food and safety concerns”
Review of Zalagh Parc Palace

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Zalagh Parc Palace
Ranked #87 of 99 Hotels in Fes
Isle of Man
Level Contributor
260 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Poor food and safety concerns”
Reviewed 8 June 2011

Stayed 3 nights as part of Riviera Tours trip. Bedrroms were fine- good size and bathroom fine. Side view to pool area and gardens which was night. Food was very poor for breakfast and evening meal. Given the hotel was pretty quiet there should be no excuse for barely warm main dishes or over cooked dishes. On one afternoon we were by the pool, a young boy drowned in the pool. We had noted the life guard seemed to spend most of his time in the changing area (well away from the pool) so he was not patrolling when this accident occured and observers expressed concerned about his first aid training. A tragic event- yet the pool remained open and swimmers returned less than 5 minutes after the incident which seems so wrong.

  • Stayed June 2011, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank philosIsleofMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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349 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
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South Africa
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 March 2011

I stayed at this hotel in February this year for two nights and i amsolutely loved evertyhing about it.

The staff were incredibly warm and hospitable and the service excellent.

I was impressed by the service offered and my room which was spacious ,clean and beautiful. i felt very at home there.

i even had my hair by two wonderful ladies by the name of Wafa and Hind who made me feel as if though i just stepped out of a salon.

Theres internet access as well as a bowling alley.

I really enjoyed my stay there and will definately stay when back in Fez.

  • Stayed February 2011, travelled as a couple
    • Value
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Helpful?
1 Thank Nahdiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 26 February 2011

We stayed there for a few nights and were not expecting much, so we enjoyed it. The rooms were big, but generally, all the other comments we saw on trip advisor before we went were true. There are 3 or so other hotels all with the same name, but they all generally seem to be this hotel. If you cross the road outside and head down to the shops there is a big supermarket called Marjane and lots of little petite taxis there (little red cars) use one of these to get into town. From there to Bab Boujeloud (main medina gate) its about 10 mins or so, and costs about 14 dirham. When you get out of the taxi at Bab Boujeoud there are tour guides there with id cards - thats where we got our guide from (such a hassle to try to organise one from the hotel and VERY expensive. He took so long to turn up that we left without him). Also would recommend just taking a taxi drive all around the outside of Fes, for 3-4 hours it only cost us about 300 dirham - including generous tip and well worth seeing. The pool is freezing and the pool bar is more expensive than shopping in London (as are the tannery prices! Don't be conned!) but just be realistic about the fact that you are in Africa, stay open minded, and you will enjoy. The hotel is tidy enough, we enjoyed our stay - but don't expect 5 star. Do not disturb sign doesn't really work with cleaners, so lock your door if you dont want anyone in there. The food in the restaurants at the hotel is edible, but nothing special so would recommend to eat out as much as possible (this is cheaper to do too). It was fine for us going out to catch a cab at night - felt safe. Could recommend rooftop restuarant with bellydancer at Le Merindes Hotel up on the hill overlooking the medina. Grande Taxi to and from airport from hotel or town should cost you about 150 dirham.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Grish068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 February 2011

Spacious hotel foyer and free wifi in lounge area. Unfortunately still allow smoking in hotel. Once you get to rooms corridors very dark and always unpleasant odour in this area. Our room had separate toilet but was exceptionally, luckily my husband and I are both slim people. We thought we might have a massage however changed our minds when we saw area downstairs (dungeon like) which was very drab, dreary and most uninviting. Breakfast so/so not much choice for Australians who like their cereal and toast. Very handy shopping centre nearby with large supermarket and other shops including cafe where you can get a cup of decent coffee.

  • Stayed January 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gayfitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 January 2011

We stayed here because the staff at our originally-booked hotel were on strike.

Initially impressed by the communal areas in the entrance area, we were disappointed to find very dark corridors and stairwells. This was to the point of being dangerous.

Our room key would not work on the night we arrived so we were given another room. This worked at first but then locked us out again. Reception were slow to assist with a new key.

The bedding was filthy and I woke the first morning with flea bites on my leg. There were no toiletries provided in the room.

Due to an unbelievably loud disco (midweek!?) we were woken at midnight and eventually insisted to be moved room at 2am. As a female I felt very unsafe walking around unlit corridors and communal areas to make this request to the men at Reception. The whole atmosphere was frightening.

The food was abysmal, the worst we experienced in Morocco by far, and staff were bordering on rude the entire time.

A big waste of money. Don't stay there, especially if female, elderly, disabled, or intend to eat during your stay.

  • Stayed December 2010
    • Value
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Helpful?
1 Thank uktraveller009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fes hotels

Poughkeepsie, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 January 2011

We were on short budget and decided to book this hotel. The rooms and hotel were fine for the price we paid. But we were annoyed with the staff. Upon arrival they told us that the company we have booked our trip to the Sahara Desert is illegal and we musth travel with their recommended company. That was absolutely lie. They at first really scare us as it was upon our arrival to Morocco. In spite of it, we have decided to travel with the company we book the trip with and all was fantastic. I just feel sad with the stuff to be providing untrue information.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank tickinicki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, MA
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 28 November 2010

The hotel room was more of a suite; separate area with a couch for six and was decorated in a Moroccan style. The walls were paper thin and heard sneezing and coughing from the next room for the two night stay. The pool and grounds are very attractive and if you like to hang out there, this is a good hotel since it is a 10 minute taxi ride to the medina.

  • Stayed November 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melanie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Zalagh Parc Palace

Property: Zalagh Parc Palace
Address: Lotissement Oued Fez | Route de Meknes, Fes 30000, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Spa Hotel in Fes
#43 Luxury Hotel in Fes
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Zalagh Parc Palace 4.5*
Number of rooms: 515
Reservation Options:
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Also Known As:
Zalagh Parc Palace Fes

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