This riad was exactly what we were looking for and more. The excellent service started from the moment we booked with an e-mail from John and Elizabeth asking us if we'd like to make any arrangements in advance (a pick-up from the the airport, dinner at the riad the first evening, various recommended trips and experiences). When we arrived the manager Samira met us and gave us an introduction to the riad and her mobile number in case we needed anything. Restaurants were recommended to us, taxis arrranged to pick us up and we were walked to a neaby restaurant by the night porter to ensure we found it ok (Le Foundouk, also highly recommended). Nothing was too much trouble and we felt very spoilt.
The riad is beautful and well-kept. The location is excellent, in the medina so close to the souks and about a 15 min walk to the main square (Jemaa el-Fna). It was down a small side street so out of the hustle and bustle, and on the roof terrace in the afternoon sunshine it was peaceful and calm.
Unfortunately on the last night my boyfriend became ill however again everyone at the riad was extremely accommodating, offering to get medicine from the pharmacy, bringing bottled water, then providing us with a spare room after we'd checked out so he could rest.
This was the best service I have experienced at a hotel, with the personal touch making all the difference.
- Official Description (provided by the hotel):
- Riad Elizabeth is an elegant and chic riad located in the heart of the ancient medina of Marrakech. An oasis of style and a calm refuge from the feverish pace and excitement of the souk.British-owned Riad Elizabeth offers modern comfort and facilities whilst maintaining an air of exotic Moroccan charm and romance.The riad offers six en-suite bedrooms, each tastefully and individually furnished to a high standard. For your comfort, all rooms are equipped with controllable air conditioning/heating as well as crisp Egyptian cotton sheets, complimentary toiletries and an iPod dock. Just a short walk from the Medersa Ben Youssef and Musée de Marrakech, Riad Elizabeth provides everything needed to make your stay in Marrakech enjoyable and relaxing. ... more less
- Reservation Options:
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- Also Known As:
- Riad Elizabeth Marrakech
- Riad Elizabeth Hotel Marrakech