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“Not too bad”
Review of Zalagh Parc Palace

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Zalagh Parc Palace
Ranked #89 of 99 Hotels in Fes
Sydney
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Not too bad”
Reviewed 4 February 2011

Spacious hotel foyer and free wifi in lounge area. Unfortunately still allow smoking in hotel. Once you get to rooms corridors very dark and always unpleasant odour in this area. Our room had separate toilet but was exceptionally, luckily my husband and I are both slim people. We thought we might have a massage however changed our minds when we saw area downstairs (dungeon like) which was very drab, dreary and most uninviting. Breakfast so/so not much choice for Australians who like their cereal and toast. Very handy shopping centre nearby with large supermarket and other shops including cafe where you can get a cup of decent coffee.

  • Stayed January 2011
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Helpful?
Thank Gayfitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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357 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (26)
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English first
London, United Kingdom
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 January 2011

We stayed here because the staff at our originally-booked hotel were on strike.

Initially impressed by the communal areas in the entrance area, we were disappointed to find very dark corridors and stairwells. This was to the point of being dangerous.

Our room key would not work on the night we arrived so we were given another room. This worked at first but then locked us out again. Reception were slow to assist with a new key.

The bedding was filthy and I woke the first morning with flea bites on my leg. There were no toiletries provided in the room.

Due to an unbelievably loud disco (midweek!?) we were woken at midnight and eventually insisted to be moved room at 2am. As a female I felt very unsafe walking around unlit corridors and communal areas to make this request to the men at Reception. The whole atmosphere was frightening.

The food was abysmal, the worst we experienced in Morocco by far, and staff were bordering on rude the entire time.

A big waste of money. Don't stay there, especially if female, elderly, disabled, or intend to eat during your stay.

  • Stayed December 2010
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Helpful?
1 Thank uktraveller009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Fes hotels

Poughkeepsie, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 January 2011

We were on short budget and decided to book this hotel. The rooms and hotel were fine for the price we paid. But we were annoyed with the staff. Upon arrival they told us that the company we have booked our trip to the Sahara Desert is illegal and we musth travel with their recommended company. That was absolutely lie. They at first really scare us as it was upon our arrival to Morocco. In spite of it, we have decided to travel with the company we book the trip with and all was fantastic. I just feel sad with the stuff to be providing untrue information.

  • Stayed December 2010, travelled as a couple
    • Value
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Helpful?
Thank tickinicki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, MA
Level 5 Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 28 November 2010

The hotel room was more of a suite; separate area with a couch for six and was decorated in a Moroccan style. The walls were paper thin and heard sneezing and coughing from the next room for the two night stay. The pool and grounds are very attractive and if you like to hang out there, this is a good hotel since it is a 10 minute taxi ride to the medina.

  • Stayed November 2010
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Helpful?
Thank Melanie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Yorkshire
Level 6 Contributor
214 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 17 October 2010

Day 3 /4 Fes the hotel was very nice and comfortable, reasonable priced drinks plus very roomy hotel. food was ok too.
lovley grounds and swimming pool.
The tour of Fez with Webtourmaroc not very happy with.
This was a drive up too a viewpoint, a trip to a clay factory too sell us substandard ceramics after running the gauntlet of street vendors wedged between the bus and the entrance too the factory some 10 yards.
then with a guide at the front a guide and the rear we were walked slowly round the medina in ever slower circles passing he same stalls 4 times. before all was revealed they were waiting for there slot for the tannery with its shop!!! and then the carpet factory
Thats why they were on the phone all the time? We got more information on the medina and the produce from one of the stall holders who must find both a source of frustration and amusement.
after this scam.. we were then taken too a restaurant for a substandard overpriced meal. again where we attempted to be short changed. until we challenged them yet again.
after luch marched back on the bus for a half mile drive to the top of the medina!!! for a little bit of siteseeing.
on this after noon I think our guide sussed we were not amused so he pulled the rug
and we all returned to the hotel.
he then told some of the ladies that it was too dangerous too go across the road to the large Wal mart type supermarket. We may have bought something out ofhis control.
get the picture with this company..or is it just this Guide!

  • Stayed October 2010
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Helpful?
Thank JillandMal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 4 Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
Reviewed 27 September 2010

...or maybe it couldn't. My adult daughter, my wife and I stayed at the Zalagh Parc Palace Hotel for the a full week in mid-September. We'd combined very cheap Ryanair flights with a Travel Republic offer for two rooms half-board and were delighted in the main.

The hotel seems to have found a niche in dealing daily with a dozen or so coach-loads of tourists, some staying one night and some two, and this had both good and not-so-good consequences.

It's located in a quieter residential area about a 10 minute taxi ride from both the Medina and the New Town. The public areas are beautiful - very well furnished and perfectly clean. Our rooms had three-piece suites at the far end and also had floor cushions, vases with dried flowers, candles etc. Quite lovely. We were at the front of the hotel, the double glazed doors to the balcony kept out most of the noise from the road outside. They overlooked the city and were more than happy with them. We rarely heard or saw tour group guests in our corridor and sometimes wondered if they were together in rooms overlooking the pool for example. During our stay the Wydad de Fès Moroccan first division football team stayed for a night confirming our impression that this is not a bad place to stay.

There's free and open WiFi in the public areas (Skype worked perfectly) and this could be picked up on our balcony too.

The coach-loads of tourists accounted for over 95% of the guests. When we arrived for breakfast at 08:30 they'd been and gone and demolished a lot of food and the staff were busy at this point tidying up after them. The breakfast buffet was not the best, but after letting them know our thoughts we were offered fresh omelettes or fried eggs. Cheese omelettes arrived daily without asking from then on... If you're breakfasting after the rush, I'd ask one of the senior staff members who float about and I'm sure they'll do the same for you. There was a lady making pancakes daily in one or other of the two restaurants. The pastries were delicious too.

Most days after breakfast we headed across the road to the Marjane hypermarket (about 400 metres away) to stock up with water, drinks, something for a lunchtime picnic etc. Then off to the pool. As the entire hotel had now departed in their coaches we had this large and lovely pool to ourselves - a reminder, we were there mid-September - until a few others appeared during the afternoon. Fantastic.

We'd booked half-board as we were charged only marginally more than bed-and-breakfast and we planned to use it only a few times. Booking on an ad-hoc basis once there looked very expensive. Again the hotel is tasked with feeding hundreds who all appear from 19:30 onwards. I'd go down at 19:30 if you can - the food's likely to be hotter and the spread looks better before the masses descend. I'd hazard a guess that there's just two basic menus for alternating days with minor variations. You'll need to eat out sometimes if you're on an extended stay - we tried the Restaurant Marrakech which has inexpensive Moroccan set menus and is highly recommended in reviews. It's across the road from Hotel Mounia. Nearby to the Marrakech is Restaurant Zagora which also provided us with a very fine meal. The hotel's Pizzaria? Well, what a missed opportunity. With the decor of a work's canteen this served average pizzas and pasta. (The cafe in the Marjane complex has better pizzas). As nearly all the guests are on half-board there were no other options in the hotel itself.

There's a very nice local wine, Volubilia, and we drank quite a few bottles in the Piano Bar. Not the cheapest but very good value - the hotel kept red, white and rose variations in stock.

To get around you can use the Petit Taxis (really cheap local fares 15 to 25 Dirhams) which can be picked up outside the Marjane, for instance, or the hotel can arrange a cab for you. These will obviously cost more. I'd splash out and arrange for the hotel to pick you up from the airport when you arrive - we were last through immigration and the only options left were non-official cabs. Everyone speaks French by the way, don't worry about learning any Moroccan Arabic!

So would we stay again? Well, yes, without a doubt now that we know the form. We preferred to just dip into the culture of Fes as and when. If you want to be immersed in it then stay in a Riad or Dar in the Medina or maybe the cheap and cheerful Hotel Batha just outside.

  • Stayed September 2010, travelled with family
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Helpful?
3 Thank TheBestShows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 4 Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 June 2010

Hotel is old and you get the feeling of the 70’s era, need some serious refurbishment , the breakfast and dinner was good and lots of options, rooms are clean, service is average nothing special, hotel is far away from old city, the only reason I stayed here because it was part of trip package I purchased with GMtours, there is supermarket opposite the hotel 10 minutes walk if you want to buy bottled water

  • Stayed May 2010, travelled solo
    • Value
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Helpful?
Thank rayoflightcanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Zalagh Parc Palace

Property: Zalagh Parc Palace
Address: Lotissement Oued Fez | Route de Meknes, Fes 30000, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#31 Spa Hotel in Fes
#44 Luxury Hotel in Fes
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Zalagh Parc Palace 4.5*
Number of rooms: 515
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Also Known As:
Zalagh Parc Palace Fes

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