My daughter and I went to Riad Vert for a week long trip, the first holiday we have taken as mother and daughter. Many elements of Riad Vert are wonderful: we loved the interiors in the courtyard and roof terrace, the breakfast was lovely, the homecooked food was sensational (best food we ate our entire trip.) However, we were disappointed by our standard room. It was very dark, the bathroom smelt musty, and it was very noisy as it was next to the kitchen. We recommend fellow travellers to book any of the other rooms that are not on the ground floor. My daughter had to wear earplugs during her sleep, as the noise from both the kitchen and the office went way into the night.
Subsequently, we asked to upgrade and there the complications began. Saana, who was the manageress, seemed unable to give us accurate prices of each of the rooms, and the more we tried to understand it the more confused we got. There were no price lists of the rooms available to look at, and the price kept changing with every conversation we had. At the end of it, we realised that we had been overcharged for changing rooms, which would not have happened if we knew exactly how much each room cost.
A lot of the other reviews talk about meeting Isabel and good advice she had given, but unfortunately we did not meet her during our stay, and weren't told that she wouldn't be around. As it was our first time in Marrakech together, we were hoping to get some local recommendations on places to eat, things to see etc. We didn't want to spend a lot of money on this trip, and were looking for the smaller, more traditional eating places as well as hidden gems. The places to eat and tourist destinations that were suggested were either very expensive, or not what we were looking for. The places we did find, mostly by accident, were incredible and made our trip memorable. None of these places were recommended (some not even known about) by the Riad. It would have been useful to have a guidebook at the Riad to be able to look through, or some top tip leaflets for Marrakech (which have been provided in other places we have stayed in.) Even being told where to get stamps, internet cafes, the correct exchange rate (which we were told incorrectly) would be important, and useful things to provide to travellers.
Many days, nobody who could speak English was available until 11 in the morning. For us, as we are happy to explore on our own, this was okay, but the people staying next to us had put money in the safe and were unable to get it out as nobody was around.
As for a few other good points, the taxi bookings were always efficient, and as we already mentioned all of the food in the Riad was brilliant. The roof terrace is a particularly lovely spot to relax, and adds something special to Riad Vert. We also enjoyed that it was out of the tourist area, and it was very easy to get to by taxi or walking. It gave us a traditional and real feel of what Marrakech is like.
We would happily revisit Riad Vert, as we did enjoy our stay, but with these above reservations.
- Official Description (provided by the hotel):
- Welcome home at Riad Vert. Neasted in the heart of the medina of Marrakesh, 10 mn away from the souks and Jemaa el Fna square, you will find a peaceful haven, where green palm trees strikingly contrast with the whitewashed walls. The riad offers an outdoor hot tub and a rooftop terrace with views of Atlas mountains nearby.. The 7 guests rooms are stylishly decorated with traditional Moroccan furnishings. Each is equipped with an en suite bathroom and some have a seating area. Home made breakfast is served every morning and guests will receive a complimentary fresh mint tea at their arrival. The hotel boasts modern amenities such as WI-Fi access (free). Gay friendly guest house. Host table is also available ... more less
- Reservation Options:
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- Also Known As:
- Riad Vert Marrakech Hotel Marrakech