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“Beautiful to look at but sleep may be out of the question if you forget your ear plugs!”
Review of Zalagh Parc Palace

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Zalagh Parc Palace
Ranked #82 of 99 Hotels in Fes
Chicago
Level Contributor
526 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
“Beautiful to look at but sleep may be out of the question if you forget your ear plugs!”
Reviewed 23 November 2011

Of all the hotels we stayed at in Morocco, this one was one of the lowest rated by Trip Advisor critics yet we found it to actually be quite pleasant and beautiful during the day. The decor in the lobby, though quite under-lit, is traditional with a tea service area and lots of sofas for those who want to troll the internet. Smoking is allowed everywhere in Morocco so be prepared. Somehow, Moroccans have figured out ventilation and there is always a spot where the smoke isn't as bad. The rooms are huge and airy and those on the pool/courtyard side have an extra area with two lounging sofas and a coffee table and a balcony with a view of the courtyard and fountain. The mattresses are comfortable but the pillows are incredibly lumpy from being washed without the proper technique. The main part of the bathroom with the shower and sink is roomy but the toilet room is so tiny that in order to close the door, you have to siddle alongside the toilet bowl to swing the door shut and I'm a fairly small person. My roommate would've liked the room to be a bit cooler but we were unable to get anything out of the air conditioning system. Since we were there in November it wasn't an issue but I'd hate to be there in the middle of August. Most Moroccan hotels have sensor lighting in the hallways which doesn't always work. As you walk down the hall, the lights come on as they sense your approach. This works most of the time but occasionally, the light doesn't come on - I think there is a small delay if someone else has used the light recently - resulting in a very dark trek. On several occasions I opened the door to my room and stepped into a pitch black hallway. However, we discovered several light switches on the wall with a wee orange glow - find one of those and you can manually turn the light on. The food is so-so which was disappointingly more the rule than the exception in Morocco - especially at the hotels. I ate a lot of yogurt and bread for breakfast. Aside from the occasional Clementine or orange, fruit was very hard to come by. Scrambled eggs were runny and flavorless and the hard-cooked eggs were often cooked right between runny and hard which to me is quite unpalatable. One really fun thing about this hotel - they have a bowling alley which we utilized for a quick game one afternoon. Don't count on your skill to beat your less talented friends because the lane will quickly even out the odds being somewhat warped giving your ball a mind of its own as it heads toward the pins. But it's still rather fun to go bowling in your hotel and they even have black-light bowling. Fun! As I said in the title, it's beautiful to look at but sleep may be out of the question. If you are anywhere on the side of the hotel near the disco it will be noisy with pounding music and laughter all night long. If you are on the courtyard side, the gurgling water in the plumbing system will wake you up every time someone flushes or uses the sink due to paper thin walls. And to top it off, a dog which must've been the size of a Yeti, barked the entire night both nights we were there - its barks echoing and reverberating through the courtyard. A call to the desk elicited a shrug. We were certain the dog belonged to the hotel and was chained on the other side of the pool. Bring your ear plugs!!!

Room Tip: Ask for a room far away from the disco which goes all night.
See more room tips
  • Stayed November 2011, travelled with friends
    • Value
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    • Sleep Quality
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Helpful?
2 Thank Jewelsworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
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Netanya, Israel
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 November 2011

the maintenenc is very law & slow servic. poor food.
kept no real swiming pool gard and time table.
nice room and loby.

  • Stayed October 2011, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank raful19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Johns
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 October 2011

This was our first introduction to morocco and we were impressed when we first entered the resort. The spacious lobby was decorated in Moroccan style and there were lots of public areas, all impressively decorated. We stayed here two nights and enjoyed it immensly. Our room was large and clean with a beautiful Moroccan couch and pillows everywhere. There was a balcony directly overlooking the pool. What a great view! We also loved the pool area and spent a wonderful afternoon relaxing there with some Casablanca beer from the pool bar. We couldn't seem to find a pool attendant though and had to make do without towels. They could also use a few more loungers. The beer is very pricey as is the wine here but this applies to all of Morocco since you can only buy it at the resorts. Be aware that they do not provide everything they claim. We had no bathrobes and received no complimentary bottled water. We had to buy all our water including with dinner. The A/C needs to be set cooler. Our room was too warm all the time. Overall though service was good and we really enjoyed this hotel.

Room Tip: Ask for a room overlooking the pool.
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  • Stayed September 2011, travelled as a couple
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Helpful?
2 Thank Newfcouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Man
Level Contributor
259 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 8 June 2011

Stayed 3 nights as part of Riviera Tours trip. Bedrroms were fine- good size and bathroom fine. Side view to pool area and gardens which was night. Food was very poor for breakfast and evening meal. Given the hotel was pretty quiet there should be no excuse for barely warm main dishes or over cooked dishes. On one afternoon we were by the pool, a young boy drowned in the pool. We had noted the life guard seemed to spend most of his time in the changing area (well away from the pool) so he was not patrolling when this accident occured and observers expressed concerned about his first aid training. A tragic event- yet the pool remained open and swimmers returned less than 5 minutes after the incident which seems so wrong.

  • Stayed June 2011, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank philosIsleofMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Africa
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 March 2011

I stayed at this hotel in February this year for two nights and i amsolutely loved evertyhing about it.

The staff were incredibly warm and hospitable and the service excellent.

I was impressed by the service offered and my room which was spacious ,clean and beautiful. i felt very at home there.

i even had my hair by two wonderful ladies by the name of Wafa and Hind who made me feel as if though i just stepped out of a salon.

Theres internet access as well as a bowling alley.

I really enjoyed my stay there and will definately stay when back in Fez.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nahdiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 26 February 2011

We stayed there for a few nights and were not expecting much, so we enjoyed it. The rooms were big, but generally, all the other comments we saw on trip advisor before we went were true. There are 3 or so other hotels all with the same name, but they all generally seem to be this hotel. If you cross the road outside and head down to the shops there is a big supermarket called Marjane and lots of little petite taxis there (little red cars) use one of these to get into town. From there to Bab Boujeloud (main medina gate) its about 10 mins or so, and costs about 14 dirham. When you get out of the taxi at Bab Boujeoud there are tour guides there with id cards - thats where we got our guide from (such a hassle to try to organise one from the hotel and VERY expensive. He took so long to turn up that we left without him). Also would recommend just taking a taxi drive all around the outside of Fes, for 3-4 hours it only cost us about 300 dirham - including generous tip and well worth seeing. The pool is freezing and the pool bar is more expensive than shopping in London (as are the tannery prices! Don't be conned!) but just be realistic about the fact that you are in Africa, stay open minded, and you will enjoy. The hotel is tidy enough, we enjoyed our stay - but don't expect 5 star. Do not disturb sign doesn't really work with cleaners, so lock your door if you dont want anyone in there. The food in the restaurants at the hotel is edible, but nothing special so would recommend to eat out as much as possible (this is cheaper to do too). It was fine for us going out to catch a cab at night - felt safe. Could recommend rooftop restuarant with bellydancer at Le Merindes Hotel up on the hill overlooking the medina. Grande Taxi to and from airport from hotel or town should cost you about 150 dirham.

  • Stayed October 2010, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Grish068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 February 2011

Spacious hotel foyer and free wifi in lounge area. Unfortunately still allow smoking in hotel. Once you get to rooms corridors very dark and always unpleasant odour in this area. Our room had separate toilet but was exceptionally, luckily my husband and I are both slim people. We thought we might have a massage however changed our minds when we saw area downstairs (dungeon like) which was very drab, dreary and most uninviting. Breakfast so/so not much choice for Australians who like their cereal and toast. Very handy shopping centre nearby with large supermarket and other shops including cafe where you can get a cup of decent coffee.

  • Stayed January 2011
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Gayfitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Zalagh Parc Palace

Property: Zalagh Parc Palace
Address: Lotissement Oued Fez | Route de Meknes, Fes 30000, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#28 Spa Hotel in Fes
#43 Luxury Hotel in Fes
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Zalagh Parc Palace 4.5*
Number of rooms: 515
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Also Known As:
Zalagh Parc Palace Fes

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