When we arrived, we had the choice between the "Philosopher's" Suite - which we renamed the Highway Suite - and another suite that opened into the breakfast room. The Highway Suite has windows looking across a lot full of construction rubble to a highway. All night we listened to trucks engine braking and downshifting down the long grade on the highway. We tried to cover it up with the air conditioner, but the fan motor made a loud grinding noise which was almost as bad as the truck traffic. Did I mention that the only towel bar fell off of the cabinet when I first put a towel on it. Plus, the shower was capable of pointing only at the wall or into the room.
We were expecting that a riad would be a different type of accommodation - narrow, dimly lit rooms - reflecting the feel of old Morocco. However, there is nothing "old Morocco" about highway traffic and malfunctioning air conditioning, towels bars, showers. That's just poor location and poor maintenance.
To top it off, first thing in the morning when I looked out the windows, two men were urinating just outside our windows. That was not the view I was hoping for, nor was it what I needed after a night of listening to truck traffic.
The location of this riad also relects little of "old Morocco". A large public parking lot is about 100 meters down a trash strewn alley way from the riad. The trash stank. In all our walking through medinas this was one of the least appealing alleyways. Overlooking an informal men's restroom also does not bring to mind "old Morocco".
After vigorous complaints about the highway suite, we were allowed to move to a different suite. That suite had windows overlooking the "restaurant" in the riad. Breakfast was served there - with the resulting noise - on the next chilly morning. Good thing we did not want to sleep in that morning. During the evening we were treated to hours of house music - apparently played for the enjoyment of the staff because the "restaurant" and bar in the riad were both empty. We nicknamed this one the "Disco Suite".
Several of the chairs in the "restaurant" looked at though they had been used as scratching posts by the house cats.
Management could have cared less about us. We were booked into this riad by a travel agent who supposedly was a good customer of Riad Maison Bleu. If that's how they treat good customers, I'd hate to see how they treat bad customers.
Speaking of bad lay out - one of the guest rooms has a wall of windows and French doors that span the space between the front door and the reception desk. Imagine being forced to overhear every single interaction with the staff and every single arrival and departure.
Stay away from this place.
- Official Description (provided by the hotel):
- The hotel consists of three interconnecting houses, which creates an intimate and romantic atmosphere. When exploring the routes connecting the houses guests feel as though they are negotiating the laneways of the ancient Medina of Fez. The 18 suites, comfortable restaurant, private spa and hammam, well-equipped gym and intimate bar exude an air of discreet luxury. Throughout, timeless Moroccan style is merged with more modern touches, resulting in elegant interiors and luxurious comfort.Discover the new launched Maison Cordon Bleue our cooking school. ... more less
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- Also Known As:
- Riad Maison Bleue Hotel Fes
- Riad Maison Bleue Fes