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“Terrible service- don't go there!”
Review of Riad Arabesque

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Riad Arabesque
Ranked #43 of 101 Hotels in Fes
Certificate of Excellence
Reviewed 8 April 2008

I stayed in the riad just five days ago and I found it terrible.
I stayed in other places in morocco for €20/30 and I had my own bathroom and breakfast in the morning. I decided to splash out on my last night in Morocco and stay in a really fancy place. Big mistake.

For €150 I was told that I was getting a half day tour of the city, transfer to and from the airport and breakfast. The place was advertised as having a pool and a hamman. All lies.
The pool and hamman are not even build yet. The tour- which lasted one hour went from one shop to another even though I had told the guide at the beginning that I was not interested in buying anything. Plus I had to keep reminding them about my taxi to the airport which came so late I almost missed my flight.

However this wasn't the worst of it. I was travelling as a single woman and the hotel seemed horrified by this and looked at me like I was a parasite when I arrived. Let me explain that I look Moroccan and I was covered from neck to ankle, wearing a hair scarf so it wasn't like I was scanty clad. Hence the atmosphere was very hostile especially when you consider the fact you are paying to be treated like a piece of dirt.
No where else in Morocco did I have such an experience and all I can say is if you a girl on your own don't go!

  • Stayed: April 2008, travelled solo
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7  Thank shonaanima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 February 2008

My friends and I stayed 2 nights at Riad Arabesque. The riad is a hidden gem on a dead-end alley in the medina. Although we arrived after midnight, we were cheerfully greeted by the staff with mint tea and cookies. The enclosed courtyard is an eclectic mixture of beautiful antiques sitting under large stained-glass windows. There are 3 large parlor rooms as well as an patio available for relaxing or for meals. There is also a large roof-top terrace with a panoramic view of the medina.

The breakfasts were delicious and plentiful. The staff made obvious efforts to add variety to the breakfasts not seen in other hotels/riads during our time in Morocco. We also took advantage of the set menu dinner offered by the riad. The variety of Moroccan salads and tangines was excellent.

The suites are large, clean and comfortable. The style in my room seemed dated: like sleeping at grandma's house. But, I didn't come to Morocco to hang-out in the room, so the decor wasn't that important to me.

The staff was very friendly and helpful. The morning/afternoon manager speaks some English, while the evening manager is fluent.

Overall, a great place to stay with a very friendly staff. I would definitely consider staying here if I ever return to Fes.

TIP #1: We pre-arranged with the riad to have car service from the airport. Considering the hidden location, I definitely recommend this move to other travelers.

Tip #2: We were pleasantly surprised to learn that our stay included a full-day tour of the medina with a guide. The guide was very knowledgeable, however he had his own agenda which focused on shopping. He became a little grumpy, but relented when we insisted on seeing some specific sights. I would recommend that other travelers clarify with the riad what is included with the tour (we had to pay to be driven around the ramparts, but was later told that should have been included).

  • Stayed: February 2008, travelled with friends
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1  Thank Tim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago
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  • Stayed: January 2018, travelled with family
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Thank mhbenomar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2018
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  • Stayed: January 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Ines B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
saad03, Responsable réception at Riad Arabesque, responded to this reviewResponded 4 weeks ago
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2017
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  • Stayed: November 2017, travelled as a couple
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    • Rooms
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1  Thank birkwink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017 via mobile
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Stayed: November 2017, travelled as a couple
Thank tixtaxtux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017
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Stayed: November 2017, travelled as a couple
Thank Samantha1823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad Arabesque

Address: 20 Derb El Miter | Zenjfour, Medina, Fes, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#17 Spa Hotel in Fes
#26 Luxury Hotel in Fes
#36 Romantic Hotel in Fes
Price Range: £78 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Riad Arabesque 5*
Number of rooms: 16
Official Description (provided by the hotel):
The RIAD ARABESQUE was built at the beginning of the last century and was recently restored, preserving its original features.This charming town house has stunning views of medina the old city of Fez and the Zalagh Mountains.Arabesque comprises: * 16 different traditional style suites each one unique: o 2 royal suites one of them with a real fireplace o 9 Ambassador suites o 5 Juniors suites * A patio and garden with a fountain in the centre * A well-stocked library * ... more   less 
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Also Known As:
Riad Arabesque Fes
Riad Arabesque Hotel Fes

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