I hate being the voice of negativity, but we were underwhelmed by our stay here. The Riad is nicely decorated and clean. The rooms are cavernous which makes heating them almost impossible. The bed was not the most comfortable - I woke up with back pain which rarely if ever happens to me. The internet is pretty much unusable here. Our major disappointment was the service. They were not unpleasant, but really didn't go our of their way to make us feel welcome, despite the fact that we were the only guests there. We were also disappointed in the restaurant recommendations the manager provided. We asked for a good, authentic restaurant in the area and were taken to probably the worst meal of our entire trip in an overly-touristy restaurant nearby that was filled with equally discontented tourists. The second disappointment came when we asked for a recommendation for a tour guide who has a knowledge of the history of the city. We were told this was no problem and a guide was arranged. He was at best, apathetic and had minimal knowledge of the city's history - despite his "official tour guide" status. He took us to one or two historical sites in the medina before proceeding to drag us through a series of stores hoping to gain a commission. At the end of the tour, he tried to raise the price. When we mentioned this to to Riad manager she seemed less than concerned, which was bothersome.
In short, its a nice building, but in our opinion, the finer points of service are definitely lacking here.
- Official Description (provided by the hotel):
- Beautiful Riad next to the Batha square in Medina. This house maze leads us to the heart of the Moroccan civilization, refined and full of charm, like the 3 patios, one with a small pool .You discover 5 bedrooms, 2 with sitting area and fireplace .They are all bright, furnished and tastefully decorated. This is an intimate Riad and also outward with its panoramic terrace The cooker takes you into the discovery and explosion of flavors. This is a very different place from the other, looking to the future, respect for the old, and the freshness of his choice for modern decoration, is not it today is, the vision of Morocco ... more less
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- Also Known As:
- Fes Riad La Cle De