Our stay started with an upgraded room and ended with service that went well beyond what would be expected.
On the morning we were scheduled to leave, I became horribly ill. The manager Fahrid, called a doctor for me at 7:00 a.m. At 8:00 when the driver he had arranged showed up to take us to Merzouga, Fahrid explained the situation and re-booked trip for the next day. He also contacted the our next hotel and told them we'd be arriving a day late
He even went to the pharmacy to pick up my prescriptions!
Now my situation was a bit unique, and hopefully no one else will have to go through what I did, but it's nice to be in a place with such responsive and helpful staff. I would consider returning to Fes just to stay here again, it was that good of an experience.
Lastly, this Riad is beautiful. The central courtyard is striking and the rooms, while not filled with antiques are lovely. The hot water works too.
The dinners, if you choose to eat in, are prepared by the owner and are delicious (and no, it wasn't the food that made me sick!).
This was by far the best place we stayed on our two week trip and I highly recommend it.
- Official Description (provided by the hotel):
- Nestled within the walls of the Old Medina, yet accessible by car, Riad Damia is a exquisitely maintained masters residence blending the beauty of Andalouse tradition with modern amenities. ... more less
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- Also Known As:
- Riad Damia Fes
- Riad Damia Hotel Fes