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“Between the airport and the Medina” 3 of 5 bubbles
Review of Ryad Mogador Kasbah

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Ryad Mogador Kasbah
Ranked #246 of 508 Hotels in Marrakech
Sao Paulo, SP
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Between the airport and the Medina”
3 of 5 bubbles Reviewed 14 January 2014

I think the best thing about this hotel is the fact that you can be close to the airport while not far from the Medina and city center. Overall it is a good hotel at a fair price. You will be much better of if you have a car. Not so good if you depend on public transportation or intend to walk.

Room Tip: most rooms do not have wireless internet
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  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank vhferrei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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589 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Birmingham
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 22 November 2013

Staying for one night .couldnt sleep vey noisy heating if you switch of its freezing .toillett liqing the room floor was really dirty the furniture very out of date specialy for the 4star hotel what joke .the dinner was bad the breakfast waz ok because of the girl she was making morroccon bread apart from that the rest is rubbish .now the staff are no help at all very rude unpleasant .we ask for iron we never get it unbelievable .dont go near to this hotel

  • Stayed November 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank A F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Marrakech hotels

Ibiza, Spain
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 21 November 2013

The place is not really clean, no services, breakfast is horrible and the staff so rude. You will notice there are lots of them (five waiters in an empty breakfast room, two receptionist, bellboys...) but the service is awful they are not there even to look at you.
The staff is rude at reception not helping you even with taxis, and the place is not really good located. I def think people walk so fast. The shopping centre is NOT 2 min walking away, and the Medina is NOT 15 min walking away.
Do not stay here if you have the chance!

  • Stayed November 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank jdi_spain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 November 2013

we travelled here recently, and have to say it was brilliant, staff friendly, clean spacious rooms, and only 20 minutes walk from the medina, lovely walk in the evening, would definitely recommend, there is a shopping centre just 2 minutes walk away, and has a lovely place for kids to play, taxis are normally outside hotel, you will have a lovely time,.

Room Tip: standard rooms are lovely
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  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank m m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 16 October 2013

Nice hotel, Also nice spacious rooms with a balcony.
But young female reception staff ruined it by being very rude to us.
When we complaint about the free shuttle not operating
She said it was broken down and we had to use taxis at our own expenses.
When I pointed out that at the time of the booking of free shuttle will be provided.
Reply to this Was " DO YOU WANT TO DIE " very odd I complained to the manager
about attitude didn't seem that interested. Couple of days we stayed there it cost us £25 approximately in taxes. Bottom line I won,t be returning there ever again !

Room Tip: Pool View is nice with balcony !
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  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Kj K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leominster
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 13 October 2013

After reading trip advisor reviews regarding this hotel we decided to stay here and for the second time after reading reviews and arriving we were very disappointed in what we found. What you read and see especially the photos displayed on trip advisor bare no resemblance to this hotel what so ever. It is rated as a four star but is only a three at best the pool area and sun beds when we arrived would not have been rated as a one star and things were to get much worse.
On entering the hotel reception area and the adjoining rooms they give the appearance of being a four star but this is just a facade. On entering our room it was obvious we had been mislead the bed was like a lump of concrete. The wooden furnishings were chip and well worn and dated the television was old and had very bad reception. There was mould on the bathroom walls and around the bath although there was a very good shower. The cupboard door which contained the fridge was hanging off the bathroom door was very difficult to shut due to the damp swelling the door. View from the balcony was overlooking the pool and then onto a building site.
Things were to get worse breakfast times were from 6.30am to 10.30am however during the first five days there was virtually no breakfast after 9.00am. Guests were coming down to stale bread, coffee and scraps; however this was to change just like the sun beds. After being here for five days my wife posted a review on trip advisor with regards a number of other faults. Second hand sun beds replaced the ripped and worn out beds some new sunshades also came.Gardeners moved in and cleaned up the garden area, however around the pool it was very dangerous broken tiles and wet feet were deadly one guest was very lucky he fell and he was very lucky to land on his bottom. Ladders into the poll had steps missing and all were very lose
Breakfast improved and to some extent became available till 10.30am however staff were very slow replacing all dishes when they were gone. They were also very mean in the amount they put out just small a mounts and this applied to all meal times. The choice of food was very limited nothing like displayed in the photographs definitely not a four star hotel more like a two. Staff always seemed to be hiding of texting although they were very helpful if you asked them for something. If they had it they would bring it however they had run out of many things.
Flies invested the dining area they were on all uncovered food even landing on your food as you were eating. There were no electronic fly killers installed which there should have been, birds were also very common along with cockroaches. All of these spread diseases so taking all things into consideration it was a very unhealthy environment.
But there was even a more serious threat to one’s health and that was around the pool side. The pool attendants had a dirty filthy habit when guest left the pool side they would collect the towels hang the over the railings in the sun to dry. Then they would refold them and place on the table for the next guest to come, thinking you where picking up a clean towel you would be lying a towel that who knows how many others had been lying on. Their body fluids sweat and who knows what else would still be retained in towel Aids, skin diseases and many other illnesses can be contracted in this way.
This hotel has no heart it is cold and uninviting no bar it is a cheap hotel but not in cost, Taxi drivers hate this hotel they get no return fares so charge the maximum fare. Stay in the old town some lovely places down there do you research. Check for distance from main square only just a street or two £32 per night with breakfast and no taxi fares.

Room Tip: Look at hostels in the old town close to the centre
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  • Stayed October 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank wetherlam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed 2 October 2013

We are staying here at present time.
Hotel is one to be avoided.
Bad points:
No bar, no alcohol of any kind
Bed is like concrete - no decent sleep here.
Decor is worn out and tatty in room
Gymnasium does not exist on one working running machine
Sun beds are all completely rotten
Loud music constantly being played around pool side all day after complaining for days.
Water in pool is murky
Pool attendant hides away in a little shed.
Breakfast is appalling, no water served at all. If you like to have breakfast at 9 or after it has all gone, bread scraps stale left. Staff all hide in kitchen.
Again complaining from many guests has not altered anything.
Evening meals: passable just, but you have to be on the door at 7.30 dot! Persistent live music from a guy on a platform with his guitar and keyboard playing the same repertoire very single night!

Good points:
Shuttle bus is god if you can get on it
Reception area and staircase very clean and room service.
Staff are very helpful.
Close to supermarket- which has been a life saver as it sells everything!
Train serive to all destinations is brilliant
Taxis are all very helpful when you barter them down in price, however from centre they do not like to come here at this hotel as they cannot get a return fare so they usually want 50dh. Understandable.
One would be better off closer to centre of Marrakech and paying the extra.

Room Tip: Avoid this one.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank ImeldaUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ryad Mogador Kasbah

Property: Ryad Mogador Kasbah
Address: Zone Touristique Agdal, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#137 Spa Hotel in Marrakech
#155 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ryad Mogador Kasbah 4*
Number of rooms: 191
Official Description (provided by the hotel):
This 4-star hotel is located in Marrakech, 4 km from Marrakech Airport. It offers an outdoor swimming pool and a free shuttle bus to the city centre every 2 hours. Combining a Moroccan and contemporary style, the rooms are air-conditioned and include satellite TV. They also feature internet access. The Mogador Kasbah restaurant serves international cuisine and guests can enjoy a snack in the poolside bar and relax in the tea lounge. The Hotel Mogador Kasbah also offers room service and a selection of light meals, served until midnight. Free private parking is provided. ... more   less 
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Also Known As:
Ryad Mogador Kasbah Marrakech

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