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“Beautiful riad, lovely staff - a shame about the manager”
Review of Riad Hadika Maria

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Riad Hadika Maria
Ranked #525 of 1,146 Marrakech B&B and Inns
Taunton, United Kingdom
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful riad, lovely staff - a shame about the manager”
Reviewed 29 September 2010

This is a beautiful riad, which lives up to all the pictures. The cooks and housekeeping staff are lovely and only to happy to do things for you.

The breakfast isn't great. Baguette and jam/pain aux chocolat.

However, I gave the service one star because the man we booked the riad with (the manager) forgot we were coming. We had no driver, despite having arranged one and were left on the street in the Medina at 23:30 at night, as nobody was at the riad waiting for us. Thankfully, some kind neighbours took us in and their son ran out and found the housekeeper for us, otherwise we would have been sleeping in their house!

The staff didn't know we were coming. There was no wifi, despite being advertised and somebody else was in our room. On calling the manager, he said he would come to the riad the next day to explain, but didn't show up. We spent the rest of the week trying to get in touch with him. He totally let the quality of this riad down.

I could have accepted a mistake, if he'd just owned up, but he didn't, he just tried to avoid us.

It is a beautiful riad with lovely staff, but if anything goes wrong, don't rely on Patrique to sort it out.

A shame because our room was gorgeous and we would like to stay again, but his customer service undermined the wonderful job the staff are doing. Also, if you don't speak French, it's difficult to communicate with the staff, especially if something goes wrong.

Needless to say we left a gift for those kind neigbours.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chellram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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177 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
San Francisco
2 reviews
Reviewed 9 February 2009

My partner, kids, and I just got back from an excellent trip to Marrakech. Our kids are 3 and 5 years old, and we weren't sure how it would work staying at a riad together, and how we'd all handle the intense city of Marrakech. But it worked out great, thanks in part to Riad Hadika Maria. We had rainy, cold weather, so we didn't get to enjoy the outdoor spaces of the riad so much, but the staff was very friendly and helpful, and patient with my poor French. (One staff member spoke some English, which helped.)

The best thing about the riad is its location. It's in a part of the Medina which doesn't have too much motorbike or car traffic, yet it's easy to walk to a plaza and catch a taxi, and it's a short walk to the Medersa Ben Youssef, the Museum of Marrakech, and the Souks. We have some other friends who stayed in a different part of the Medina, and were stressed out by all the traffic and noise on the streets. This wasn't our experience at all, but then when we went to their neighborhood, we understood what they meant, and realized how lucky we were to be at Hadika Maria!

  • Liked — Location
  • Disliked — Not the best for cold, wet weather.
  • Stayed February 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank persamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 November 2008

The riad is truly magnificent and perfectly located inside the old city. The place was so lovely and peaceful that it was hard to drag ourselves away from the place to discover the city. Everybody was helpful and sweet to us. We loved the pool, the terrasse and the fine tastes of our hosts in decorating such a huge space. We can't wait to be back !!!!

I definitely recommand this riad!!!!

  • Stayed November 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank ParisJuliette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad Hadika Maria

Property: Riad Hadika Maria
Address: 37 derb Zemrane Hart Soura, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #525 of 1,146 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:3 star — Riad Hadika Maria 3*
Number of rooms: 8
Official Description (provided by the hotel):
The riad Hadika Maria has 8 rooms around two patios, the one with fountain, the other one with swimming pool. The charm of this riad is characterized by its decoration traditional Moroccan and its numerous trees and plants.Situated in a family and quiet street of the Medina, you will be woken by the birdsong in the morning!!! The Moroccan traditional breakfasts are served on terraces brightened up for winter periods or at the cool at the edge of the swimming pool for warmer periods.The riad has a service snack bar at any time but you can also taste earthenware cooking pots and others couscous, made by Halima our cooker who fetches fresh products to the market every morning. The meals in private can be served to the lounge in front of the fireplace. You will find on the spot a service of shuttle airport or station, a massage room, an office of excursion, board games or coloured pencils for the children and books. ... more   less 
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Also Known As:
Riad Hadika Maria Hotel Marrakech

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