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“Fantastic Riad and staff”

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Riad Dixneuf La Ksour
Ranked #8 of 1,133 Marrakech B&B and Inns
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
3 reviews
“Fantastic Riad and staff”
Reviewed 1 April 2011

Great Riad, beautiful decor. Great location, close enough to walk to the djemaa el fna, souks and central sights and far enough away to be quiet, and the staff are fantastic. They are such lovely people, and make you feel so welcomed and nothing is too much trouble for them. We had our breakfasts there which were delicious on the roof terrace. We stayed in Umma room, which was very nice (a bit Hotel du Vin in styling?) I would definately recommend staying at Riad dixneuf la Ksour.

  • Stayed April 2011, travelled as a couple
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Helpful?
Thank Normsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2011

Thouroughly enjoyed our stay here in the heart of Marrakesh. Don't let the arrival down the narrow alleyway put you off, as once we arrived the staff were friendly, most helpful and couldn't do enough to make our stay memorable and comfortable. We were welcomed with mint tea on arrival, and the food in the riad was excellent. A fabulous breakfast was served every morning on the roof terrace, and we enjoyed a delicious dinner in the riad one evening. The room was lovely, as was the whole riad, very relaxing, and the courtyard with the small pool was so peaceful, especially after a day out in the city. Great location, close to the central square and the souks (where we ended getting lost more than once!).

  • Stayed March 2011, travelled with friends
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1 Thank caroline1522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
1 review
Reviewed 22 March 2011

Just returned from Marrakech after a 4 day stay. Fantastic time had by all, just a pity we arrived when the rain did! Marrakech itself is certainly an eye opener, really thought we had seen it all on our worldly travels but obviously not! Returning to Riad Dixneuf La Ksour after exploring each day was just heaven. Definately the nicest place we have ever stayed. The riad is beautiful, so tranquil and charming. The staff can't do enough for you, they even gave us lessons on how to master their infamous mint tea! Don't eat anywhere else as the food in Riad Dixneuf is the best in the city - picked fresh from the market each day. Don't let the walk down to the Riad put you off, as it can be a little scary (very dark busy lane), it is so worth the adrenaline rush when you enter. Definately a 5 star experience and well deserved of all the excellent reviews.

  • Stayed March 2011, travelled as a couple
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Helpful?
Thank Beggster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 March 2011

My 1st visit to Marrakech and really my 1st experience of a Riad. The friendlyness of the host (hassan) was excellent and local knowledge was very useful. Location is perfect and central to verything. We walked most of the time. Accomadation was better than expected and the food was excellent. What struck me most about this Riad is the sense of peacefullness that decended upon arrival and really set the tone for the rest of our short break. I cannot recommend this place more . If you are looking for a retreat after the hustle and bustle of a crazy city, look no further.

  • Stayed March 2011, travelled as a couple
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Helpful?
Thank Helmut R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 March 2011

I have been back in NYC for several days, and pondering how best to write a review that will sum up my experience staying at this Riad. Words just are not enough, as much of what I experienced has to do with feelings and sense.

There are so many small things that truly made my stay one that I will never forget. As you can see from the website the rooms are very nice. They are also much more spacious than they actually appear. I stayed in the Leon Suite.

Upon arrival we were greeted with fresh mint tea, house made pastries and a quick conversation with our host letting us know a bit about where we were staying and were given a map.

Every day that followed was perfect. Each morning we ate our breakfast on the roof terrace (included in the fee) which was comprised of more delicious mint tea, tasty pastries, delicious yogurt, and fresh fruit all made at the Riad by the very talented chef. It was served by the very kind and charming Hassan each morning.

Hassan was also kind enough to show me around the souks, and teach me a few things about Morocco (including tips on how to use my new tagine that he helped me purchase).
Please note that each staff person was terrific, not just Hassan.

Our room was kept spotless. The robes in our room were very comfortable (I actually purchased one because I just couldn't part with it after wearing one during my stay). There was a rose bush outside our door which I stopped and smelled every time before entering our room. As someone that lives in the chaos of NYC, taking the time to smell a rose is not something I get to do every day. There are lovely flowers throughout the Riad.

The food they served at the Riad was some of the best that I had during my stay in Morocco. And, if you have time I highly suggest that you take one of the lessons offered by the chef-you will not regret it.

When we would return to the Riad after a long day of walking around we were greeted upon request with either wine or beer, and nuts that we would enjoy on the roof terrace while watching the sun go down.

Every single staff person at this wonderful place, is very kind, efficient, and truly make a person feel welcome.

I was somewhat nervous about traveling to Morocco as a woman but after only being in the city for a few hours I found that my concern was unnecessary.
Especially, due to the fact that I would return every day to such a wonderful and safe place.

I was truly sad when I had to leave this Riad that I called home for awhile and hope to return someday. -Saije

  • Stayed February 2011, travelled with friends
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Helpful?
1 Thank saije
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 March 2011

My friend and I stayed here for four nights at the beginning of March. From the moment we booked, Michele, the manager kept in touch via email answering any questions we had and organising our airport transfer and a meal for the evening of our arrival. On arrival we were met at the airport and transfered to the Medina. From the city gate we were taken to the Riad on foot as cars can't get down the narrow streets of the Medina. We were escorted by Hassan, a member of the Riad team who was so helpful and friendly. On arriving at the Riad we were delighted with it. It is beautiful. Hassan gave us mint tea and some Morrocan pastries and pointed out all the sight seeing things to do on a map. After settling in to our room (which was lovely) we had a delicious meal cooked by Attica, the Riads cook.
Everywhere in the Riad was spotless (they seemed to be having a spring clean whilst we were there). The cleaners were also friendly and helpful.
Michele, the manager was always at hand if needed, and recommended us a lovely restaurant at Maison Arabe, where we had an amazing Morrocan feast.
Hassan was so helpful and friendly, he really couldn't do enough to make sure our stay was comfortable.
The breakfasts were delicious and filling, the highlight of every morning....strolling up to the roof terrace to enjoy breakfast in the sun!
I would definitely recommend this Riad to a friend and will be staying here again if I return to Marrakech (which hopefully I will!).

  • Stayed March 2011, travelled with friends
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Helpful?
Thank fuddBurton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luynes, France
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 March 2011

We just returned from our first trip to Marrakesh and had a wonderful experience, especially our stay at Riad Dix Neuf. We spent a ton of time researching the many Riads available and we were thrilled with our choice to stay at this one. The location was excellent, the service was top-notch and the room was extremely comfortable, meticulously clean and well-equipped. The overall look/feel of the Riad was one of the things that initially attracted us to the place. Our interaction with the manager (Michele) before and during our trip cemented the choice and once we arrived on site we were treated fantastically by the entire staff.

We had to make some last-minute changes to our reservation and Michele was extremely understanding and accommodating. We opted (as suggested by many on Trip Advisor and by the Riad) to have dinner at the Riad upon our arrival. This was a perfect idea as we arrived around 7 in the evening. The meal at the Riad turned out to be one of our best (among many good ones). One of the reviews of the Riad said that the design of the rooms had a calming effect and it was true. The rooms were a designer's dream - the plush white towels, the high-pressured, expansive shower and luxurious sheets made us feel like we were in heaven. Prior to coming, I read a review on Trip Advisor that said the guest cried when she had to leave. I can say I understand why.

All the staff were extremely friendly, helpful and happy. I just can't say enough good things about this place - I definitely want to go back and so does the rest of our family *(including my 7and 11 year olds!) This is a huge complement - given there are no TVs in the room. All parts of the Riad are comfortable, well designed and well-equipped.

One thing we did while in Marrakesh was a hot air balloon ride with Marrakesh by Air -this was also a highlight of the trip and well worth doing - i'd say a must do!

  • Stayed March 2011, travelled with family
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Helpful?
Thank BlueBell88_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riad Dixneuf La Ksour

Property: Riad Dixneuf La Ksour
Address: Derb Sania No. 16 | Bab Ksour, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #8 of 1,133 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Riad Dixneuf La Ksour 4*
Number of rooms: 6
Official Description (provided by the hotel):
Ideally located within La Ksour area,only a few minutes walking distance from Djema El Fna square, the riad has a stunning patio with a swimming pool, two lounges, six rooms and sumptuous terraces .It is beautiful designed and decorated with very comfortable bedrooms, suitable both for leisure or business tourists. An excellent Moroccan food is especially designed for our guests. ... more   less 
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Also Known As:
Riad Dixneuf La Ksour Hotel Marrakech

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