This hotel is absolutely wonderful. As you weave through the confusing and sometimes dingy streets of the medina, spotting the Relais and Chateau awning leading to this hotel is like finding an oasis in the desert. The hotel is serene, impeccably maintained, and manages to be stylish while remaining true to its history. This was especially noticeable in the pool area, where the old and new are blended together perfectly. I wanted to live in this hotel and never leave. While there, be sure to visit the rooftop terrace for a stunning view of the city.
The only complaint I can manage is that the wifi signal is not strong and the walls are thick, so you have to be in the lobby area to use wifi. Oh, and the bar closes at 10:30, which is a shame, because we could have stayed until the wee hours and there did seem to be a number of guests milling about with nothing to do after hours since the town is pretty dry. But those are nitpicky problems that are far overshadowed by the fantastic, courtly service we obtained. This hotel's personnel strike the perfect balance between being involved and personal, and giving you privacy and independence. We were greeted in the lobby with mint tea, our bags were whisked away to our rooms, and the manager sat with us to explain the features of the hotel, to give us an overview of the area, and to get the information needed for check-in. The staff worked with us when we needed to receive a late-night delivery (nothing illicit, I'm afraid), and when we needed to check out at an obscenely early hour.
We had the deluxe twin room with two twin beds, and the adjoining room with one double bed. They were spacious and had a/c, a flat screen tv and a separate seating area. The rooms overlooked the pool area, and the bathrooms overlooked the adjacent gardens. The décor was tasteful and the rooms were perfectly clean. The bathrooms were charming but completely functional, and the amenities and linens were high-end. We did not have a true shower, just a large tub with a spray nozzle, but one has to make accommodations when traveling to a foreign land and when staying somewhere this old, so it really was not an issue.
My only regret is that we only had two nights here.
- Official Description (provided by the hotel):
- Riad Fes - Relais & Châteaux is renowned for its luxury, impeccable service and fine restaurant. Restored to its original glory, Riad Fès - Relais & Châteaux is located in the heart of the ancient city of Fez. It has succeeded in combining refinement with inspiration and invites you to relax and enjoy your stay in a serene atmosphere with decor reminiscent of Arabian Nights. Riad Fes provides guests with the opportunity to travel back in time and enjoy the splendour and authenticity of the lifestyle of Fassi nobility. The prestigious history and refined civilization of this Imperial city are reflected in the Spanish Moorish architecture and attention to detail seen in the decor. With spectacular views of the Medina and the Atlas Mountains, Riad Fès - Relais & Châteaux is ideal for those travelling for business or pleasure.In the heart of a medieval city known for its diverse savory eateries, Riad Fès - Relais & Châteaux offers a fine dining restaurant that should not be missed when visiting Fez: l’Ambre. A haven of purity and tranquillity created by the designer Christophe Pillet, our Spa Riad Fès by Cinq Mondes invites you to enjoy a unique experience in luxurious and comfortable surroundings. With a selection of the best treatments, massages and traditional formulas marked by Quality, Authenticity and Ceremony designed and developed by Cinq Mondes, our Spa will take you on genuine Sensoriel Journeys.Riad Fes - Relais & Chateaux offers tailored golf holidays to golf enthusiasts. ... more less
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- Also Known As:
- Riad Fes Hotel Fes
- Riad Hotel Fes
- Fes Riad Hotel