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“Modern and traditional” 5 of 5 bubbles
Review of Rose Sultan

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Rose Sultan
Ranked #217 of 508 Hotels in Marrakech
Certificate of Excellence
Paris
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Modern and traditional”
5 of 5 bubbles Reviewed 17 January 2009

Located outside of Marrakech, this hidden getaway allows you to enjoy quietly the peaceful Moroccan lifestyle without being too far from the lively city. Architecture lovers will enjoy the open space and the lines of this modern, Moroccan style building, along with the beautiful rose garden and the broad view on the Atlas. Hedonists will enjoy the comfortable rooms and the home-made cuisine. Service is very friendly and you will be glad to get home after a good day in the city.

  • Stayed November 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank TheThibster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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209 reviews from our community

Traveller rating
    176
    23
    6
    4
    0
See reviews for
33
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Paris
1 review
2 of 5 bubbles Reviewed 23 November 2008

We have stayed a few days at Rose Sultan at the beginning of November 2008. I have read the latest tripadvisor reviews, unfortunately, only after I came back, and completely agreed with the review of farid75. I wish I had read this before, I would have chosen another place to stay in Marrakech!

OK, the place is beautiful but, given the price you pay, you expect MUCH more! There is just no service in this hotel!
Majid, the owner, is a very nice person but you can guess that he has no background in the hotel business.
A few examples:
- almost no staff in the hotel, nobody at the reception, the owner is often away and if you are lucky enough to find an employee, he often doesn't have a clue how to help you
- the waiters are completely unprofessional, they either bring you your meal 1H30 after sitting for lunch or bring all the plates almost at the same time and have no idea of what they are serving
- if you need some help for organising your stay in Marrakech (book a restaurant, a spa, a tour...), try somebody else. Staying in Rose Sultan will not prevent you at all from abusive taxi drivers, as you will be highly dependent of them to get to the center. No information/ advice available regarding nice visits, restaurants etc
- pool is not heated, which was a real disppointment
- breakfast: bread, coffee, juice, that's it!
- the information on the website is really exaggerated: no hammam, no chauffeur to the city at a fixed rate, you have to call taxis on your own and it can often take hours, rooms are rather rooms than suites, no tours available etc...

Really, I wonder how some reviews I read can be so good. We haven't been staying in the same hotel!

As the place is beautiful, maybe you should try going there....in 2 years, once the team has developed some experience.

  • Liked — hotel design, nice rooms, privacy
  • Disliked — poor sevice, very far from city
  • Stayed November 2008, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank gueyita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 12 August 2008

Rose Sultan is like nothing you have ever seen in Marrakech before. It clearly stands out of the hotel crowd with its very sophisticated design and extremely peaceful atmosphere. Massages provided by the hotel spa are a must. A little piece of heaven once you've stumbled all day in the crowded and busy Medina.

  • Liked — The hotel design
  • Disliked — Nothing
  • Stayed July 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Klequoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
2 reviews
5 of 5 bubbles Reviewed 20 July 2008

I had heard about Rose Sultan following a friend's fortunate invite to the Opening Party. He had told me the place was a gem and a great place to unwind from everyday stress. I finally called the reception directly to book myself 4-day stay, it turns out i was one of Rose Sultan's first guests.

The place really was everything i had hoped for. Secluded, protected, infinitely beautiful and incredibly relaxing. I actually didn't leave for 4 days! I feel i missed out on a bit of the beauty of Marrakech but it doesn't matter: it'll give me a reason to go back!

Make sure you buy some of the house products, all rose-oriented: the massage oils are amaaaaaaaaaazing!

  • Liked — It transported me into an other world instantanously
  • Disliked — You are dependant on your car
  • Stayed June 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank FlowerbombParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rose Sultan

Property: Rose Sultan
Address: Route Ourika km11 | Tassoultante, Marrakech 44000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#46 Romantic Hotel in Marrakech
#95 Family Hotel in Marrakech
#118 Spa Hotel in Marrakech
#136 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Rose Sultan 4*
Number of rooms: 10
Official Description (provided by the hotel):
A beautiful and peaceful area, not far from the bustle of the red city, welcomes you. Set in a beautiful area of over 2.5 acre, facing the Atlas, ROSE SULTAN villa has beautiful gardens with a typical Berber tent, a place to relax. 21m / 6m Infinity heated pool, with sundeck, Jacuzzi, table tennis and petanque. Our chef offers a quality catering (Occidental cuisine and local specialties). ... more   less 
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Also Known As:
Rose Sultan Marrakech
Rose Sultan Hotel Marrakech

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