I stayed here for 2 nights in June 2012. The hotel was clean and comfortable, however the customer service was horrendous! I had asked for a new towel, which reception said they would bring up to my room shortly. Someone showed up at my room the following day asking if I needed a new towel. The lady working at reception was also very rude and unwelcoming. My friend and I were asking about wifi, but she seemed reluctant to provide the password.
We were also sold on getting manicures, however, when we showed up for our appointments, the receptionist at the spa told us to wait for a few minutes, which turned into 15 minutes before I decided to follow up. They then ignored us, so we just walked out and no one seemed to care!
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- Also Known As:
- Fes Hotel Fes